ចូលរួមជាមួយនាយកនាយិកាសាខា នាយកនាយិការងសាខា និងប្រធានមន្រ្តីប្រឹក្សាលក់សេវាហិរញ្ញវត្ថុ ដើម្បីរៀបចំផែនការប្រមូលបំណុលលុបចេញពីបញ្ជីរួមរបស់សាខា។ ចូលរួមសហការជាមួយនាយកនាយិការងសាខា ប្រធានមន្រ្តីប្រឹក្សាលក់សេវាហិរញ្ញវត្ថុ និង មន្រ្តីប្រឹក្សាលក់សេវាហិរញ្ញវត្ថុ ដើម្បីជម្រុញការដោះស្រាយបំណុលយឺតយ៉ាវចាប់ពី១៨០ថ្ងៃឡើងទៅ និងដើម្បីប្រមូលបំណុលលុបចេញពីបញ្ជីរបស់សាខាប្រកបដោយប្រសិទ្ធភាព។ ធានាថាបុគ្គលិកសាខាពាក់ព័ន្ធទាំងអស់មានរបាយការណ៍ បំណុលលុបចេញពីបញ្ជី និងបញ្ជីឈ្មោះអតិថិជនយឺតយ៉ាវបានទាន់ពេលវេលា។ តាមដានលទ្ធផលការប្រមូលបំណុលរបស់នាយកនាយិការងសាខា ប្រធានមន្រ្តីប្រឹក្សាលក់សេវាហិរញ្ញវត្ថុ និង មន្រ្តីប្រឹក្សាលក់សេវាហិរញ្ញវត្ថុ ដើម្បីផ្តល់ជាដំណោះស្រាយ និងធ្វើការរាយការណ៍ពីឧបសគ្គ ជូននាយកនាយិកាសាខា។ ចូលរួមរៀបចំឯកសារផ្លូវច្បាប់ពាក់ព័ន្ធនឹងការដោះស្រាយបំណុល។ រៀបចំរបាយការណ៍ដោះស្រាយបំណុលយឺតយ៉ាវ និងបំណុលលុបចេញពីបញ្ជី រួមទាំងការត្រួតពិនិត្យសំណើរលុបបំណុលចេញពីបញ្ជីរបស់សាខា។ តាមដានដំណើរការផ្លូវច្បាប់ក្នុងការដោះស្រាយបំណុលសម្រាប់សាខារបស់ខ្លួន។ ធ្វើការជិតស្និទ្ធជាមួយនាយកនាយិកាសាខាក្នុងការដោះស្រាយបំណុលយឺតយ៉ាវ និងបំណុលលុបចេញពីបញ្ជី។
Review loans, which are submitted from branches and recommended to the credit committee. Monitor the performance of team members to have more efficiency and support errors of loan proposals submitted by branches. Collect and control errors of loan proposals submitted by branches, analyzed and commented on loan case in liaison with loan policies. Regular on-site support to branch network in order to encourage achieving targets, pushing or improving results. Strengthen loans assessment with BM/DBM/HFSA/FSA. Select poor portfolio performance of branches, identify problems and propose actions to improve. Follow compliant from clients related to loan services. Visit loan clients which loan size is over to the authorization of Branch Manager and provided loan recommendation if it’s required by the Credit Committee. Participate in Credit committee meeting to present the loan information. Identify potential business opportunities by branch (cluster markets, potential clients by sector, activities, etc Regularly monitor Loan Portfolio Quality and Overdue report from Branches. Participate in Credit committee meeting to present the loan information. Preparing monthly report to management. Perform other duties as assigned by Credit Underwriting Unit Manager.
Social Media Planning Develop monthly social media content plans and calendars aligned with business objectives. Propose creative content themes, campaigns, and storytelling ideas. Identify industry trends, customer insights, and opportunities for engagement. Content Creation & Copywriting Create engaging content that drives awareness, engagement, lead generation, and customer trust on social media platforms. Write compelling captions, articles, campaign messages, and promotional materials. Ensure all content aligns with LOLC's brand voice and communication guidelines. Creative Development Develop monthly creative concepts and visual themes. Design social media posts, banners, infographics, and promotional materials. Work with external agencies, photographers, or videographers when required. Campaign Management & Analysis Execute digital marketing campaigns across social media platforms. Monitor campaign performance and optimize content based on results. Provide monthly insights and recommendations for improvement. Perform other tasks assigned by the Unit Manager.
រៀបចំ និង សម្រេចឱ្យបាននូវផែនការសកម្មភាពប្រចាំថ្ងៃ ប្រចាំសប្តាហ៍ ប្រចាំខែ និង ប្រចាំឆ្នាំ វាយតម្លៃប្រាក់កម្ចីឥណទានសហគ្រាសខ្នាតតូចនិងមធ្យម កម្ចីឥណទានឯកត្តជន និង ឥណទានសម្ភារៈប្រើប្រាស់ ដើម្បីធានាថាការផ្តល់ ប្រាក់កម្ចីគឺស្របទៅតាមតម្រូវការរបស់អតិថិជន និង សមត្ថភាពសងត្រលប់ ធានានូវកំណើនផលប័ត្រឥណទានដែលខ្លួនទទួលខុសត្រូវ និងបណ្តុះវិន័យឥណទានដល់អតិថិជន។ ធ្វើការទម្លាក់ទុនជូនអតិថិជន ជម្រុញលើកទឹកចិត្តដល់អតិថិជនសម្រាប់ការសងត្រលប់ទាន់ពេលវេលា តាមដានស្ថានភាពបំណុលយឺតយ៉ាវប្រចាំថ្ងៃ និង ចុះដោះស្រាយឱ្យទាន់ពេលវេលា ត្រូវបង់ប្រាក់ចូលក្រុមហ៊ុននៅថ្ងៃតែមួយបន្ទាប់ពីទទួលប្រាក់ពីអតិថិជនឬតាមរយៈភ្នាក់ងារ ថែរក្សាអតិថិជននិងកាត់បន្ថយការចាកចេញ ភ្ជាប់ទំនាក់ទំនងល្អជាមួយអតិថិជន និង អាជ្ញាធរដែនដី ត្រូវអនុលោមទៅតាមគោលនយោបាយឥណទាន និងគោលនយោបាយផ្សេងទៀតរបស់ក្រុមហ៊ុន អនុវត្តការងារផ្សេងៗដែលចាត់តាំងដោយប្រធានមន្ត្រីប្រឹក្សាលក់សេវាហរិញ្ញវត្ថុ។
Join to develop and implement effective sales strategies to mobilize corporate deposit, payroll service and cross selling including ATM card, kid account for customer effectively and efficiently to reach LOLC’s business goals. Strategize to expand the market penetration and identify potential target corporate customers and build strong relationships. Initiative ideas to develop mobilization strategies to recruit new customers and keep existing customer retention. Undertake regular market visits to recruit potential corporate customers for mobilizing corporate deposit, payroll service and cross selling including ATM card, kid account to reach business goals in the long run. Organize the VIP corporate existing customers' profile and maintain ongoing vigilance for early signs of potential loss of corporate deposit, payroll service and cross selling including ATM card, kid account, execute strategy to build relationship with existing customers and keep them loyalty and satisfactory. Work with branch managers and relevant sales staff at branches to identify the opportunity selling growth, sales orientation to related sales staff at branches during branches visit and pushing the growth performance to ensure the achievement of business goal. Understand customer and market dynamics and requirements necessary to initiate the enhancement and working with relevant parties to penetrate new markets. Collect and consolidate the feedback and recommend on corporate deposit, payroll service and cross selling including ATM card, kid account and strategy to delight customers. Collaborate with marketing and departments to develop and implement marketing promotion and campaign on mobilizing corporate deposit and raising awareness to the public. Track and analyze key metrics related to corporate deposit banking team performance. Active join training to build the capacity to get the results effectively and efficiently to ensure strong growth of corporate deposit, payroll service and cross selling including ATM card, kid account. Discipline is necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image. Perform other duties as assigned by the Management from time to time.
Joint to develop and monitor the effectiveness of sales strategies and other programs to mobilize deposit, financial services and digital products effectively and efficiently to reach LOLC’s business goal. Joint to develop a customer retention strategy to keep existing customers staying and banking with LOLC’s services in the long run. Retain existing customers and converting to be loyalty and satisfactory customers. Work with regional managers and branch managers and related departments to finalize projection plan of deposit, financial services and digital products. Monitor the sales performance of deposit, financial services and digital products and work with relevant parties to identify the gap and recommend ensuring the achievement of the business goal. Responsible for Matrix analysis report on deposit, financial services and digital products performance to mobilize to the proper market and customer segmentation. Branch visits to identify the gaps of sale strategy implementation and staff knowledge of deposit, financial services and digital products to make improvement. Account relationship and account management and to ensure the strong growth of deposit financial services and digital products service performance be effectiveness, efficiency, risk free and optimizing profit. Recommendation to sale team at HO and all branches as needed for improving the relevant sales growth, customer retention, sale culture, team spirit to implement of deposit, financial services and digital to meet business goal. Joint to analyst the market trend, return on investment for the related business opportunity and recommendation. Full understanding of market dynamics and competition market to initiate and coordinate with relevant departments to develop or enhance existing products and services. Join to develop curriculum, lesson of sales strategy & product features for deposit, financial services and digital products performance and conduct training to relevant staff. Consolidate customer feedback and reporting to management for the enhancement to delight customers. Enforces discipline necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image. Develop and maintain friendly, open, reciprocal working relationships and communication channels with all LOLC team members. Perform other tasks assigned by Chief Deposit and Digital Banking Officer.
Phnom Penh
Thông tin Cá nhân
Develop and maintain strong relationships with motorcycle, tricycle, passenger car, truck, and other automotive dealers through regular visits to generate business opportunities. Promote LOLC Auto Finance products, financing solutions, and promotional campaigns to dealers and their sales teams. Generate customer referrals, coordinate with branches, and monitor cases from inquiry to loan disbursement. Work closely with BMs, HFSAs, FSAs, and relate teams to resolve issues and support business growth. Increase active dealers and facilitate the registration of new dealers with LOLC to expand the dealer network and business opportunities. Collect dealer feedback, monitor competitor activities, and recommend business improvement initiatives. Ensure LOLC branding materials and promotional displays are properly maintained at dealer locations. Prepare and submit timely reports on dealer visits, customer referrals, sales performance, market intelligence, and business opportunities. Ensure compliance with LOLC policies, operational procedures, and regulatory requirements in all dealer relationship activities. Perform any other duties assigned by the Auto Finance Unit Manager.
Phnom Penh
Thông tin Cá nhân
Prepare and update daily, weekly, monthly, quarterly, and annual operational and management reports. Develop, maintain, and enhance interactive Dashboards and Reporting solutions (Excel or BI base). Gather reporting requirements from business users and translate them into meaningful dashboards and reports. Perform data extraction, cleansing, transformation, and modelling using Power Query, Power Pivot, and other analytical tools. Develop and maintain reusable data models and reporting datasets. Analyze insurance premiums, claims, policy performance, loss ratios, customer complaints, and operational KPIs. Monitor branch, sales, and business performance and provide analytical insights. Maintain data accuracy, consistency, completeness, and reporting standards. Support data governance initiatives and improve data quality. Automate recurring reports and improve reporting efficiency. Support UAT for new systems, reports, and enhancement initiatives. Document reporting procedures, dashboard specifications, and data definitions. Collaborate with Operations, Claims, Finance, Sales, IT, and Management teams. Support digital transformation and business improvement initiatives. Perform ad-hoc analysis and other duties assigned by management.
Phnom Penh
Thông tin Cá nhân
Prepare and update daily, weekly, monthly, quarterly, and annual operational and management reports. Develop, maintain, and enhance interactive Dashboards and Reporting solutions (Excel or BI base). Gather reporting requirements from business users and translate them into meaningful dashboards and reports. Perform data extraction, cleansing, transformation, and modelling using Power Query, Power Pivot, and other analytical tools. Develop and maintain reusable data models and reporting datasets. Analyze insurance premiums, claims, policy performance, loss ratios, customer complaints, and operational KPIs. Monitor branch, sales, and business performance and provide analytical insights. Maintain data accuracy, consistency, completeness, and reporting standards. Support data governance initiatives and improve data quality. Automate recurring reports and improve reporting efficiency. Support UAT for new systems, reports, and enhancement initiatives. Document reporting procedures, dashboard specifications, and data definitions. Collaborate with Operations, Claims, Finance, Sales, IT, and Management teams. Support digital transformation and business improvement initiatives. Perform ad-hoc analysis and other duties assigned by management.