Ensure Disbursements by products/Portfolio/# of clients/Net Profit/PAR/ Auto Finance product/Productivity per CO/write-off collection/key ratios achieved as per BP. Monitor and verify the list of potential customers from each branch and strategizing with Deposit and Financial Services Sales Department to mobilize the deposit balance. Ensure that digital products have been in sales well. Ensure the good repayment rate of loans. Follow up all product performance of each branch to make sure it is growing as the set plan. Initiating/guiding business strategies to branches under his supervision to achieve higher results. Build relationship/partnership with merchants, authorities, and other parties to improve the business’s opportunities. Survey competitor products and services; and find strategies to deal with them. Identify the barriers and reason why each product cannot be performed better than its actual performance. Regularly visit branches under supervision to identify the weaknesses, improve the weaknesses and strongly support them. Report to management all the issues related to business operation in the areas. Conduct regular meetings with branches to review their performance and take corrective actions. Conduct market spot check to ensure that each branch can maintain good relationship with merchants, appropriate branding display at merchant shop and good customer service management. Identify potential market and/or customer segment and advise to management for finding strategy to grab the market opportunities. Strengthening the staff capacity on internal control. Strengthen branches to strictly follow credit policies and procedures. Review staffing plan and encourage branches to closely cooperate with HR in staff recruitment. Perform other tasks which assigned by Head of Business Department.
Phnom Penh
Thông tin Cá nhân
Join to develop and implement effective sales strategies to mobilize corporate deposit, payroll service and cross selling including ATM card, kid account for customer effectively and efficiently to reach LOLC’s business goals. Strategize to expand the market penetration and identify potential target corporate customers and build strong relationships. Initiative ideas to develop mobilization strategies to recruit new customers and keep existing customer retention. Undertake regular market visits to recruit potential corporate customers for mobilizing corporate deposit, payroll service and cross selling including ATM card, kid account to reach business goals in the long run. Organize the VIP corporate existing customers' profile and maintain ongoing vigilance for early signs of potential loss of corporate deposit, payroll service and cross selling including ATM card, kid account, execute strategy to build relationship with existing customers and keep them loyalty and satisfactory. Work with branch managers and relevant sales staff at branches to identify the opportunity selling growth, sales orientation to related sales staff at branches during branches visit and pushing the growth performance to ensure the achievement of business goal. Understand customer and market dynamics and requirements necessary to initiate the enhancement and working with relevant parties to penetrate new markets. Collect and consolidate the feedback and recommend on corporate deposit, payroll service and cross selling including ATM card, kid account and strategy to delight customers. Collaborate with marketing and departments to develop and implement marketing promotion and campaign on mobilizing corporate deposit and raising awareness to the public. Track and analyze key metrics related to corporate deposit banking team performance. Active join training to build the capacity to get the results effectively and efficiently to ensure strong growth of corporate deposit, payroll service and cross selling including ATM card, kid account. Discipline is necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image. Perform other duties as assigned by the Management from time to time.
Phnom Penh
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រៀបចំផែនការសកម្មភាពប្រចាំថ្ងៃក្នុងការចុះជួបម្ចាស់ហាងម៉ូតូ ឡាន ម៉ូតូកង់បី និងគ្រឿងចក្រកសិកម្មជាដើម ដើម្បីផ្សព្វផ្សាយពីលក្ខខណ្ឌរបស់ស្ថាប័ន ពិសេសលក្ខខណ្ឌថ្មីៗ ក៏ដូចជាការរក្សាទំនាក់ទំនងល្អ និងបង្កើនចំនួនអតិថិជនណែនាំពីម្ចាស់ហាង។ ផ្តល់ព័ត៌មានច្បាស់លាស់ ជាក់លាក់ និងសេវាកម្មរហ័សទាន់ចិត្តជូនអតិថិជន និងម្ចាស់ហាង។ រៀបចំផែនការចុះជួបអតិថិជនសក្តានុពល (ចាស់ និងថ្មី) ដើម្បីផ្សព្វផ្សាយផលិតផលឥណទានយានយន្ត (Auto Loan) ឥណទានសម្ភារប្រើប្រាស់ក្នុងផ្ទះ (Home Appliance Loan) និងភតិសន្យាហិរញ្ញវត្ថុ (Auto Financial Lease)។ តាមដានអតិថិជន និងម្ចាស់ហាងសក្តានុពល ដើម្បីកំណត់ពេលវេលាជាក់លាក់ក្នុងការចុះជួបផ្សព្វផ្សាយបន្ថែម។ ពន្យល់អតិថិជន និងម្ចាស់ហាង ឱ្យយល់បានច្បាស់ពីចំណុចខ្លាំងរបស់ស្ថាប័ន និងផលិតផលឥណទានយានយន្ត (Auto Loan) ឥណទានសម្ភារប្រើប្រាស់ក្នុងផ្ទះ (Home Appliance Loan) និងភតិសន្យាហិរញ្ញវត្ថុ (Auto Financial Lease)។ វាយតម្លៃប្រាក់កម្ចីឱ្យបានត្រឹមត្រូវ នូវផលិតផលឥណទានយានយន្ត (Auto Loan) ឥណទានសម្ភារប្រើប្រាស់ក្នុងផ្ទះ (Home Appliance Loan) និង ភតិសន្យាហិរញ្ញវត្ថុ (Auto Financial Lease) ដើម្បីធានាថាការផ្តល់ប្រាក់កម្ចីគឺស្របទៅតាមតម្រូវការ និងសមត្ថភាពសងត្រលប់របស់អតិថិជន។ ធ្វើការទម្លាក់ទុនជូនអតិថិជន ឬម្ចាស់ហាង និងចុះធ្វើសមាយិកភាព។ ធានានូវកំណើនផលប័ត្រឥណទាន ដែលខ្លួនទទួលខុសត្រូវទៅតាមផែនការ ដែលកំណត់ដោយថ្នាក់គ្រប់គ្រង និងប្រកបដោយគុណភាព។ សិក្សា និងវិភាគពីគូរប្រកួតប្រជែង ដែលស្ថិតក្នុងតំបន់ប្រតិបត្តិការ ដើម្បីយល់ដឹងពីលក្ខខណ្ឌឥណទាន អត្រាការប្រាក់ និងលក្ខណៈពិសេសរបស់គូរប្រកួតប្រជែង។ តាមដានស្ថានភាពបំណុលយឺតយ៉ាវប្រចាំថ្ងៃ និង ចុះដោះស្រាយឱ្យទាន់ពេលវេលា។ រក្សាទំនាក់ទំនងល្អជាមួយម្ចាស់ហាង បុគ្គលិក អតិថិជន និងអាជ្ញាធរដែនដី។ ត្រូវអនុលោមទៅតាមគោលនយោបាយឥណទាន និងគោលនយោបាយផ្សេងទៀតរបស់ក្រុមហ៊ុន។ អនុវត្តន៍ការងារផ្សេងៗដែលចាត់តាំងដោយប្រធាន។
Prey Veng
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រៀបចំ និង សម្រេចឱ្យបាននូវផែនការសកម្មភាពប្រចាំថ្ងៃ ប្រចាំសប្តាហ៍ ប្រចាំខែ និង ប្រចាំឆ្នាំ វាយតម្លៃប្រាក់កម្ចីឥណទានសហគ្រាសខ្នាតតូចនិងមធ្យម កម្ចីឥណទានឯកត្តជន និង ឥណទានសម្ភារៈប្រើប្រាស់ ដើម្បីធានាថាការផ្តល់ ប្រាក់កម្ចីគឺស្របទៅតាមតម្រូវការរបស់អតិថិជន និង សមត្ថភាពសងត្រលប់ ធានានូវកំណើនផលប័ត្រឥណទានដែលខ្លួនទទួលខុសត្រូវ និងបណ្តុះវិន័យឥណទានដល់អតិថិជន។ ធ្វើការទម្លាក់ទុនជូនអតិថិជន ជម្រុញលើកទឹកចិត្តដល់អតិថិជនសម្រាប់ការសងត្រលប់ទាន់ពេលវេលា តាមដានស្ថានភាពបំណុលយឺតយ៉ាវប្រចាំថ្ងៃ និង ចុះដោះស្រាយឱ្យទាន់ពេលវេលា ត្រូវបង់ប្រាក់ចូលក្រុមហ៊ុននៅថ្ងៃតែមួយបន្ទាប់ពីទទួលប្រាក់ពីអតិថិជនឬតាមរយៈភ្នាក់ងារ ថែរក្សាអតិថិជននិងកាត់បន្ថយការចាកចេញ ភ្ជាប់ទំនាក់ទំនងល្អជាមួយអតិថិជន និង អាជ្ញាធរដែនដី ត្រូវអនុលោមទៅតាមគោលនយោបាយឥណទាន និងគោលនយោបាយផ្សេងទៀតរបស់ក្រុមហ៊ុន អនុវត្តការងារផ្សេងៗដែលចាត់តាំងដោយប្រធានមន្ត្រីប្រឹក្សាលក់សេវាហរិញ្ញវត្ថុ។
Phnom Penh
Thông tin Cá nhân
Joint to develop and monitor the effectiveness of sales strategies and other programs to mobilize deposit, financial services and digital products effectively and efficiently to reach LOLC’s business goal. Joint to develop a customer retention strategy to keep existing customers staying and banking with LOLC’s services in the long run. Retain existing customers and converting to be loyalty and satisfactory customers. Work with regional managers and branch managers and related departments to finalize projection plan of deposit, financial services and digital products. Monitor the sales performance of deposit, financial services and digital products and work with relevant parties to identify the gap and recommend ensuring the achievement of the business goal. Responsible for Matrix analysis report on deposit, financial services and digital products performance to mobilize to the proper market and customer segmentation. Branch visits to identify the gaps of sale strategy implementation and staff knowledge of deposit, financial services and digital products to make improvement. Account relationship and account management and to ensure the strong growth of deposit financial services and digital products service performance be effectiveness, efficiency, risk free and optimizing profit. Recommendation to sale team at HO and all branches as needed for improving the relevant sales growth, customer retention, sale culture, team spirit to implement of deposit, financial services and digital to meet business goal. Joint to analyst the market trend, return on investment for the related business opportunity and recommendation. Full understanding of market dynamics and competition market to initiate and coordinate with relevant departments to develop or enhance existing products and services. Join to develop curriculum, lesson of sales strategy & product features for deposit, financial services and digital products performance and conduct training to relevant staff. Consolidate customer feedback and reporting to management for the enhancement to delight customers. Enforces discipline necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image. Develop and maintain friendly, open, reciprocal working relationships and communication channels with all LOLC team members. Perform other tasks assigned by Chief Deposit and Digital Banking Officer.
Phnom Penh
Thông tin Cá nhân
Prepare and update daily, weekly, monthly, quarterly, and annual operational and management reports. Develop, maintain, and enhance interactive Dashboards and Reporting solutions (Excel or BI base). Gather reporting requirements from business users and translate them into meaningful dashboards and reports. Perform data extraction, cleansing, transformation, and modelling using Power Query, Power Pivot, and other analytical tools. Develop and maintain reusable data models and reporting datasets. Analyze insurance premiums, claims, policy performance, loss ratios, customer complaints, and operational KPIs. Monitor branch, sales, and business performance and provide analytical insights. Maintain data accuracy, consistency, completeness, and reporting standards. Support data governance initiatives and improve data quality. Automate recurring reports and improve reporting efficiency. Support UAT for new systems, reports, and enhancement initiatives. Document reporting procedures, dashboard specifications, and data definitions. Collaborate with Operations, Claims, Finance, Sales, IT, and Management teams. Support digital transformation and business improvement initiatives. Perform ad-hoc analysis and other duties assigned by management.
Phnom Penh
Thông tin Cá nhân
Prepare and update daily, weekly, monthly, quarterly, and annual operational and management reports. Develop, maintain, and enhance interactive Dashboards and Reporting solutions (Excel or BI base). Gather reporting requirements from business users and translate them into meaningful dashboards and reports. Perform data extraction, cleansing, transformation, and modelling using Power Query, Power Pivot, and other analytical tools. Develop and maintain reusable data models and reporting datasets. Analyze insurance premiums, claims, policy performance, loss ratios, customer complaints, and operational KPIs. Monitor branch, sales, and business performance and provide analytical insights. Maintain data accuracy, consistency, completeness, and reporting standards. Support data governance initiatives and improve data quality. Automate recurring reports and improve reporting efficiency. Support UAT for new systems, reports, and enhancement initiatives. Document reporting procedures, dashboard specifications, and data definitions. Collaborate with Operations, Claims, Finance, Sales, IT, and Management teams. Support digital transformation and business improvement initiatives. Perform ad-hoc analysis and other duties assigned by management.
Battambang
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អភិវឌ្ឍ និងរក្សាទំនាក់ទំនងជាមួយអ្នកផ្គត់ផ្គង់ធាតុចូលកសិកម្ម អ្នកទិញកសិផល សហគមន៍កសិកម្ម និងភាគីពាក់ព័ន្ធ។ ស្វែងរក និងចុះបញ្ជីដៃគូអាជីវកម្ម និងអតិថិជនសក្តានុពល។ ផ្សព្វផ្សាយផលិតផលរបស់ LOLC ។ វាយតម្លៃ និងចុះបញ្ជីអ្នកផ្គត់ផ្គង់ធាតុចូលកសិកម្ម និងអ្នកទិញកសិផល។ ស្វែងរក និងជ្រើសរើសកសិករដែលមានសក្តានុពលសម្រាប់ផលិតផលឥណទាន។ ធ្វើការសម្ភាសន៍ ចុះពិនិត្យទីតាំង និងវាយតម្លៃសំណើឥណទាន។ វាយតម្លៃផែនការផលិតកម្ម ស្ថានភាពកសិកម្ម និងសមត្ថភាពសងត្រឡប់របស់អតិថិជន។ សម្រេចឱ្យបានតាមផែនការបញ្ចេញឥណទាន និងកំណើនផលប័ត្រដែលបានកំណត់។ តាមដានគុណភាពផលប័ត្រ និងគ្រប់គ្រង PAR ឱ្យស្ថិតក្នុងកម្រិតដែលអាចទទួលយកបាន។ ប្រមូល និងវិភាគព័ត៌មានទីផ្សារកសិកម្ម តម្លៃកសិផល និងឱកាសអាជីវកម្ម។ អនុវត្តការងារស្របតាមគោលនយោបាយ នីតិវិធី និងបទប្បញ្ញត្តិរបស់ស្ថាប័ន។ អនុវត្តការងារផ្សេងៗទៀតតាមការចាត់តាំងរបស់ថ្នាក់ដឹកនាំ។
Phnom Penh
Thông tin Cá nhân
Manage the litigation team to perform their jobs well in the department. Build the capacity and coach the litigation team. Keep update the court cases to Head of Recovery and Litigation Department. Work closely with LOLC branch managers to ensure that court cases application and submission are carried out in accordance with related laws and regulations. Discuss with lawyers and facilitate litigation actions with lawyers on any court case procedures against loan clients. Update management and relevant departments on any changes of laws and regulations related to credit operations such as land law, civil procedures and contract law etc. Reviewing existing and new legal related documents and contracts such as loan agreement and collateral agreement with clients to ensure they are valid and legal binding and recommend corrective actions if necessary. Closely monitor all court cases and find strategies to speed up the process to quicken cash collection. Provide training to staff (HO and Branch) on civil and criminal court case procedures and credit related laws and regulations. Proceeding litigation procedures in Phnom Penh and branches in consultation with Head of Recovery and Litigation Department and Lawyers. Regularly conduct branch visit and arrear clients to understand the situation and consult with branch staffs about any litigation actions. Perform other related litigation duties as required by Head of Recovery and Litigation Department.