Relationship Manager - Premier Services

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Relationship Manager - Premier Services

(Sales Manager)

Canadia Bank

Doun Penh | Phnom Penh

1 Post

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Relationship Manager - Premier Services

Canadia Bank, Doun Penh | Phnom Penh

Apply Here

Relationship Manager - Premier Services

Canadia Bank

Apply Here

Relationship Manager - Premier Services

(Sales Manager)

Canadia Bank

Cambodia - Phnom Penh

Doun Penh | Phnom Penh

1 Post

Today

Apply Here

Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Warmly welcome customers by providing excellent service and consistent advice to customers following GSTP guidelines and protocol, either face-to-face, by phone, or by any social media connectivity.
Onboard new potential customers or expand by converting existing customers and convince them to have transactions flow within the Canadia Bank account.
Identify potential customers and proactively determine customers's needs to recommend appropriate products and services to customers and actively cross-sell/upsell the bank's and bank partner companies' products and services to customers.
Be a banking service consultant; proactively identify demand and address areas of customer concern or dissatisfaction, following up and resolving any customer's complaints.
Derive great productivity and deliver fast, efficient, and satisfactory services to our premier services lounge's customers.
Operating banking operations for both system and documents, including cash and non-cash transactions, is accurately executed by strictly complying with bank policy, procedure, guidelines, and instructions for all eligible bank products and services.
Work as a team to consistently deliver quality service to customers to achieve total customer satisfaction and/or excellent customer experiences.
Build and maintain strong relationships with customers by strictly complying with instructions relating to security and confidentiality.
Identify opportunities for new sign-ups, referrals, upsells, or cross-sells of banking products and services.
Keep up-to-date with the bank guidelines, products/services, and current promotions.
Contribute to the achievement of the bank's objectives and goals.
May perform duty as assigned by manager.

Open To

Male/Female

Job Requirements

Bachelor's degree in Finance & Banking, Marketing, or Business Management.
Minimum 3 years of experience in the banking sector in sales and customer service roles.
Being able to converse in English and/or Chinese is a plus.
Good presentation and negotiation skills.
Strong customer service and a result-oriented personality.
Good problem-solving skills.
Active listening, providing reasonable feedback, and being highly responsible and willing to learn.
Able to use MS Word and Excel.

What we can offer

Benefits