Plan and manage digital marketing campaigns (Facebook, Instagram, TikTok, Google, etc.) Create engaging content for social media and online platforms Manage social media pages and respond to online inquiries Monitor advertising performance and optimize campaigns Analyze digital marketing data and prepare reports Support brand awareness and online promotions
• Manage daily operations of the gym branch • Lead, supervise, and motivate the team • Ensure excellent service and member satisfaction • Monitor sales performance and achieve targets • Maintain facility standards, cleanliness, and equipment • Report branch performance to management
Business & Operational Management Supervise and monitor daily operations of all three MFit Shops. Ensure each branch follows company SOPs and operational standards. Develop action plans to improve operational efficiency. Ensure smooth coordination between Head Office and branches. Develop strategies to achieve monthly and annual sales targets. Monitor sales trends and branch performance. Analyze sales reports and identify opportunities for growth. Lead promotional campaigns and local marketing initiatives. Review pricing and product performance regularly. Monitor profitability and expenses. Review daily, weekly, and monthly financial reports. Ensure effective cost control measures. Participate in budgeting and forecasting activities. Approve expenditures within delegated authority. Ensure accurate stock management and inventory practices. Monitor stock turnover and prevent stock losses. Conduct periodic inventory audits. Ensure company assets are properly maintained and safeguarded. Ensure high standards of customer service across all branches. Address major customer complaints and resolve escalated issues. Monitor customer feedback and satisfaction levels Implement service improvement initiatives.
Own and improve the 3 pillars across branches: customer experience, coach quality, and hygiene Set clear standards and checklists for service, coaching, and cleanliness Visit branches regularly to inspect and score against those standards Retrain coaches and front-desk staff where quality drops Manage the member feedback and complaint process — respond quickly and professionally Track and report pillar performance weekly to the General Manager Help improve member retention through consistent, high-quality service
Provide professional fitness coaching and guidance to members Design personalized workout programs for clients Demonstrate proper exercise techniques and ensure safety Motivate members to achieve their fitness goals Maintain cleanliness and organization of gym equipment Support gym activities and member engagement
Phnom Penh
Thông tin Cá nhân
Greet members and Clients warmly and professionally. Promote and sell gym memberships, training packages, and all services. Handle walk-in, phone, Facebook page, and other inquiries. Achieving sales targets and follow up on leads. Process payments and maintain accurate sales records. Prepare daily sales/front desk reports. Represent REPEAT Gym brand and service standards Record and report daily sales and submit to Branch Manager and accounting team. Maintain cleanliness and organization at the cashier counter and front area. Follow gym policies, procedures, and safety regulations. Ensuring clear documentation, payoff, new register, renew services. Carry out additional tasks as assigned by the manager.