Phnom Penh
Thông tin Cá nhân
Translate approved business requirements and customer journeys into UAT scope, test scenarios, acceptance criteria and delivery plans. Maintain the UAT calendar and prioritize testing based on launch timing, customer impact, revenue exposure and operational risk. Lead end-to-end business testing and ensure test evidence and results are complete and traceable to requirements. Classify defects, coordinate retesting and escalate critical issues affecting customers, revenue, compliance or operations. Provide evidence-based readiness recommendations for release approval, conditional approval or postponement. Validate operational readiness, including SOPs, access, communications, training materials, reporting and post-launch support. Allocate work, coach team members and report clearly on test progress, risks, dependencies and release readiness. Analyze escaped defects and recurring testing gaps and implement improvements for future releases.
Administration, configuration, management and maintenance of Windows domain, DNS, DHCP, Web, Proxy, FTP, file-, printer-, mail- and other Windows and Linux-based servers; Contact center system management. Dealing with virtualized environment (VMware, FusionSphere, OracleVM); Enable anti-virus and spam protection; Versatile Microsoft 365 Admin portal support; Support running of storage area network (SAN); Periodical backup and timely restoration of server systems; Monitoring and managing server performance (processor, memory, drives etc); Monitoring of active directory, group policies, Contact Center, virtual environment etc; Submission of broken system hardware units to suppliers, coordination with service partners; Daily support of Smart users via Service Desk in relevant area; Daily tracking of RRD graphs for servers load, checking hardware alarms and applying preventive measures to mitigate possible problems; Maintain diagrams for the entrusted systems; Preparing regular reports on systems backup, uptime etc; Proposing ideas towards unification, simplification, modernization and automation of the systems; Other relevant tasks assigned by Head of Enterprise Applications, CIO and CEO.
Work alongside senior architects in designing end-to-end and standard solution architectures for telecommunications and ICT, digital, and enterprise initiatives. Within the agreed standard architecture, design technology solutions that help the business meet its objectives by coordinating with internal and external stakeholders to produce requirements and design documents that accurately reflect business needs. Produce and maintain solution design documents, high-level and low-level architecture diagrams, integration flows, and technical specifications. Evaluate technology options, perform feasibility studies, support proof-of-concept (PoC), and recommend suitable platforms, tools, and design patterns. Ensure proposed solutions align with enterprise architecture principles, compliance and cybersecurity policies, and data governance standards. Collaborate with internal developers, vendors, and external partners throughout the system or product developments to safeguard architectural integrity. This includes participating in design reviews, implementation planning, refinement sessions, and other cross-functional working sessions. Stay up-to-date on emerging technologies and solution design to drive innovation relevant to 5G, Cloud Native, Data, AI, ICT, and other digital services.
Shipment and delivery coordination Coordinate shipment handling, distribution follow-up, and delivery arrangements with suppliers, freight forwarders, customs brokers, transport providers, warehouse teams, and internal stakeholders. Monitor shipment progress, delivery timelines, and logistics issues to ensure timely escalation and resolution. Regulatory and customs compliance Support the Senior Logistics Specialist to prepare, submit related tasks to CDC and TRC applications, permits, approvals, and supporting documentation. Support and coordinate customs clearance activities and ensure import/export documentation complies with applicable requirements. Documentation and reporting Maintain accurate records of permits, approvals, customs documents, shipment files, and logistics reports. Prepare operational updates, status reports, and assigned analysis to support decision-making by the Logistics Manager. Stakeholder coordination and issue resolution Act as a coordination point between internal teams, government agencies, suppliers, brokers, and logistics service providers. Support timely resolution of shipment, documentation, and compliance issues that could affect delivery or business continuity.
1. UAM / PAM & Access Governance Administer and support UAM/PAM processes, ensuring least-privilege, segregation of duties and approved access controls. Review and manage user, privileged, administrative and service accounts throughout their lifecycle. Monitor privileged access and identify unauthorized or anomalous activities. Generate, coordinate and submit periodic User Access Reviews (UAR) for management and audit sign-off. Ensure timely access provisioning, modification and revocation, including role changes and employee departures. Maintain access approvals, review evidence and audit-ready documentation; escalate exceptions and overdue actions. 2. Graylog Administration & Log Management Administer, maintain and optimize the Graylog centralized log management platform , including availability, performance, capacity, storage and retention. Manage log sources, inputs, collectors, streams, pipelines, extractors, parsing rules, dashboards and alerts. Configure and maintain log parsing, normalization and real-time security alerting/use cases. Troubleshoot log ingestion, parsing, indexing and connectivity issues. Ensure critical infrastructure, network, security, application, cloud and database logs are collected and retained according to security requirements. 3. System Onboarding & Security Monitoring Manage onboarding of servers, network devices, security platforms, applications, databases and cloud systems into Graylog. Coordinate with system owners to define logging requirements, forwarding methods, retention and security events. Validate log connectivity, data quality and monitoring coverage after onboarding. Maintain an accurate log-source/system inventory and identify gaps against the security monitoring baseline. Perform day-to-day security monitoring, alert triage and analysis across infrastructure, network, cloud and applications. Identify suspicious or abnormal activities, assess risk and escalate potential security incidents in accordance with incident response procedures. Support investigation, containment, remediation and post-incident activities. 4. Security Incident, Problem & Change Management Manage security monitoring and logging incidents in accordance with ITIL-aligned Incident Management processes. Support investigation, root-cause analysis and Problem Management for recurring security or logging issues. Ensure changes to Graylog, monitoring rules, integrations and security configurations follow approved Change Management procedures. Maintain accurate incident records, SOPs, knowledge articles, system diagrams and operational documentation. Participate in security drills, incident simulations and operational readiness activities. 5. Security Compliance, Audit & Risk Support internal and external audits covering cybersecurity, UAM/PAM, logging, monitoring and infrastructure security. Prepare and provide audit evidence, access records, logs, configurations, reports and other supporting documentation. Track security audit findings, remediation actions and outstanding control gaps through closure. Ensure security operations align with ISO/IEC 27001, NIST, internal security policies and applicable regulatory requirements . Support continuous improvement of security controls, procedures and monitoring capabilities. 6. Stakeholder & Technical Collaboration Work closely with Cybersecurity, Network, Infrastructure, Cloud, Database, Application, DevOps, HR, Risk, Compliance and Audit teams. Coordinate with system owners to resolve logging, access control and security monitoring gaps. Provide security monitoring and logging requirements for new systems, projects, migrations and technology implementations. Support security assessments, vulnerability remediation and infrastructure security-hardening activities where required. Liaise with technology vendors and external security service providers as required. 7. Reporting & Management Information Prepare regular SOC, security monitoring, UAM/PAM and compliance reports . Report security alerts, incidents, log-source availability, onboarding status, access review completion, monitoring gaps and outstanding risks. Maintain dashboards and KPIs providing management visibility of security performance and security posture. Provide inputs for management, risk committee, audit and cybersecurity governance reporting.
To manage day-to-day activity of network operation region South-West. To implement planned work and preventive maintenance to ensure it is finished in a defined time. To check, monitor, and analyze the performance of the availability of the network and power system. To perform corrective actions on the radio station, transmission, and power system alarms. To support the installation and commissioning of the radio station, transmission, and power system. To collaborate with contractors, local authorities, local MPTC, & vendors. To control spare parts, update the report of spare part of transmission, wireless, and power system. To support the installation of FTTH devices and corrective maintenance.
លក់សេវាកម្មអ៊ីនធឺណិតតាមផ្ទះដល់អតិថិជនគោលដៅ បង្កើនទំនាក់ទំនងជាមួយអតិថិជនគោលដៅ និងស្វែងរកអតិថិជនថ្មី ប្រមូលមតិកែលម្អលើទីផ្សារនិងរាយការណ៍ទៅអ្នកគ្រប់គ្រង ផ្សព្វផ្សាយសេវាកម្មអ៊ីនធឺណិត Smart@Home ដល់អតិថិជនជារៀងរាល់ថ្ងៃ ដោះស្រាយបញ្ហាជូនអតិថិជន និងផ្ដល់ព័ត៌មានផ្សេងៗនាពេលចាំបាច់
លក់សេវាកម្មអ៊ីនធឺណិតតាមផ្ទះដល់អតិថិជនគោលដៅ បង្កើនទំនាក់ទំនងជាមួយអតិថិជនគោលដៅ និងស្វែងរកអតិថិជនថ្មី ប្រមូលមតិកែលម្អលើទីផ្សារនិងរាយការណ៍ទៅអ្នកគ្រប់គ្រង ផ្សព្វផ្សាយសេវាកម្មអ៊ីនធឺណិត Smart@Home ដល់អតិថិជនជារៀងរាល់ថ្ងៃ ដោះស្រាយបញ្ហាជូនអតិថិជន និងផ្ដល់ព័ត៌មានផ្សេងៗនាពេលចាំបាច់
លក់សេវាកម្មអ៊ីនធឺណិតតាមផ្ទះដល់អតិថិជនគោលដៅ បង្កើនទំនាក់ទំនងជាមួយអតិថិជនគោលដៅ និងស្វែងរកអតិថិជនថ្មី ប្រមូលមតិកែលម្អលើទីផ្សារនិងរាយការណ៍ទៅអ្នកគ្រប់គ្រង ផ្សព្វផ្សាយសេវាកម្មអ៊ីនធឺណិត Smart@Home ដល់អតិថិជនជារៀងរាល់ថ្ងៃ ដោះស្រាយបញ្ហាជូនអតិថិជន និងផ្ដល់ព័ត៌មានផ្សេងៗនាពេលចាំបាច់