Job Summary Join EAST GROUP as a dynamic leasing professional supporting project and operations management in Phnom Penh. You will help drive occupancy, coordinate with stakeholders, and ensure smooth leasing activities across the portfolio in a fast-paced construction and property environment. Key Responsibilities ● Manage leasing activities, from lead follow-up to contract coordination and handover support. ● Coordinate with internal teams to align leasing plans with project timelines and business goals. ● Build and maintain strong relationships with tenants, agents, and business partners. ● Support market research, competitor tracking, and leasing strategy improvements. ● Prepare leasing reports, updates, and documentation for management review. ● Ensure smooth communication and professional service throughout the leasing process.
1. Infrastructure & Deployment ● Manage and maintain cloud infrastructure on DigitalOcean (App Platform, Droplets) ● Configure and optimize environments: Development, Staging, and Production ● Handle domain, DNS, and traffic routing via Cloudflare ● Design and implement CI/CD pipelines to automate deployments and reduce downtime ● Ensure infrastructure scalability to support increasing user demand 2. Backend System Management ● Develop and maintain backend services using NestJS and Node.js ● Monitor API performance, latency, and error rates ● Troubleshoot and resolve production issues with fast turnaround time ● Maintain reliable communication between microservices (REST APIs, WebSockets, messaging queues) 3. System Monitoring & Reliability ● Implement monitoring tools for uptime, logs, and system health ● Identify system bottlenecks and optimize performance ● Set up alert systems for critical failures ● Ensure high availability and minimal service disruption (SLA-driven mindset) 4. Database & Data Management ● Manage databases (PostgreSQL / MySQL) hosted on DigitalOcean ● Perform database optimization, indexing, and query tuning ● Handle backups, disaster recovery, and data migrations ● Ensure data consistency and integrity across services 5. Integration & External Services● Maintain and optimize third-party integrations: ○ Payment gateway (e.g., ABA PayWay) ○ Messaging / queue systems (e.g., Apache ActiveMQ, RabbitMQ) ● Ensure secure, stable, and high-performance API connections ● Troubleshoot integration failures and improve reliability 6. Security & Access Management ● Manage server access, credentials, and environment variables securely ● Configure SSL, firewalls, and API security best practices ● Leverage Cloudflare for DDoS protection and routing ● Ensure compliance with security standards and data protection practices
1. Infrastructure & Deployment ● Manage and maintain cloud infrastructure on DigitalOcean (App Platform, Droplets) ● Configure and optimize environments: Development, Staging, and Production ● Handle domain, DNS, and traffic routing via Cloudflare ● Design and implement CI/CD pipelines to automate deployments and reduce downtime ● Ensure infrastructure scalability to support increasing user demand 2. Backend System Management ● Develop and maintain backend services using NestJS and Node.js ● Monitor API performance, latency, and error rates ● Troubleshoot and resolve production issues with fast turnaround time ● Maintain reliable communication between microservices (REST APIs, WebSockets, messaging queues) 3. System Monitoring & Reliability ● Implement monitoring tools for uptime, logs, and system health ● Identify system bottlenecks and optimize performance ● Set up alert systems for critical failures ● Ensure high availability and minimal service disruption (SLA-driven mindset) 4. Database & Data Management ● Manage databases (PostgreSQL / MySQL) hosted on DigitalOcean ● Perform database optimization, indexing, and query tuning ● Handle backups, disaster recovery, and data migrations ● Ensure data consistency and integrity across services 5. Integration & External Services● Maintain and optimize third-party integrations: ○ Payment gateway (e.g., ABA PayWay) ○ Messaging / queue systems (e.g., Apache ActiveMQ, RabbitMQ) ● Ensure secure, stable, and high-performance API connections ● Troubleshoot integration failures and improve reliability 6. Security & Access Management ● Manage server access, credentials, and environment variables securely ● Configure SSL, firewalls, and API security best practices ● Leverage Cloudflare for DDoS protection and routing ● Ensure compliance with security standards and data protection practices
1) Merchant System: • Execute and monitors the team member to ensures the smooth execution of merchant-related processes (Merchant onboard, support and leaving, including verifying and updating data entered into the system • Key-In merchant into system • Menu Uploading and Translation • etc • They might step in if there are discrepancies or errors in the merchant's data entry. 2) Team Management: • Supervise and lead a team of merchant support specialists Assign tasks, set goals, and monitor team performance. • Conduct regular training sessions to ensure the team is well-versed in operational processes and policies. 3) Operational Oversight: • Monitor and ensure merchants maintain high standards for food quality, order accuracy, and timely preparation. • Analyze operational data and metrics (e.g., order cancellations, preparation times) to identify performance gaps. • Implement corrective actions for underperforming merchants. 4) Issue Resolution: • Act as the point of escalation for merchant-related operational issues. • Resolve disputes regarding payments, service quality, and operational delays. • Collaborate with customer support, delivery partners, and other teams to solve cross-functional issues. 5) Process Improvement: • Identify bottlenecks in the merchant experience and propose process improvements. • Collaborate with internal teams (e.g., tech, product, logistics) to enhance platform features for merchants. • Roll out initiatives to improve merchant retention and engagement. 6) Relationship Management: • Build strong, long-term relationships with merchants to foster trust and loyalty. • Gather feedback from merchants to address concerns and enhance the platform experience. 7) Reporting and Analysis: • Generate and present reports on merchant performance, operational challenges, and key metrics. • Use data insights to inform strategic decisions and recommendations.
1. សម្អាតតាមផ្លូវសាធារណៈក្នុងបុរី និងផ្លូវសាធារណៈចូលក្នុងបុរី 2. សម្អាតតាមចង្អូរផ្ទះ សម្អាតកាកសំណល់តាមមាត់លូ ប្រមូលរាល់កាកសំណល់ផ្សេងៗដើម្បីកុំអោយកកស្ទះលូ 3. ប្រមូលសំរាមតាមទីសាធារណៈក្នុងបុរី និងមុខផ្ទះ 4. ស្រោចទឹកដើមឈើ ស្មៅ តំហែទាំសុខភាពរុក្ខជាតិ ទីសាធារណៈនៅក្នុងបុរី 5. ជួយបុគ្គលិក និង ភ្ញៀវដែលមានតម្រូវការអោយជួយ និងការងារសម្អាត 6. សន្សំសំចៃក្នុងការប្រើប្រាស់សម្ភារ រៀបចំទុកដាក់ និង ថែរក្សាសម្ភារអោយបានល្អបន្ទាប់ពីប្រើប្រាស់រួចជាប្រចំាថ្ងៃ 7. ផ្ដល់របាយការណ៍មកកាន់ប្រធានបន្ទាប់ចប់ភារកិច្ច រាយការណ៍ទៅមេក្រុមរាល់ការជួបប្រទះបញ្ហាមិនប្រក្រតីឬមានបញ្ហាផ្សេងៗនៅក្នុងបុរី 8. ការងារផ្សេងៗទៀតតាមការកំណត់របស់ដាក់ដឹកនាំ
1. Workplace Welfare • Provide and monitori ng welfare facilities usage that are necessary for well-being to employees such as drinking water, sanitary conveniences, place to rest and meals station, washing, toilet & other accessories, aircon & building plants, maintain good hygiene standards of the office • Daily checklist on cleaning hygiene and office area • Building safety, renovation and check up 2. Stationary • Monitor on stationary from HQ & sites • Monthly report on stationary usage • New joiner stationary hand over & work facilities • Staff resigned stationary & work facilities receiver 3. Expense Management • Support employee Travel and Mission and manage expense • Petty Cash and Payment 4. Administrative Work • Handle staff birthday project for HQ and site 5. Others • Sharing, supporting and helping each other is the duty of employees to perform the tasks within and cross division in order to achieve the company targets • Other tasks assigned by manager
1. Be responsible for ensuring projects of property management are well clean, environment, secure, safety and peaceful community etc. 2. Greet prospects and residents when they come into 3-Bory and Condominium, Work with the property management team on incoming applications for prospective residents, 3. 'Preparing and verifying operating reports Ensuring all processes and compliance programs are met Ensuring the efficiency of all building systems, 4. Prepare reports for facility owners and attend regular meetings where the upkeep of the building is on the agenda 5. Managing facilities planning and space allocation Ensuring all processes and compliance programs are met 6. Interact with residents, respond to inquiries with high degree of tact and professionalism 7. Work with the property management team and Project team, relevant team on incoming applications for prospective residents 8. Other Tasks assigned by link management.
• Lead IT strategy, aligning software development and system architecture • Oversee full Software Development Life Cycle (SDLC) • Manage development teams, ensuring code quality and timely delivery • Implement CI/CD and DevOps practices • Maintain Windows/Linux servers, cloud infrastructure, and virtualization • Ensure system performance, scalability, and database reliability • Manage network infrastructure, security, and disaster recovery • Oversee IT budget, procurement, and vendor relationships
1. Daily Finance Operation Supporting: • Verify unit sale on the contract from the Legal Department in hard copy and system. • Verify on the unit selling price in the system and contract with Price List • Verify option of unit discount with proper approval with supporting documentation • Verify sale person that really sold that unit to offer sale commission with proper documentation • Verify unit transfer and change payment option with proper approval and supporting documentation • Verify unit canceled “Cut Stock” that have been posted in the system with proper approval and supporting documentation • Preparing and update new unit and selling price in the system and company App with proper approval • Verify and approve of property unit control in the company App. • Ensure the company revenues have been proper posting, checking, recording, and classification in the revenues account. • Preparing and posting monthly revenues recognition and deferred income to adjust in the system • Report and update to support Credit Collection Team to follow up the customer late payments • Reconcile and monitor unit discrepancy in the accounting system, Company App and the master plan update on time. • Verify daily transaction cash receipt journal posting in the system is properly and accurately accounting records in the system. • To be checking and verifying unit property with the master plan are correct in the system and company App. • To follow up AR information has been updated in timely • To be responsible for all AR financial supporting • Ensuring AR daily operation of the accounting function smoothly • Receipt, Contract and other supporting documents have been filling for Audit purpose • Verify and update the customer information in the system • Verify the history posting for old data is proper recording in the system • Post the adjustment on daily AR accounting transaction is necessary • Finalize and classify customer payment status from company or customer issue and report to management. • Leading the AR team to meet with the deadline report that requited by direct supervisor. 2. Prepare Financial Monthly Report: • Prepare monthly revenue report by revenues center • Prepare daily and monthly sale report by revenues center • Prepare the monthly unit status report • Prepare monthly sale and AR reconciliation • Prepare unit canceled “Cut Stock”, deposit and unit non-contract report • Prepare monthly cash collection unit by projects • Monthly customer payment has been proceeding within the month 3. Other Financial Supporting Operation: • Support Finance Operation assigned by AM • Support FD, FM and AM for other management reports • Assist FD, FM, and AM to prepare P & P. • Support Sale and Sale Agency for Stock and Customer status • Support Property Mtg team for Property handover • Support Legal team for title handover • Support Customer Service team for Unit change • Support AP team for Commission • Support Treasury team for Bank Reconcile • Hand Over Listing Report • Timely control stock report 4. Accounting System Monitoring • Accounting system knowledge • Leading and support accounting team for using accounting system 5. Employee Handling • To assists in the training of accounting personnel as part of the effort to build an efficient team • To take action in their individual development and welfare • To be familiar with the duties and responsibilities of all the team leaders & accounting staffs • To be able to train them up to the standards required • To ensure that all employees good working relationships with all colleagues throughout the company • To assist in the training of the employees ensuring that they have the necessary skills to perform their duties with efficiency • To ensure that all employees have a complete understanding of the company’s policies and procedures • To carry out any other reasonable duties and responsibilities as assigned. • To be supervisor all accounting team leader and accounts clerk for admin task