Support the Branch who lack of Teller and being as Teller role. To ensure the delivery of good quality or standards of services to customers and Maintenance of operation and improvement in operational efficiency and achieving product sales targets To perform over the counter services (Account opening, Withdrawal, Deposit, Foreign Exchange, Internal fund transfer and International fund transfer). Support to go to marketing inside and outside the branch (Cross selling with Teller) Support to go to visit Customer outside with Teller Presentation/Marketing bank’s products and services to customers. Specialist in identifying currency notes To maintain good customer relations and refer customers to appropriate staff for new services to promote business for the bank. To Control cheques, collecting cheque book from branches, clear local cheques report cheque clearing, deposit and inward cheques. Ensure staff training and compliance with procedures. Check daily cash count with Chief Teller and ensure that cash is balance with report. Maintain good customer relations and refer customers to appropriate staff for new services to promote business for the bank. Perform any special order by Chief Teller and Branch Manager
- Analysis for all loan applications (Commercial, Cooperate and SME products) from Department and Branch - Recommend to Line Manager about the loan application decision after review - To review the loan purpose (Commercial, Cooperate and SME products) of the clients to make sure it is correctly by follow loan request submit by Branch/Department - To review finance statement and other income document to identify Potential risk in order making decision. - To review existing loan portfolio to assess risk level and make recommendation for adjustment to portfolio base on change in the market condition. - Collecting and consolidate all data from internal property evaluation and external property evaluation to minimize the risk of the Bank. - Provided information about loan term and condition to Manager/loan officer /Chief loan Officer /BM and other stakeholder involved in the loan process. - In case loan suspicious, we shall be conducted site visit business and collateral. - To set loan amount for clients to be risk protection after reviewed client information. - In case loan has limited over 500K after reviewed shall be prepared client’s documents for credit committee meeting - To be clear credit score by follow credit policy - Helping to enhance the quality of credit applications to bank get high income and low risk - Making recommendations about procedural/policy changes in case clients want to change any condition that branch cannot decide, so we can guide to branch - To prepare monthly report to senior manager
Develop and manage core banking system, digital and channel system Developer and align projects to achieve the goal Support biz team for BRD gathering, FSD, analysis and design. Analyzing user requirements to define application design. Analyze and create project scope and milestones for banking related systems Accountable for software security, risk assessment and vulnerabilities with best practices Design and develop high-quality and efficient banking systems Manage and evaluate the development outcome to maximize the performance Prepare the production release of developed software components, testing and debugging Ability to establish guidelines, procedures and methods for software development and banking related systems Identify opportunities to improve processes and strategies with technology solutions. Adapt, modify, and re-prioritize work across the team within accord with the emerging understanding of feasibility, actual realizable business impact, and timing. Discuss and raise the issue of Core Banking system for system bug fixing and enhancement. Support and generate report (monthly quarterly, yearly) for business requirement Other tasks assigned by line manager
Develop/implement the projects to align and achieve the goal and timeline Analyze, develop product, improve/ enhance features utilities Digital Banking channels. Evaluate the development outcome to maximize the performance Develop, implement, and testing on E-banking systems (Mobile Banking, Internet Banking, other digital channel products) Daily monitor and check to ensure the system running smoothly (24/7) with healthy performance Work and support business departments requirement for products Digital Banking channels, participate deployment, testing conduct acceptance its features/products. Develop and work on integration services, APIs, OBP, with 3rd party and Fintech companies. Troubleshoot problems and propose solutions for issues related to production of above systems, validate with respective manager before applying the validated solution. Support and generate report (daily, weekly, bi-weekly, monthly quarterly, yearly) for departments. Support checking issues raised from other departments and 3rd parties. Implement and report on production systems and service operations processes and procedures, problems, incidents and escalation to management. Monitoring and maintenance services, Mobile Banking, Internet Banking, other digital channel products and report on exceptions and corrective actions initiated
Participate in the deployment of the Cards activity (Systems, Procedure, Team) Manage ATMs and POS for the bank Monitor Cards & Fraud activities Ability to work with business departments for requirement gathering and system testing Balance between multiple projects and immediately respond to any technical support Work with VISA, Master card and UPI Provide Helpdesk support and resolve problems regarding system or hardware Test and evaluating new technology Implement and update security on card system. Handle change request implementation and customers’ needs Daily monitor all card systems to ensure the whole system are serviced up and smoothly operated. Develop skills and knowledge in role and responsibility. Provide timely system support to the end users in regard to card system inquiries/issues to ensure smooth card operations. Other tasks assigned by line manager All related matters
Security Monitoring & Incident Response: Monitoring of networks and systems for security breaches by using monitoring tool like PAM, WAZUH, and Other Tool Respond to secure incidents, include investigated the cause of breaches, managing the containment process, and recovering data when necessary Risk Assessment & Vulnerability Management Conduct regular security assessments, including vulnerability scans (Internal and External) and penetration testing (Internal and External), to identify security weaknesses. Recommend and implement measures to mitigate identified risks (e.g., patches, updates, or system reconfigurations). Collaborate with other departments or related Team to address security gaps and improve overall infrastructure.Security Policy & Compliance: Develop, implement, and enforce IT security policies and procedures to comply with industry standards, regulations, and best practices with Internal and External audit. Access Control & Identity Management: Manage identity and access management tools to ensure only authorized users have access to sensitive systems and data. Implement and monitor multi-factor authentication (MFA) systems and strong password policies. Audit and review user access logs regularly to ensure compliance with access control policies. Backup & Disaster Recovery Ensure the integrity and availability of critical data by implementing and testing backup and disaster recovery plans. Work with Teams to restore services in the event of a cyber attack, data breach, or system failure. Collaboration & Reporting Work closely with departments and related Team, such as IT operations, IT development, IT Planning, and compliance, to ensure a comprehensive approach to security. Prepare and deliver regular security reports to Manager and senior management, providing insights on threats, vulnerabilities, and the effectiveness of security measures. Other main duties: Cybersecurity and threats hunting Manage and Prepared with Guideline and Hardening document
Update the daily Consolidate report from branch. Follow up with Loan initial review, to be disburse, Loan Disbursement, Loan Paid off and arrear customer. Daily visit Companies and Private car dealer and update the issues that related to Branch to Manager. Make good relationship with sale consultant and owner garage. Explanation about Bank car loan Guideline to all Car Companies and dealers. Find new customer and negotiate with new customer from Company and Car Dealer. Update the Second Car Price for Quarter basic and send to Manager. Update other Bank and MFI competitor condition of Car Loan for Quarter Basic and sent to Manager. Support all Branches about Car Loan Processing. Control Agency of Car Loan for Process Plate Number. Gathering information from Branches, Related Departments, and Update to Manager. Solve the issue that related to Car Loan at Branch Site and Car Dealers. Gathering the internal external issue related to Car Loan from Branch and update to Manager.
Perform over the counter services (Account opening, Withdrawal, Deposit, Foreign Exchange, Internal fund transfer, International fund transfer) Present/Marketing bank’s products and services to Chinese customers Specialist in identifying currency notes Maintain good customer relations and refer customers to appropriate staff for new services to promote business for the bank Perform other tasks assign by manager.
Main duties Security Monitoring & Incident Response: Monitoring of networks and systems for security breaches by using monitoring tool like PAM, WAZUH, and Other Tool Respond to secure incidents, include investigated the cause of breaches, managing the containment process, and recovering data when necessary Risk Assessment & Vulnerability Management Conduct regular security assessments, including vulnerability scans (Internal and External) and penetration testing (Internal and External), to identify security weaknesses. Recommend and implement measures to mitigate identified risks (e.g., patches, updates, or system reconfigurations). Collaborate with other departments or related Team to address security gaps and improve overall infrastructure. Security Policy & Compliance: Develop, implement, and enforce IT security policies and procedures to comply with industry standards, regulations, and best practices with Internal and External audit. Access Control & Identity Management: Manage identity and access management tools to ensure only authorized users have access to sensitive systems and data. Implement and monitor multi-factor authentication (MFA) systems and strong password policies. Audit and review user access logs regularly to ensure compliance with access control policies. Backup & Disaster Recovery Ensure the integrity and availability of critical data by implementing and testing backup and disaster recovery plans. Work with Teams to restore services in the event of a cyber attack, data breach, or system failure. Collaboration & Reporting Work closely with departments and related Team, such as IT operations, IT development, IT Planning, and compliance, to ensure a comprehensive approach to security. Prepare and deliver regular security reports to Manager and senior management, providing insights on threats, vulnerabilities, and the effectiveness of security measures. Other main duties: Cybersecurity and threats hunting Manage and Prepared with Guideline and Hardening document