Phnom Penh
Thông tin Cá nhân
Meet and exceed the assigned sales and revenue targets though acquiring new customers for deposit, Retail SME and other lending products. Understand customer’s lending needs and provide suitable solutions through consultation. Collecting supporting documents, prepare credit memorandum with the provision of strong analysis, recommendation and business justification. Manage and grow existing customer portfolio for FUM, loan, revenue and profitability. Leverage and expand customer relationship to maximize referral, cross selling and new business opportunities. Contribute to the business success by initiating and participating in various cold-calling and marketing activities. Provide high standard of service to all customers at all times and address all customer’s complaints/issues in the professional manner. Manage the quality customer portfolio, maintain accurate records, and always follow the bank’s policies and compliance procedures. Be vigilant on any early credit warning signs and make immediate report on potential financial or operational losses. Stay updated with bank’s products suite, marketing campaigns and competitor’s activities to ensure superior product knowledge
Onboard new customers. Manage and develop customer portfolio with an aim to deepen and broaden relationship with clients. Prepare credit proposals and submit for approval. Assist RM in resolving customer needs. Fill and manage customer documents following bank policy. Provide guidance, coaching, and support daily operation services to the customers. Cross-sale a full range of banking products. Achieve various individual business targets and contribute to the team performance.
Develop a comprehensive internal control program for the bank. Perform financial, operational and credit second level controls. Review bank practices and records for compliancy with established internal policies, procedures and regulation. Liaise with the group risks lines to ensure the implementation of the Groups and international standards. Guide the operational teams to carry out the 1st level controls. Develop recommendations for improving internal controls, operations efficiency, and the adequacy of bank records and recordkeeping. Manage the incident collection and the external fraud prevention. Conduct the regular finance control and the ALM ratios. Follow up the credit portfolio, the respect of the limits and policy and conduct the contradictory analysis. Report control findings and recommendations to appropriate management based on the results of regularly scheduled controls, non-scheduled controls, and at any time when issues need to be raised to the management. Follow up the closing of the internal and external recommendations on timely manner by collecting the evidence. Prepare risk dashboard for the regular Risk committees.
Strong focus on business development, relationship building, and networking. Market products and solutions to increase lending, deposit, and cross-sell opportunities. Ensure quality of loan portfolio through sound credit assessment and monitoring. Prepare sales and marketing statements and reports for the top management of the bank. Identify and understand customers’ needs and recommend appropriate financial products/service.
Acquire and extend customers portfolio as well as Loan and Deposit. Demonstrating superior customer service as well as professionalism in accepting and responding to customer request. Building rapport with existing customers and new prospect to extend the pipeline and prospecting. Accepting Challenges with positive attitude, high commitment in delivering result. Ability to perform the task independently. Manage and overcome challenges, striving to find alternate solution to grow.