រាយការណ៍ជោគជ័យ

The Receptionist serves as the first point of contact and the face of Northbridge Communities, delivering a warm and professional experience to visitors, tenants, customers, and business partners. This role is responsible for managing front desk operations, providing administrative support to the Management Team, coordinating meeting facilities, maintaining office services and supplies, and ensuring a welcoming, organized, and efficient office environment while delivering exceptional customer service.

• Welcome and assist visitors, tenants, customers, and guests in a professional and courteous manner.
• Serve as the primary point of contact for general inquiries and direct visitors to the appropriate departments.
• Provide administrative and clerical support to the Management Team and other departments as required.
• Coordinate meeting room reservations and ensure meeting rooms are prepared before and after each meeting.
• Monitor and maintain the cleanliness and presentation of the reception area, meeting rooms, pantry, and common office areas.
• Oversee office utilities and pantry supplies, including drinking water, coffee, and other daily office necessities, ensuring timely replenishment.
• Monitor and coordinate the maintenance of office equipment, including water dispensers and other shared office facilities.
• Purchase and maintain office stationery and supplies, ensuring sufficient stock is available at all times.
• Receive, record, and distribute incoming mail, parcels, and deliveries.
• Answer and direct incoming phone calls and emails in a professional manner.
• Support the coordination of company meetings, events, and other administrative activities.
• Perform other administrative duties assigned by the Management Team.

• Bachelor's degree or Diploma in Business Administration, Hospitality, or a related field is preferred.
• Previous experience as a Receptionist, Front Desk Officer, Customer Service Officer, or in a similar administrative role is an advantage.
• Good communication and interpersonal skills in Khmer and English.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Friendly, approachable, and customer service-oriented with a professional demeanor.
• Strong attention to detail, well-organized, and able to multitask effectively.
• Patient, proactive, reliable, and able to work both independently and collaboratively in a team.
• Able to maintain confidentiality and provide excellent service to internal and external stakeholders.