Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Senior Officer, End User Support

(IT Support)

AEON Specialized Bank (Cambodia) Plc.
Chamkar Mon | Phnom Penh
  2 ប្រកាស
Verified This job has been verified by the company as a real job vacancy. 08 Sep 2025
អ្នកជ្រើសរើសត្រូវបានសកម្ម16 ម៉ោង កន្លងទៅ The recruiter at this company was last active reviewing applications.
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

Senior Officer, End User Support

(IT Support)

AEON Specialized Bank (Cambodia) Plc.
អ្នកជ្រើសរើសត្រូវបានសកម្ម16 ម៉ោង កន្លងទៅ The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

កម្រិតបទពិសោធន៍

Entry Level

មុខងារការងារ

IT Hardware, Software

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

A Big Opportunity for ...

  • Quarterly ID access review (communicate the list of user IDs to all departments, sections or units for review)
  • Monthly user access review with HR
  • Create, amend and revoke the user access ID from the system
  • Transaction adjust/deletion from AFIS and CCI system
  • Manage and support daily request/incident
  • Communicate with end-user to understand their request
  • Resend Billing to customers that haven’t received
  • Reset password, un-lock user of AS400, CCI, AFIS, MonSys, AD, CRC and others.
  • Resolve the known issues which always occur such as IP address, Office 365, Team, VPN, WebSite, Email
  • Escalate the issues to relevant sections: system operation, system development, infrastructure and information security if required
  • Answer phone and respond the email timely manner
  • Share knowledge, assign tasks and support team
  • Others assigned by Line Manager

បើកទៅកាន់

Repatriate
Male/Female

លក្ខខណ្ឌការងារ

  • Bachelor’s degree in computer science or related field
  • Proven work experience with infrastructure or core banking system
  • Familiar with IT system and MS Office
  • Response and resolve user’s request actively
  • An ability to manage and control the request
  • Follow the procedure and guideline of IT management
  • Be able to communicate with end-user and the other sections to resolve the request
  • Support at weekend and public holiday
  • Support and train team member
  • Good at English (Reading, Writing , Speaking)

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

· Performance Bonus
· Khmer New Year Bonnus
· Pchum Ben Bonnus
· Annual Salary Review
· Insurance
· Annual Leave
External & Internal Training

រំលេច

  • ក្រុមហ៊ុនដ៏ល្អមួយ
  • ចូលជាមួយក្រុម
  • អ្នកអាចធ្វើឱ្យមានភាពខុសគ្នា

ឱកាសការងារ

  • ឱកាសសម្រាប់ការផ្សព្វផ្សាយ
  • លទ្ធភាពសម្រាប់ការបណ្តុះបណ្តាលការងារ
  • រៀនជំនាញ និងបច្ចេកទេសថ្មីៗ

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR

កម្រិតបទពិសោធន៍

Entry Level

មុខងារការងារ

IT Hardware, Software

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

Share with a Friend