រាយការណ៍ជោគជ័យ

o Follow up with customers on overdue installments through phone calls, messages, and customer visits.

o Implement and enforce the Company's AR Overdue Policy to ensure timely collection of outstanding receivables.

o Monitor customer aging reports and prioritize collection activities based on risk and overdue status.

o Conduct site visits to customers to discuss overdue balances, investigate payment issues, and negotiate repayment plans.

o Build and maintain professional relationships with customers while ensuring firm and effective collection practices.

o Obtain payment commitments from customers and closely monitor compliance with agreed payment schedules.

o Prepare collection reports, aging analyses, and overdue account summaries for Management.

o Recommend payment restructuring, revised payment schedules, or settlement proposals to the Credit Committee or Management for approval.

o Coordinate with the Sales, Legal, and other relevant departments to resolve collection issues and facilitate debt recovery.

o Escalate high-risk or non-responsive accounts to Management and recommend appropriate recovery actions.

o Maintain complete and accurate records of customer communications, collection activities, site visit reports, and payment commitments.

o Continuously identify opportunities to improve collection processes and reduce overdue receivables.

o Perform other duties assigned by the Supervisor or Management.

o Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

o Minimum 3 years of experience in Accounts Receivable, Credit Control, Loan Recovery, or Collection.

o Experience in installment financing, commercial collections, or debt recovery is highly preferred.

o Good understanding of credit management, collection techniques, and receivable management.

o Proficient in Microsoft Excel and Microsoft Office applications.

o Strong negotiation, communication, and interpersonal skills.

o Ability to handle difficult customer situations professionally while achieving collection targets.

o Strong analytical and problem-solving skills.

o Willingness to travel frequently for customer and site visits.

o Self-motivated, disciplined, and results-oriented with a strong sense of accountability.

o Ability to work under pressure and consistently achieve collection targets.