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APL Logistics (Cambodia) Pte., Ltd This Profile has been Verified as real by the Company.

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Mission Our mission is to design, build and implement innovative, profitable and sustainable products and services that help our customers meet consumer and industrial demands globally and irrespective of fulfillment channels. Vision APL Logistics seeks to be a premier, profitable provider of global supply-chain services to help enable sustainable trade and commerce in key markets and regions. We will accomplish this by investing in our people, our facilities and in technology. We will continue to build and nurture a culture promoting challenge, inquiry and a continual focus on the customer.
អំពី
ការងារ 1
រង្វាន់
ការងារថ្មីៗកំពុងជ្រើសរើស
Export, Customer Service And Support (500-800 USD)
APL Logistics (Cambodia) Pte., Ltd
Phnom Penh
Logistics, Warehousing, Port
អំពី APL Logistics (Cambodia) Pte., Ltd

លម្អិតពីនិយោជក

  • ប្រភេទ៖ Direct Employer
  • វិស័យ៖ Logistics/Transport
  • ចំនួនបុគ្គលិក៖ 21 to 50

អាសយដ្ឋាន

��6th Floor, No.35, Mao Tse Toung Blvd, Sangkat Boeung Keng Kang I, Khan Boeung Keng Kang, Phnom Penh,Phnom Penh, Cambodia

ចក្ខុវិស័យ និង បេសកកម្ម

Mission
Our mission is to design, build and implement innovative, profitable and sustainable products and services that help our customers meet consumer and industrial demands globally and irrespective of fulfillment channels.

Vision
APL Logistics seeks to be a premier, profitable provider of global supply-chain services to help enable sustainable trade and commerce in key markets and regions. We will accomplish this by investing in our people, our facilities and in technology. We will continue to build and nurture a culture promoting challenge, inquiry and a continual focus on the customer.

អ្វីដែលយើងធ្វើ

APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems.
ដាក់ពាក្យស្នើសុំទូទៅ

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All APL Logistics (Cambodia) Pte., Ltd Jobs
**Job purpose: Customer Service Representative is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling complaints. These are typically routine requests with non-routine escalated as appropriate. Within the scope of this position's responsibilities, the incumbent must apply the APL Logistics Continuous Improvement (ACI) Model for operational efficiency to improve business processes, increased proficiency and increase efficiency through waste elimination while at the same time, meeting the corporate values and objectives. ** Responsibilities: Recording Keeping and Reporting -Accurately processes all inbound and outbound paperwork in a timely manner and necessary information required for customer work-orders, checking all orders for special requests and post inventory records. This includes confirming accuracy of information, reconciling between Company and customer systems. Any discrepancies are immediately identified and resolved per established procedures. -Maintains metrics, records and reports as required and ensures that inventory records are current and accurate. Prepares and maintains other records as required. -Processes adjustments & produces accurate and timely invoices. Resolving Customer Issues - Respond to basic and advanced customer issues such as returns, exchanges, and complaints; escalate appropriately. Customer Relationship Management (CRM) Data -Maintains and builds upon a good working relationship with customers. Responds to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc., in a courteous, efficient and timely manner. Reports customer feedback to management, including any signs of dissatisfaction. -Acts as liaison between warehouse personnel and customers to resolve problems as they occur and ensures that accurate and complete information is conveyed to all concerned. Escalates problems as necessary and follows up when applicable. Other Duties -Other responsibilities may include phone duties, greeting visitors, scheduling, and other clerical duties as directed by superiors or management.
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APL Logistics (Cambodia) Pte., Ltd រង្វាន់
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