តួនាទីនេះទទួលបន្ទុកលើការផ្សព្វផ្សាយផលិតផល និងសេវាធនាគារ កសាងទំនាក់ទំនងល្អជាមួយអតិថិជន និងគាំទ្រដំណើរការស្នើសុំកម្ចីឲ្យមានប្រសិទ្ធភាព នៅតំបន់គោលដៅ និងតំបន់ឆ្ងាយ។ ● ផ្សព្វផ្សាយផលិតផល និងសេវាកម្មរបស់ធនាគារដល់អតិថិជននៅតំបន់គោលដៅ និងតំបន់ឆ្ងាយ ● ជួបពិភាក្សា និងជួយអតិថិជនក្នុងការទទួលព័ត៌មាន ការស្នើកម្ចី និងដំណើរការបញ្ចេញកម្ចី ● ផ្តល់អនុសាសន៍អំពីប្រភេទកម្ចី និងជម្រើសឥណទាន រួមទាំងលក្ខខណ្ឌសេវាកម្មរបស់ធនាគារ ● វិភាគទ្រព្យសម្បត្តិ ស្ថានភាពហិរញ្ញវត្ថុ និងប្រវត្តិឥណទាន ដើម្បីគាំទ្រការវាយតម្លៃកម្ចី ● ពិនិត្យ និងផ្ទៀងផ្ទាត់កិច្ចសន្យាកម្ចីឲ្យត្រឹមត្រូវ និងស្របតាមគោលនយោបាយ និងបទប្បញ្ញត្តិ ● កសាង និងរក្សាទំនាក់ទំនងល្អជាមួយអតិថិជនចាស់ និងអតិថិជនសក្តានុពល ● ត្រួតពិនិត្យ ធ្វើបច្ចុប្បន្នភាពឯកសារឥណទាន និងកម្ចី ដើម្បីធានាកាលវិភាគទូទាត់ត្រឹមត្រូវ
តួនាទីនេះទទួលបន្ទុកលើការផ្សព្វផ្សាយផលិតផល និងសេវាធនាគារ កសាងទំនាក់ទំនងល្អជាមួយអតិថិជន និងគាំទ្រដំណើរការស្នើសុំកម្ចីឲ្យមានប្រសិទ្ធភាព នៅតំបន់គោលដៅ និងតំបន់ឆ្ងាយ។ ● ផ្សព្វផ្សាយផលិតផល និងសេវាកម្មរបស់ធនាគារដល់អតិថិជននៅតំបន់គោលដៅ និងតំបន់ឆ្ងាយ ● ជួបពិភាក្សា និងជួយអតិថិជនក្នុងការទទួលព័ត៌មាន ការស្នើកម្ចី និងដំណើរការបញ្ចេញកម្ចី ● ផ្តល់អនុសាសន៍អំពីប្រភេទកម្ចី និងជម្រើសឥណទាន រួមទាំងលក្ខខណ្ឌសេវាកម្មរបស់ធនាគារ ● វិភាគទ្រព្យសម្បត្តិ ស្ថានភាពហិរញ្ញវត្ថុ និងប្រវត្តិឥណទាន ដើម្បីគាំទ្រការវាយតម្លៃកម្ចី ● ពិនិត្យ និងផ្ទៀងផ្ទាត់កិច្ចសន្យាកម្ចីឲ្យត្រឹមត្រូវ និងស្របតាមគោលនយោបាយ និងបទប្បញ្ញត្តិ ● កសាង និងរក្សាទំនាក់ទំនងល្អជាមួយអតិថិជនចាស់ និងអតិថិជនសក្តានុពល ● ត្រួតពិនិត្យ ធ្វើបច្ចុប្បន្នភាពឯកសារឥណទាន និងកម្ចី ដើម្បីធានាកាលវិភាគទូទាត់ត្រឹមត្រូវ
តួនាទីនេះទទួលបន្ទុកលើការផ្សព្វផ្សាយផលិតផល និងសេវាធនាគារ កសាងទំនាក់ទំនងល្អជាមួយអតិថិជន និងគាំទ្រដំណើរការស្នើសុំកម្ចីឲ្យមានប្រសិទ្ធភាព នៅតំបន់គោលដៅ និងតំបន់ឆ្ងាយ។ ● ផ្សព្វផ្សាយផលិតផល និងសេវាកម្មរបស់ធនាគារដល់អតិថិជននៅតំបន់គោលដៅ និងតំបន់ឆ្ងាយ ● ជួបពិភាក្សា និងជួយអតិថិជនក្នុងការទទួលព័ត៌មាន ការស្នើកម្ចី និងដំណើរការបញ្ចេញកម្ចី ● ផ្តល់អនុសាសន៍អំពីប្រភេទកម្ចី និងជម្រើសឥណទាន រួមទាំងលក្ខខណ្ឌសេវាកម្មរបស់ធនាគារ ● វិភាគទ្រព្យសម្បត្តិ ស្ថានភាពហិរញ្ញវត្ថុ និងប្រវត្តិឥណទាន ដើម្បីគាំទ្រការវាយតម្លៃកម្ចី ● ពិនិត្យ និងផ្ទៀងផ្ទាត់កិច្ចសន្យាកម្ចីឲ្យត្រឹមត្រូវ និងស្របតាមគោលនយោបាយ និងបទប្បញ្ញត្តិ ● កសាង និងរក្សាទំនាក់ទំនងល្អជាមួយអតិថិជនចាស់ និងអតិថិជនសក្តានុពល ● ត្រួតពិនិត្យ ធ្វើបច្ចុប្បន្នភាពឯកសារឥណទាន និងកម្ចី ដើម្បីធានាកាលវិភាគទូទាត់ត្រឹមត្រូវ
តួនាទីនេះទទួលបន្ទុកលើការផ្សព្វផ្សាយផលិតផល និងសេវាធនាគារ កសាងទំនាក់ទំនងល្អជាមួយអតិថិជន និងគាំទ្រដំណើរការស្នើសុំកម្ចីឲ្យមានប្រសិទ្ធភាព នៅតំបន់គោលដៅ និងតំបន់ឆ្ងាយ។ ● ផ្សព្វផ្សាយផលិតផល និងសេវាកម្មរបស់ធនាគារដល់អតិថិជននៅតំបន់គោលដៅ និងតំបន់ឆ្ងាយ ● ជួបពិភាក្សា និងជួយអតិថិជនក្នុងការទទួលព័ត៌មាន ការស្នើកម្ចី និងដំណើរការបញ្ចេញកម្ចី ● ផ្តល់អនុសាសន៍អំពីប្រភេទកម្ចី និងជម្រើសឥណទាន រួមទាំងលក្ខខណ្ឌសេវាកម្មរបស់ធនាគារ ● វិភាគទ្រព្យសម្បត្តិ ស្ថានភាពហិរញ្ញវត្ថុ និងប្រវត្តិឥណទាន ដើម្បីគាំទ្រការវាយតម្លៃកម្ចី ● ពិនិត្យ និងផ្ទៀងផ្ទាត់កិច្ចសន្យាកម្ចីឲ្យត្រឹមត្រូវ និងស្របតាមគោលនយោបាយ និងបទប្បញ្ញត្តិ ● កសាង និងរក្សាទំនាក់ទំនងល្អជាមួយអតិថិជនចាស់ និងអតិថិជនសក្តានុពល ● ត្រួតពិនិត្យ ធ្វើបច្ចុប្បន្នភាពឯកសារឥណទាន និងកម្ចី ដើម្បីធានាកាលវិភាគទូទាត់ត្រឹមត្រូវ
Phnom Penh
Thông tin Cá nhân
• Define and implement DevOps best practices to enhance development and operational workflows.Work closely with development, security, and IT teams to streamline software delivery and operations. • Manage Kubernates, API Management, Dockers and other standalone servers. • Establish monitoring, logging, and alerting solutions to ensure system health and availability. • Lead incident response and root cause analysis to resolve system issues effectively. • Define SLA and SLO metrics to measure performance and reliability. • Manage identity and access management (IAM), vulnerability assessments, and risk mitigation.
Phnom Penh
Thông tin Cá nhân
• Analyze business requirement for new products development in core banking. • Provide system functional support on Teller function, CASA, TD, Loan modules, and new branches setup to branches and back-office users escalate as well as escalate issue or request from junior support member • Raise and follow up issue/request in My Oracle Support (MOS) for any cases the issue or request cannot be supported by local application support team • Produce tech support performance report including SLA. Improve response time and SLA breach • Test the bug fixes or enhancement provided by Oracle support, identify, and mitigate if any impact to production. • Prepare/review system guideline and SIT/UAT sign off document. Ensure proper guidelines are created, reference documents are properly kept and retrieve. • Conduct walkthrough on system support guidelines to team members. Ensure a good understanding of system functionality for each member. • Review and ensure collect information input into review reports such as active/close user review, admin activities review, and other tasks mentioned in department’s frequent task list for in-scope system • Prepare/update user access matrix for in-scope systems including periodical access matrix review • Ensure access provision is aligned with user access management SOP • Review/Prepare and collect relevant supporting documents based on audit, risk, and compliance requirements. • Be able to perform EoC on urgent case or whenever required • Product unit performance reports such as weekly, monthly, quarterly. • Produce tech support performance report including SLA. Improve response time and SLA breach • Good understanding of installation, testing, operation, troubleshooting, and maintenance of Core Banking system • Develop new ideas, processes, and products that have the potential to drive meaningful change. Have experience implementing and managing projects related to new ideas and processes • Participates in the 24/7 on-call for any incident or abnormal in systems • Perform other tasks assigned by management.
Phnom Penh
Thông tin Cá nhân
• Coordinate with cross-discipline team members to ensure that all parties are on track with project requirements, deadlines, and schedules • Develop detail project plan to track progress and report to management as needed • Measure project performance using appropriate systems, tools, and techniques • Ensure that all projects are delivered on-time, within scope and within budget • Establish, maintain, and manage necessary project management documentation such as Project Charter and Project Implementation Plan • Record and report promptly on all project risks and issues, monitor and manage them to ensure the risks are mitigated and issues are resolved by assigned person-in-charge (PIC) within the set deadlines • Collaborate and liaise with all stakeholders from various divisions/departments/units across the bank and external parties • Facilitate and co-ordinate project team and status meeting and the information following up with timely minutes of meeting and action items are completed by the person-in-charge (PIC) within the set deadlines • Create clear accountability, measurements, and management structures to ensure that all undertaken programs and projects have identified target • Facilitate and coordinate with relevant stakeholders, vendors, Business Analysts to ensure all necessary documentations and reports for system and user testing • Prepare and ensure all necessary sign-off documentations for the relevant completed milestones or delivery stages/phases during the project implementation as well as completing project closure documentation
Phnom Penh
Thông tin Cá nhân
• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules • Develop a detailed project plan to track progress and • Measure project performance using appropriate systems, tools, and techniques • Ensure that all projects are delivered on time, within the scope, and within budget • Establish and manage relationships with third parties/vendors and stakeholders • Establish, maintain and manage the necessary project management documentation such as Project Charter and Project Implementation Plan, where detailed work breakdown structure with corresponding start-end dates and task-major milestones for key deliverables and activities are sufficiently listed and communicated to project team members and the necessary stakeholders. • Record and report promptly on all project risks and issues; monitor and manage them to ensure they are mitigated and problems are resolved by the assigned person-in-charge (PIC) within the set deadlines. • Collaborate, coordinate and liaise with all stakeholders from various divisions/departments/units across the Bank and external parties ex. Vendors, local authorities, and regulatory bodies during the project management lifecycle, such as project planning, development, implementation, and deployment phases. • Facilitate and coordinate project team and status/progress meeting and the information flow/exchange, following up with timely meeting minutes and action items completed by the person-in-charge (PIC) within the set deadlines. • Create clear accountability, measurements, and management structures to ensure that all undertaken programs and projects have identified targets that are clear, relevant, and simple to measure. • Adopting and applying project management methodology in line with the User Design Thinking, Scrum, and Agile practices for managed projects to ensure rapid delivery of Minimum Viable Product and iterative deliveries. • Facilitate and coordinate with relevant stakeholders, vendors, and Business Analysts to ensure all necessary documentation and reports for system and user testing (ex: SIT, UAT, etc.) and use cases/scenarios are prepared and performed within the set deadlines and passed within the expected quality. • Prepare and ensure all necessary sign-off documentation for the relevant milestones or delivery stages/phases during the project implementation and completion of project closure documentation.
Phnom Penh
Thông tin Cá nhân
• Administrate on the current switching systems as well as the integrated systems, Cambodia Shared Switch (CSS) … etc. • Setup, maintenance any required system environments SIT, UAT, PRE-PROD, etc. • Ensure the system is updated as per the changes released by the card schemes. • Ensure the backup environment (DR) and the production environment (DC) having the same configuration, settings, parameterizing and real-time synchronization. • Assist in switching over exercise between DC and DR at least twice a year. • Maintain and keep the Edit Package system as well as Visa Testing System (VTS) up-to-date and usable. • Ensure the acquiring BIN table is up to date as per released by the card scheme companies like Visa, MasterCard, Union Pay, JCB … etc. • Administrate on Card Management System (CMS) and ensure the users and roles are well managed and performed user access review in every three months. • Ensure credit card statements are generated and sent to the card holders on time (Every 20th of each month) • Manage system logs and keep in a safe location for internal/external purpose. • Asist in new card scheme projects implementation (MasterCard, Union Pay, JCB … etc.) and any other third-party integration projects. • Initiate new technology functionalities on top of the current existing functionalities on the ATM machines and POS terminals to ensure that Sathapana bank is a leading technology bank. • Provide second-level supports to the call center or the business team. • Performs troubleshooting as required. As such, leads problem-solving efforts by involving outside vendors and other support users. • Ensure PCI compliance as well as internal and external audit.