Lead and manage sales activities for machinery, forklift, and generator (genset) products. Develop sales strategies to achieve company targets and business growth. Build and maintain strong relationships with customers, contractors, factories, warehouses, and industrial clients. Identify new business opportunities and expand market coverage. Prepare quotations, negotiate pricing, and close sales deals. Monitor market trends, competitor activities, and customer requirements. Coordinate with after-sales and technical teams to ensure customer satisfaction. Prepare weekly and monthly sales reports for management. Train and supervise sales team members to improve performance. Ensure proper follow-up on customer inquiries and pending quotations.
Support sales team with quotation, invoice, and document preparation Follow up customer orders and delivery schedule Coordinate with warehouse and accounting department Prepare daily and monthly sales reports Maintain customer records and filing system Respond to customer inquiries by phone and email Ensure all sales documents are updated correctly in the system
- Make sure for bank record - Bank update ( In / Out) - Respond for bank balance - Entry bank expense into System - Make sure for bank update - Contact /confirm with banker for make sure balance at the bank - Prepared/issue cheques for clear payment with supplier - On time posting expense bank into system
Key Responsibilities Manage and supervise technical service team and workshop operations Ensure repair, maintenance, and troubleshooting are completed effectively and on time Support customers with technical solutions and after-sales service Monitor technicians’ performance, productivity, and service quality Prepare service reports and follow up customer complaints Coordinate with spare parts, sales, and operation departments Ensure safety procedures and company standards are followed Conduct technical training and staff development Control workshop tools, equipment, and service schedules
Assist the sales team in promoting and selling company products/services Visit job sites within the assigned province to support sales activities Build and maintain good relationships with customers and site personnel Assist in preparing sales reports and updating customer information Support daily sales operations and follow up with customers Learn sales techniques, product knowledge, and field sales operations
Responsibility Checking 5s around Responsible for coverage customer ( under and over warranty) Responsible for follow up customer requirement Submit quote in order to get approval from customer Authority Communication peer to peer and External customer Tasks Received call from customer (customer inquiry) Daily contact to customer (8 customers) (Call Truck +Lube +Tire) Plan visit customer (3/day) Find 1 new customer /week Make Quo, and get approval from manager and submit to customer Contact to customer for asking the problem and update KM of machine (if have problem need to communicate with service manager and let mechanic check) Submit quotation to customer by phone, email If received spare part money from customer need to inform to admin & account deposit and record as internal document Update AR and follow up customer Achieved target revenue & Daily report KPI data Join COE meeting S/P/Sale /warranty Accountability Communicate with customer for asking problem Deposit spare part money to cashier Cross check stock with warehouse Follow up with SCM for local part Make PO for part oversea Customer visit ( weekly and take payment) Follow up AR Delivery part to bus station incase no have delivery man
● ជាចំណុចទំនាក់ទំនងសំខាន់សម្រាប់អតិថិជន និងឆ្លើយតបសំណើ/សំណួរឱ្យបានទាន់ពេល ● ប៉ាន់ប្រមាណ និងសម្របសម្រួលបច្ចេកទេស ● គ្រប់គ្រងបុគ្គលិកសេវាកម្មឱ្យសមស្របនឹងបន្ទុកការងារ ● ដោះស្រាយបញ្ហា និងការតវ៉ាតូចៗរបស់អតិថិជន ● ទទួលបានការយល់ព្រមមុនធ្វើការជួសជុល និងជូនដំណឹងអំពីការងារបន្ថែម ● តាមដានដំណើរការជួសជុលប្រចាំថ្ងៃ និងបិទ work order ឱ្យទាន់ពេល ● សហការជាមួយ warranty administrator ក្នុងការដំណើរការការទាមទារធានា ● ផ្តល់ដំបូន្មានអំពីការថែទាំឧបករណ៍ និងតម្លៃនៃការថែទាំបន្ត ● រៀបចំ អនុវត្ត និងតាមដានកម្មវិធី preventive maintenance សម្រាប់ម៉ាស៊ីនក្នុងរយៈពេលធានា ● កែលម្អគោលការណ៍ នីតិវិធី និងស្តង់ដារសេវាកម្ម ● ផ្តល់ការណែនាំ ការបង្វឹក និងការអភិវឌ្ឍអាជីពដល់ក្រុម ● ធានាថាបុគ្គលិកមាន manuals ឯកសារ និងឧបករណ៍ចាំបាច់ ● រៀបចំផែនការបណ្តុះបណ្តាល និងធានាការបណ្តុះបណ្តាលសុវត្ថិភាព ● រាយការណ៍បញ្ហាទៅ Service Manager និងបំពេញភារកិច្ចផ្សេងៗតាមការចាត់តាំង
● គ្រប់គ្រង Manpower Planning, បច្ចុប្បន្នភាពបុគ្គលិក និងឯកសារបុគ្គលិកឲ្យបានត្រឹមត្រូវជាប្រចាំ ● រៀបចំ Employee Orientation, Training, Evaluation និងផែនការអភិវឌ្ឍន៍បុគ្គលិក ● ត្រួតពិនិត្យប្រតិបត្តិការប្រចាំថ្ងៃ ដើម្បីធានាការងាររលូន និងប្រសិទ្ធភាពខ្ពស់ ● គ្រប់គ្រងធនធានមនុស្ស និងធនធានសម្ភារៈឲ្យសមស្របតាមតម្រូវការសាខា ● តាមដានការចំណាយ, រៀបចំ AR Report និង Revenue Report ឲ្យបានត្រឹមត្រូវ និងទាន់ពេល ● សហការជាមួយក្រុមការងារ ដើម្បីដោះស្រាយបញ្ហា និងធានាគុណភាពការងារសាខា
Prepare daily/monthly sale plan Find and contact new customers to promote and sale products Follow up and coordinate with customers’ order Improve/Develop daily work with creative idea Achieve the goal/target of sale Assist in delivery order Cash collection from customers according to term agreement Making sales report and participate meeting Handle customers complain Execute the selling life cycle (Customer Inquiry, Negotiation, Deal, Delivery on Time Payment) Cooperate with related department Other task assigned by manager