Phnom Penh
Thông tin Cá nhân
The Senior Manager, Cards Business Development is responsible for driving the end-to-end commercial strategy, profitability, and growth of Phillip Bank's debit and credit card portfolio. This role combines strategic product leadership with hands-on P&L accountability, credit policy oversight, and cross-functional collaboration to deliver best-in-class card products to our customers. Full P&L ownership of the Bank’s debit and credit card portfolio, including revenue (interchange, fees, interest income), cost management, and profitability targets. Develop and execute the commercial strategy for portfolio growth, activation, usage, and retention. Establish and monitor KPIs including card issuance, activation rates, spend volumes, revolve rates, and fee income. Define and continuously refine the card value proposition (i.e. benefits, pricing, features) to ensure market competitiveness. Conduct market research, competitive benchmarking, and customer insights analysis to inform product roadmap decisions. Identify and develop new card products, tiers, or features aligned with customer segments and business objectives. Oversee the credit underwriting framework for card products, including scorecard design, approval criteria, and limit-setting methodology. Conduct monthly portfolio reviews and recommend adjustments to credit policy based on portfolio performance, delinquency trends, and risk appetite. Partner with the Credit Risk Management team to balance growth objectives against acceptable risk thresholds. Own the end-to-end customer journey across digital (app, web) and physical (branch, contact center) touchpoints -- from acquisition through onboarding, usage, servicing, and retention. Identify friction points and drive continuous improvement in customer experience metrics (e.g. NPS, CSAT) Ensure seamless integration of card features within Phillip Bank's digital banking ecosystem. Work closely with Card Operations to ensure operational excellence in issuance, fulfilment, dispute management, and lifecycle processing. Collaborate with Credit Risk Management on portfolio quality monitoring, collections strategy input, and policy calibration. Partner with Marketing on go-to-market strategy for new products, campaigns, promotions, and customer communications. Coordinate with Digital Banking and IT on system enhancements, digital capabilities, and integration with card schemes (Visa/Mastercard). Liaise with Compliance and Legal to ensure all products and communications meet regulatory requirements (i.e. NBC guidelines).
Phnom Penh
Thông tin Cá nhân
The Relationship Manager will be responsible for maintaining and developing relationships with SMEs and Corporate clients. Day-to-day tasks include identifying business opportunities, providing financial solutions, managing loan portfolios, ensuring customer satisfaction, and cross-selling bank products and services. The role also involves assessing client needs, analyzing financial statements, and providing strategic advice to support business growth.
Develop, test, and maintain Android applications using Kotlin, XML Layouts and Jetpack Compose, ensuring high performance, security, and scalability. Work closely with designers, backend developers, and QA engineers to deliver seamless and user-friendly mobile experiences. Implement security best practices and conduct code reviews. Contribute to continuous integration and deployment (CI/CD) pipelines using GitLab Actions or other DevOps tools to streamline the development process. Perform unit testing and UI testing to ensure app stability and reliability before release. Share knowledge with team members, and mentor junior developers to improve overall team capability. Write clean, efficient, and maintainable code following industry best practices, coding standards, and design patterns. Stay up to date with the latest Android development trends, tools, and frameworks to drive innovation and improve app development efficiency.
Job Summary Join a leading banking environment in Phnom Penh to strengthen IT governance and security practices. You will help ensure policies, controls, and risk management align with business goals and regulatory expectations. Key Responsibilities ● Support IT governance frameworks, policies, and procedures to improve control and compliance. ● Monitor security risks, identify gaps, and recommend practical mitigation actions. ● Coordinate audits, assessments, and follow-up actions with internal teams and stakeholders. ● Review access controls, system changes, and security settings to protect key information assets. ● Assist in incident response, reporting, and continuous improvement of IT security processes. ● Work with business and technical teams to maintain standards, documentation, and governance records.
Job Purpose The Recruitment Manager is responsible for leading and managing the Bank’s talent acquisition strategy to ensure timely hiring of high-quality talent aligned with Phillip Bank’s business growth and workforce planning. The role oversees end-to-end recruitment, employer branding, talent pipeline development, and recruitment governance, while also driving the Bank’s Young Talent Program to build a sustainable future talent pipeline. Key Responsibilities • Develop and implement recruitment strategies aligned with the Bank’s business strategy, growth objectives, and manpower planning. • Partner closely with business leaders, department heads, and branch managers to understand workforce requirements and hiring priorities. • Plan, manage, and monitor annual recruitment budget, hiring targets, and recruitment efficiency metrics. • Analyze hiring trends, turnover patterns, and manpower gaps to recommend proactive recruitment solutions. • Lead end-to-end recruitment process, including manpower requisition, sourcing, screening, interviewing, selection, offer management, pre-employment checks, and onboarding. • Ensure timely and quality hiring for Head Office, Branch Network, Sales Force, Operations, and critical leadership positions. • Build and maintain strong talent pipelines for key and hard-to-fill positions. • Strengthen employer branding initiatives to position Phillip Bank as an employer of choice in Cambodia. • Manage and optimize recruitment channels, including LinkedIn, job portals, employee referral programs, universities, recruitment agencies, and social media platforms. • Build and maintain strong partnerships with universities, educational institutions, and professional associations to support talent acquisition needs. • Design, implement, and manage Young Talent Programs, including Management Trainee, Internship, Graduate Trainee, and Campus Recruitment initiatives. • Develop talent pipeline strategies to attract and retain high-potential graduates and early-career professionals. • Collaborate with business leaders to structure development pathways, rotations, mentoring, and succession pipeline for young talents. • Monitor program effectiveness, participant performance, retention, and career progression. • Ensure recruitment activities comply with internal policies, labor law, and governance requirements. • Oversee reference checks, background verification, home visits, criminal background checks, and document verification prior to onboarding. • Maintain accurate recruitment records, candidate database, recruitment reports, and documentation. • Partner closely with hiring managers to ensure quality hiring decisions and positive candidate experience. • Provide recruitment advisory, salary benchmarking, and talent insights to management. • Support workforce planning discussions and organization growth initiatives from talent acquisition perspective. • Lead, coach, and develop the recruitment team to achieve recruitment targets and service excellence.