Svay Rieng
Thông tin Cá nhân
Identify and/or assess potential customers through collecting, analyzing, and developing appropriate information necessary for loan assessment. Recommend and provide a report of the loan request and loan status. Promotes bank products and services to existing and new customers. Prepares loan report as required by supervisor and/or manager. Perform other duties as assigned. Other tasks assigned by the line manager.
Phnom Penh
Thông tin Cá nhân
Develop and generate sales opportunities by onboard of new potential customers and the expansion of existing customers both individual and corporate customers to achieve branch target. Promote and cross-sale the bank products and services among target customers as well as mobile banking, QR, POS and Debit/Credit Card to increase brand awareness. Direct, supervise and support deposit sale team to ensure team member achieve target. On site visit customer and coordinate with team and relevant upon request from customers. Identify potential customers and understand their businesses to recommend appropriate products and services to customer and bring in new deposit base. Build and maintain relationships with new and existing customers by friendly banking experience as well as to keep customers satisfied. Process new account opening, account maintenance and update customer information and document. Handle customer needs and provide appropriate solution to customers. Prepare daily plan and sale pipeline submit to line manager for review. Ensure customer account opening document comply with policy and procedure. Explore ideas, customer feedback and suggestions for improvement and success. Perform other tasks assigned by management
Phnom Penh
Thông tin Cá nhân
Develop and generate sales opportunities by onboard of new potential customers and the expansion of existing customers both individual and corporate customers to achieve branch target. Promote and cross-sale the bank products and services among target customers as well as mobile banking, QR, POS and Debit/Credit Card to increase brand awareness. Direct, supervise and support deposit sale team to ensure team member achieve target. On site visit customer and coordinate with team and relevant upon request from customers. Identify potential customers and understand their businesses to recommend appropriate products and services to customer and bring in new deposit base. Build and maintain relationships with new and existing customers by friendly banking experience as well as to keep customers satisfied. Process new account opening, account maintenance and update customer information and document. Handle customer needs and provide appropriate solution to customers. Prepare daily plan and sale pipeline submit to line manager for review. Ensure customer account opening document comply with policy and procedure. Explore ideas, customer feedback and suggestions for improvement and success. Perform other tasks assigned by management
Phnom Penh
Thông tin Cá nhân
Develop and generate sales opportunities by onboard of new potential customers and the expansion of existing customers both individual and corporate customers to achieve branch target. Promote and cross-sale the bank products and services among target customers as well as mobile banking, QR, POS and Debit/Credit Card to increase brand awareness. Direct, supervise and support deposit sale team to ensure team member achieve target. On site visit customer and coordinate with team and relevant upon request from customers. Identify potential customers and understand their businesses to recommend appropriate products and services to customer and bring in new deposit base. Build and maintain relationships with new and existing customers by friendly banking experience as well as to keep customers satisfied. Process new account opening, account maintenance and update customer information and document. Handle customer needs and provide appropriate solution to customers. Prepare daily plan and sale pipeline submit to line manager for review. Ensure customer account opening document comply with policy and procedure. Explore ideas, customer feedback and suggestions for improvement and success. Perform other tasks assigned by management
Siem Reap
Thông tin Cá nhân
Identify and/or assess potential customers through collecting, analyzing, and developing appropriate information necessary for loan assessment. Recommend and provide a report of the loan request and loan status. Promotes bank products and services to existing and new customers. Prepares loan report as required by supervisor and/or manager. Perform other duties as assigned. Other tasks assigned by the line manager.
Phnom Penh
Thông tin Cá nhân
Provide superior and consistent advice and service to customers using either the offline or online method. Perform an actual marketing plan to attract more customers, especially Chinese customers. Support customers visiting for Deposit (CASA, FD), ITT, OTT/ Loan or specialized tasks, especially for Chinese customers. Enthusiastically participates and supports Sale Team, CSO, ATM, Merchant Service, Marketing Team and other tasks that ask for assistance by Branch Manager. Effectively cooperates and communicates with the Sale Team, Marketing Department, Accounting Department and other departments of the bank to facilitate work effectively and timely. Proactively determines customer's needs to actively sell the bank's full range of products and services to increase product holdings of customers. Consistently deliver quality service to valued customers to achieve total customer satisfaction and/or excellent customer service skills and work as a team with other staff to provide excellent customer services to customers. Ensure the growing bank's transactional (CASA, FD, ITT, OTT, Payroll, Loan, etc.). Ensure transactional processing is efficiently and accurately executed. Assists others where necessary. Identify cross-sell opportunities during customer interaction. Work closely with Branch Manager to devise strategies for improving the overall performance of the branch. Assist Branch Manager in attaining the established branch's goals, annual business plan and proactively develop marketing strategies to improve branch merformance as well as to gain more market share. Analyze competitor pricing proposals and sales strategies. Keep a close eye on the local competitors. Identify new market needs and profitable product and service opportunities, keeping Canadia Bank in the lead of the competition. Ensure strict adherence to the bank's rules, regulations, policies, procedures, manual, working guidelines, and instructions. Must undertake other work as assigned and complete it with an accurate report within the deadline. Cover the duty of other staff when necessary as assigned. May perform duty as assigned by manager.
Phnom Penh
Thông tin Cá nhân
1. Lounge Operations Management: Oversee day-to-day operations of the Premier Services Lounge, including serving refreshment and/or gifts to customers, managing inventories, operational planning, etc. Maintain scheduling for use of meeting rooms, events, booking and ordering for customers's business discussions, etc. Upkeep and oversee the Premier Services Lounge premises and facility management in accordance with prescribed standards as required. Lead team to provide the best-performing transaction banking for targeted customer. Ensure efficient daily operation flow by providing advice, leading, and fully supporting the satisfaction of customer needs with premium banking services for high-end customers. Enhance staff productivity through clear Premier Services' vision and purpose by strictly tracking and monitoring. Perform the role as the "Floor Manager" based on the requirements given. 2. Customer Service Excellence: Create a welcoming atmosphere for visiting customers, including warmly greeting customers upon arrival and return and providing clear directions to their RM, ensure clients find their designated spaces. Take a proactive approach when attending to customers in the lounge, e.g., anticipate their needs, address their concerns, and request promptly. Ensure all staff service customers strictly follow GSTP and professional protocol for all customers. Lead team to provide best experience customer service to targeted customer. Recommend or authorize customer transactions to follow ASO by strictly following policy, guidelines, procedures, and the bank's instructions in both the system and documentation. Identify ways to enhance the customer service and experience. 3. Relationship Management: Support and collaborate with Service & Digital Advisor (SDA), Security Guard, and to deliver excellent service, e.g., ensure smooth handover of the customers by pre-informing them before & during customer arrives. Deliver personalized and memorable experiences to deepen customer relationships, e.g., familiarize yourself with customer appointments and individual names, engage in small talks with customers. Lead the team to improve customer relationships from time to time through phone calls as well as social media connections. Identify opportunities for new sign-ups, referrals, upsells, or cross-sells of banking products and services.
Phnom Penh
Thông tin Cá nhân
Develop and generate sales opportunities by onboard of new potential customers and the expansion of existing customers both individual and corporate customers to achieve branch target. Promote and cross-sale the bank products and services among target customers as well as mobile banking, QR, POS and Debit/Credit Card to increase brand awareness. Direct, supervise and support deposit sale team to ensure team member achieve target. On site visit customer and coordinate with team and relevant upon request from customers. Identify potential customers and understand their businesses to recommend appropriate products and services to customer and bring in new deposit base. Build and maintain relationships with new and existing customers by friendly banking experience as well as to keep customers satisfied. Process new account opening, account maintenance and update customer information and document. Handle customer needs and provide appropriate solution to customers. Prepare daily plan and sale pipeline submit to line manager for review. Ensure customer account opening document comply with policy and procedure. Explore ideas, customer feedback and suggestions for improvement and success. Perform other tasks assigned by management
Phnom Penh
Thông tin Cá nhân
Develop and generate sales opportunities by onboard of new potential customers and the expansion of existing customers both individual and corporate customers to achieve branch target. Promote and cross-sale the bank products and services among target customers as well as mobile banking, QR, POS and Debit/Credit Card to increase brand awareness. Direct, supervise and support deposit sale team to ensure team member achieve target. On site visit customer and coordinate with team and relevant upon request from customers. Identify potential customers and understand their businesses to recommend appropriate products and services to customer and bring in new deposit base. Build and maintain relationships with new and existing customers by friendly banking experience as well as to keep customers satisfied. Process new account opening, account maintenance and update customer information and document. Handle customer needs and provide appropriate solution to customers. Prepare daily plan and sale pipeline submit to line manager for review. Ensure customer account opening document comply with policy and procedure. Explore ideas, customer feedback and suggestions for improvement and success. Perform other tasks assigned by management