Promote the car loan products and meet with applicants Build and maintain a good relationship with car dealers Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans Submit applications to credit assessment for verification and recommendation Visit the customer’s residence and car dealer with credit assessment team if requested Handle customer complaints and take appropriate action to resolve them Prepare weekly report and others necessary report to manager Assist other tasks assigned by manager.
• Perform audits/reviews (credit audit, financial audit, operational audit, compliance audit, special audit, etc.) in accordance with the audit scopes, approaches, methodologies and techniques to achieve the desired audit objectives effectively; • Design and update the audit programs and audit check lists; • Identify and oversee the key operational risks of auditee to ensure the risk assessment forms the basis of all audit work planned and performed; • Communicate efficiently and properly in delivery and response of the information to auditee; • Conduct the audit testing in order to collect sufficient and appropriate audit evidences to be able to conclude the risks identified in auditee’s areas whether they are adequately managed and mitigated; • Prepare audit supporting work papers to document audit procedures and conclusion; • Document the audit findings/audit issues, draft recommendations, draft audit report and submit to Internal Audit Manager for review; • Prepare and review monthly follow up of audit finding from auditee for each responsible engagement; • Assist Manager in providing training, coaching and guidance to members regarding works responsible, audit techniques, internal policy and audit ethics; and • Perform other tasks as assigned by Manager.
•Promote the car loan products and meet with applicants •Build and maintain a good relationship with car dealers •Analyze applicants' financial status, credit, and property evaluations to determine feasibility ofgranting loans •Submit applications to credit assessment for verification and recommendation •Visit the customer’s residence and car dealer with credit assessment team if requested •Handle customer complaints and take appropriate action to resolve them •Prepare weekly report and others necessary report to manager •Assist other tasks assigned by manager.
•Promote the car loan products and meet with applicants •Build and maintain a good relationship with car dealers •Analyze applicants' financial status, credit, and property evaluations to determine feasibility ofgranting loans •Submit applications to credit assessment for verification and recommendation •Visit the customer’s residence and car dealer with credit assessment team if requested •Handle customer complaints and take appropriate action to resolve them •Prepare weekly report and others necessary report to manager •Assist other tasks assigned by manager.
People & Culture Strategy and Leadership • Lead the People and Culture Department, set annual priorities and work plans, and provide strategic HR advice to senior management. • Effectively communicate Top Management’s direction to staff and facilitate mutual understanding across the organization. Talent Acquisition and Workforce Management • Develop and oversee recruitment and selection strategies to attract, assess, onboard, and retain qualified talent across the organization. • Ensure effective manpower planning, probation management, internal mobility, talent pipelines, and succession planning. Performance Planning and Management • Lead the organization-wide performance planning cycle, including KPI alignment, goal setting, evaluation standards, and performance reviews. • Oversee fair and consistent performance management, including probation evaluation, feedback, performance improvement, and calibration. Learning, Development and Talent Management • Identify capability gaps and establish learning priorities aligned with business needs, employee performance, and future capability requirements. • Develop programs that strengthen technical skills, leadership capability, career development, succession readiness, and employee retention. Compensation, Benefits and Rewards • Oversee compensation and benefits programs to maintain internal equity, policy compliance, market competitiveness, and alignment with the Bank's strategy. • Manage employee relations, disciplinary matters, grievances, and other staff issues HR Systems, Compliance, Employee Relations and Administration • Oversee HR systems, employee records, HR policies, procedures, and digital processes to improve efficiency, data accuracy, governance, and service quality. • Ensure HR compliance with labor laws, regulatory requirements, and internal policies. • Guide employee relations, workplace concerns, disciplinary matters, grievances, confidential employee information, HR administration, and general support services in a fair and consistent manner. • Oversee general administration and operational support for Head Office and branches.