Promote loan products and services to existing and new customers. Site visit new borrowers. Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment. Find new customer and negotiate with new customer. Follow up with Loan initial review, to be disburse, Loan Disbursement, Loan Paid off and arrear customer. Update other Bank and MFI competitor condition of Loan for Quarter Basic and sent to Branch Manager. Solve the issue that related to Loan at Branch Site and Customers. Recommend and provide report of loan request and loan status Perform daily Marketing. Increase sale volume of loan product to achieve target. Check loans in arrear and repayment. Monitor, follow up all selling process and deal with the customer. Keep up-to-date of the bank’s latest products. Maintain relationship with existing and new customers; refer new customers to new services to promote business for the bank. Perform other tasks assigned by Line Manager.
Develop/implement the projects to align and achieve the goal and timeline Analyze, develop product, improve/ enhance features utilities Digital Banking channels. Evaluate the development outcome to maximize the performance Develop, implement, and testing on E-banking systems (Mobile Banking, Internet Banking, other digital channel products) Daily monitor and check to ensure the system running smoothly (24/7) with healthy performance Work and support business departments requirement for products Digital Banking channels, participate deployment, testing conduct acceptance its features/products. Develop and work on integration services, APIs, OBP, with 3rd party and Fintech companies. Troubleshoot problems and propose solutions for issues related to production of above systems, validate with respective manager before applying the validated solution. Support and generate report (daily, weekly, bi-weekly, monthly quarterly, yearly) for departments. Support checking issues raised from other departments and 3rd parties. Implement and report on production systems and service operations processes and procedures, problems, incidents and escalation to management. Monitoring and maintenance services, Mobile Banking, Internet Banking, other digital channel products and report on exceptions and corrective actions initiated
Participate in the deployment of the Cards activity (Systems, Procedure, Team) Manage ATMs and POS for the bank Monitor Cards & Fraud activities Ability to work with business departments for requirement gathering and system testing Balance between multiple projects and immediately respond to any technical support Work with VISA, Master card and UPI Provide Helpdesk support and resolve problems regarding system or hardware Test and evaluating new technology Implement and update security on card system. Handle change request implementation and customers’ needs Daily monitor all card systems to ensure the whole system are serviced up and smoothly operated. Develop skills and knowledge in role and responsibility. Provide timely system support to the end users in regard to card system inquiries/issues to ensure smooth card operations. Other tasks assigned by line manager All related matters
Security Monitoring & Incident Response: Monitoring of networks and systems for security breaches by using monitoring tool like PAM, WAZUH, and Other Tool Respond to secure incidents, include investigated the cause of breaches, managing the containment process, and recovering data when necessary Risk Assessment & Vulnerability Management Conduct regular security assessments, including vulnerability scans (Internal and External) and penetration testing (Internal and External), to identify security weaknesses. Recommend and implement measures to mitigate identified risks (e.g., patches, updates, or system reconfigurations). Collaborate with other departments or related Team to address security gaps and improve overall infrastructure.Security Policy & Compliance: Develop, implement, and enforce IT security policies and procedures to comply with industry standards, regulations, and best practices with Internal and External audit. Access Control & Identity Management: Manage identity and access management tools to ensure only authorized users have access to sensitive systems and data. Implement and monitor multi-factor authentication (MFA) systems and strong password policies. Audit and review user access logs regularly to ensure compliance with access control policies. Backup & Disaster Recovery Ensure the integrity and availability of critical data by implementing and testing backup and disaster recovery plans. Work with Teams to restore services in the event of a cyber attack, data breach, or system failure. Collaboration & Reporting Work closely with departments and related Team, such as IT operations, IT development, IT Planning, and compliance, to ensure a comprehensive approach to security. Prepare and deliver regular security reports to Manager and senior management, providing insights on threats, vulnerabilities, and the effectiveness of security measures. Other main duties: Cybersecurity and threats hunting Manage and Prepared with Guideline and Hardening document
Promote loan products and services to existing and new customers. Site visit new borrowers. Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment. Find new customer and negotiate with new customer. Follow up with Loan initial review, to be disburse, Loan Disbursement, Loan Paid off and arrear customer. Update other Bank and MFI competitor condition of Loan for Quarter Basic and sent to Branch Manager. Solve the issue that related to Loan at Branch Site and Customers. Recommend and provide report of loan request and loan status Perform daily Marketing. Increase sale volume of loan product to achieve target. Check loans in arrear and repayment. Monitor, follow up all selling process and deal with the customer. Keep up-to-date of the bank's latest products. Maintain relationship with existing and new customers; refer new customers to new services to promote business for the bank. Perform other tasks assigned by Line Manager
Update the daily Consolidate report from branch. Follow up with Loan initial review, to be disburse, Loan Disbursement, Loan Paid off and arrear customer. Daily visit Companies and Private car dealer and update the issues that related to Branch to Manager. Make good relationship with sale consultant and owner garage. Explanation about Bank car loan Guideline to all Car Companies and dealers. Find new customer and negotiate with new customer from Company and Car Dealer. Update the Second Car Price for Quarter basic and send to Manager. Update other Bank and MFI competitor condition of Car Loan for Quarter Basic and sent to Manager. Support all Branches about Car Loan Processing. Control Agency of Car Loan for Process Plate Number. Gathering information from Branches, Related Departments, and Update to Manager. Solve the issue that related to Car Loan at Branch Site and Car Dealers. Gathering the internal external issue related to Car Loan from Branch and update to Manager.
Promote loan products (SME) and services to existing and new customers. Site visit new borrowers. Identify and/or assess potential customers through collecting, analyzing and developing appropriate information necessary for loan assessment. Find new customer and negotiate with new customer. Follow up with Loan initial review, to be disburse, Loan Disbursement, Loan Paid off and arrear customer. Update other Bank and MFI competitor condition of Loan for Quarter Basic and sent to Manager. Solve the issue that related to Loan at Branch Site and Customers. Recommend and provide report of loan request and loan status. Perform daily Marketing. Increase sale volume of loan product to achieve target. Check loans in arrear and repayment. Monitor, follow up all selling process and deal with the customer. Keep up-to-date of the bank's latest products. Maintain relationship with existing and new customers; refer new customers to new services to promote business for the bank. Perform other tasks assigned by Manager
Find customer to apply Housing Loan and negotiate Follow up with Loan initial review, to be disburse, Loan Disbursement, Loan Paid off and arrear customer. Daily visit Companies and Private House dealer and update the issues that related to Branch Manager. Make good relationship with sale consultant and Borey owner. Explanation about Bank housing loan Guideline to all Borey. Update the Second House Price for Quarter basic and send to Manager. Update other Bank and MFI competitor condition of Home Loan for Quarter Basic and sent to Manager. Support all Branches about Home Loan Processing. Control Agency of Home Loan for Process title deed. Gathering information from Branches, Related Departments, and Update to Manager. Solve the issue that related to home Loan at Branch Site.
Perform daily Marketing Increase sale volume of loan product to achieve target Check daily loan proposals Site visit new borrowers Check loans in arrear and repayment Supervise activities of loan officers Submit loan documentation for Credit Committee meeting Semi-authorize for all medium and big loan sizes Check monthly Loan report Check overdraft statement submitted by responsible loan officer Monitor loan arrear on a monthly basis Monitor, follow up all selling process and deal with the customer Keep up-to-date of the bank’s latest products Maintain relationship with existing and new customers; refer new customers to new services to promote business for the bank