Phnom Penh
Thông tin Cá nhân
Customer Relationship Management: Build and maintain strong, long-term relationships with existing payroll clients. Regularly engage with clients to identify opportunities for cross-selling other bank products and services, such as loans, credit cards, and investment products. Serve as the primary point of contact for clients' payroll needs, ensuring all inquiries are addressed promptly and effectively. Conduct regular meetings with key accounts to assess their satisfaction with services and identify areas for improvement. Business Development: Focus on acquiring new payroll clients and growing the bank’s payroll portfolio. Target new business from both existing clients and potential clients, ensuring that each payroll account meets business objectives. Promote and sell the bank’s payroll services and solutions, highlighting key benefits such as efficiency, security, and compliance. Cross-Selling Bank Products/Services: Identify opportunities to cross-sell the bank's full suite of products, including savings accounts, investment opportunities, credit facilities, insurance, and business loans. Educate clients on the benefits of using the bank for their broader financial needs, aligning solutions to their specific requirements. Market Insights and Strategy: Keep abreast of industry trends, competitor offerings, and regulatory changes in the payroll and banking sectors. Provide feedback to the bank’s product and strategy teams to help shape future payroll service offerings based on client needs and market demands Reporting and Performance Monitoring: Monitor and evaluate the performance of the payroll business against set targets. Prepare and present regular reports on key metrics, such as the number of new accounts, growth in deposits, customer satisfaction, and cross-sell success Team Leadership and Collaboration: Collaborate with cross-functional teams to ensure the successful delivery of payroll services and customer satisfaction. Provide guidance and support to junior staff or payroll specialists within the business unit, fostering teamwork and a culture of excellence.
Phnom Penh
Thông tin Cá nhân
Work on best-practice advanced modelling techniques (e.g., graphical models, Bayesian inference, NLP, Computer Vision, neural networks, SVM, Random Forest etc.) Work on deep learning projects for Voice Recognition, Face Recognition Develop / Use LLM and NLP algorithms to support and enhance Chatbot, do Sentiment analysis, Summarization of Chat conversation, etc.
Phnom Penh
Thông tin Cá nhân
Lead and manage the Treasury Application Support team, ensuring clear roles, segregation of duties, and compliance with internal policies and NBC regulatory requirements, when applicable. Ensure availability, stability, and controlled operation of treasury applications supporting trading, liquidity management, funding, and securities activities. Act as the primary escalation point for treasury-related incidents and problems; ensure timely resolution, root-cause analysis, and proper reporting to Technology, Risk, and Treasury management. Maintain complete and auditable incident, problem, and change records in Jira and Confluence in line with internal policies of the bank. Ensure strict adherence to change management, release control, and access management procedures, including privileged access control and approval workflows. Participate in backlog grooming and prioritization for treasury application changes, ensuring changes are risk-assessed, tested, approved, and documented prior to production deployment. Coordinate and oversee testing activities, including UAT and regression testing, ensuring evidence is properly documented for audit and regulatory review. Work closely with Treasury, Risk, Compliance, and Internal Audit to support regulatory examinations, audits, and control assessments. Ensure business continuity and operational resilience for treasury applications, including incident response procedures, fallback processes, and participation in BCP/DR testing. Establish and maintain a structured knowledge base with documented procedures, known issues, and resolutions to support consistency and operational risk reduction.
Phnom Penh
Thông tin Cá nhân
Lead the technical design, architecture, and development of Treasury technology platforms supporting trading, liquidity management, securities, and funding operations. Define and maintain the technical roadmap for treasury systems, ensuring scalability, security, and integration with the Bank’s core banking system and other enterprise platforms. Collaborate with Treasury business teams to translate business requirements into technical specifications and system solutions. Oversee development, configuration, and technical implementation of treasury systems, including vendor platforms and internally developed solutions. Ensure system integrations across Core Banking, Treasury systems, payment platforms, and data warehouses operate efficiently and securely. Establish strong technical governance frameworks, including development standards, coding practices, and system documentation. Work closely with Information Security, Risk, and Compliance teams to ensure treasury platforms comply with NBC regulations, internal IT policies, and security standards. Lead vendor management activities related to treasury systems, including implementation projects, upgrades, and technical support. Provide technical leadership in major treasury system initiatives including new product launches, system enhancements, and platform modernization. Support disaster recovery planning, system resilience design, and infrastructure optimization for treasury technology platforms.
Phnom Penh
Thông tin Cá nhân
Act as the primary business representative for treasury systems and technology initiatives. Define and maintain the product roadmap for treasury technology platforms. Gather, analyze, and document business requirements from Treasury teams including front, middle, and back-office users. Translate treasury business needs into functional specifications and user stories for development teams. Prioritize product backlog items based on business value, operational risk, and regulatory requirements. Work closely with Technology teams to ensure system features are delivered according to business expectations. Participate in system testing activities including UAT validation and functional verification. Monitor system performance and identify opportunities for process improvement and automation. Ensure treasury systems support regulatory requirements, reporting obligations, and operational controls. Provide ongoing support and guidance to treasury users to ensure effective utilization of treasury platforms.
Phnom Penh
Thông tin Cá nhân
Develop and execute structured test plans and test cases to validate system functionality, performance, and reliability. Perform manual and automated testing including functional testing, regression testing, integration testing, and user acceptance testing (UAT). Identify, document, and track defects using bug tracking tools, ensuring proper classification, prioritization, and follow-up until resolution. Work closely with developers and product teams to analyze issues, validate fixes, and ensure defects are resolved effectively. Participate in system release cycles by testing new features, enhancements, and system updates before deployment to production. Collaborate with product managers and business users to understand system requirements and translate them into effective testing scenarios. Ensure complete and auditable documentation of testing activities, including test cases, test results, and defect reports. Support continuous improvement of testing frameworks and processes, including the development of automated testing solutions where applicable. Stay up-to-date with emerging testing tools, technologies, and industry best practices. Contribute to overall product quality by promoting strong testing discipline and quality assurance practices across the development lifecycle.
Phnom Penh
Thông tin Cá nhân
Lead and manage the UI/UX design strategy for Treasury platforms supporting trading, liquidity management, securities, and treasury reporting activities. Design and optimize user journeys and workflows for treasury users, including front-office traders, middle-office risk teams, and back-office operations. Work closely with Treasury Product Owners and Technology teams to translate business requirements into effective user interface and user experience solutions. Develop and maintain design standards, UI guidelines, and design systems to ensure consistency across treasury applications. Conduct user research, usability testing, and feedback sessions with treasury users to continuously improve platform usability and operational efficiency. Oversee the creation of wireframes, prototypes, and design mockups for treasury system enhancements and new digital initiatives. Ensure treasury platforms provide efficient data visualization and dashboards for trading activities, liquidity monitoring, and financial reporting. Collaborate with Technology teams to ensure UI/UX designs are implemented accurately and aligned with system architecture. Support treasury system projects including new platform implementations, system upgrades, and digital transformation initiatives. Promote best practices in human-centered design, accessibility, and performance optimization for financial systems.
Phnom Penh
Thông tin Cá nhân
The Commercial Supervisor – is responsible for supporting and executing commercial activities across the assigned categories (Non Food / Private Label & Import/ HABA). This role focuses on day-to-day category operations such as assortment execution, pricing and promotions, supplier coordination, inventory control, and performance reporting. The Commercial Supervisor works closely with internal teams and suppliers to ensure product availability, competitive pricing, and effective in-store execution to drive sales and margin performance. Key Responsibilities: Commercial & Category Execution Support the implementation of commercial strategies across assigned product categories. Execute assortment, pricing, promotional plans, and product lifecycle changes as directed by commercial leadership. Monitor category performance including sales, margins, stock levels, and slow-moving items. Supplier Coordination & Support Coordinate with suppliers on ordering, pricing updates, promotions, rebates, and product availability. Assist in contract administration and support basic negotiations under supervision. Follow up on supplier performance, delivery schedules, and issue resolution. Inventory & Supply Chain Coordination Work closely with supply chain and procurement teams to ensure optimal stock levels and on-time replenishment. Monitor inventory aging, out-of-stock risks, and excess stock to support inventory optimization. Support stock forecasts, promotions planning, and seasonal demand adjustments. Promotions & Merchandising Coordinate with marketing and store operations to ensure correct execution of promotional activities. Ensure pricing accuracy, POS materials, and in-store merchandising standards are implemented correctly. Support new product launches and category resets in stores. Reporting & Analysis Prepare regular reports on category sales, margin, inventory, and supplier performance. Analyze sales trends and basic market data to identify improvement opportunities. Provide insights and operational feedback to the Commercial Manager. Team Supervision & Collaboration Supervise junior commercial staff or category assistants, if assigned. Support daily task planning, performance follow-up, and on-the-job coaching. Collaborate with cross-functional teams including marketing, supply chain, finance, and store operations. Compliance & Governance Ensure adherence to company policies, pricing governance, and regulatory requirements, including labeling and trade compliance where applicable. Support audit and internal control processes related to commercial activities.
Phnom Penh
Thông tin Cá nhân
Sales Strategy & Planning Develop and implement annual sales plans, targets, and budgets for fertilizer products. Analyze market trends, competitor activities, and customer needs to identify business opportunities. Establish pricing strategies aligned with business objectives and market conditions. Sales Operations Management Oversee daily sales operations, distribution channel management, and regional sales performance. Ensure product availability and timely distribution across provinces/regions. Manage inventory forecasts and coordinate with supply chain and production teams. Team Leadership Lead, coach, and motivate the sales team, including Regional Sales Managers and Field Sales Officers. Set performance KPIs and conduct regular performance reviews. Provide sales training on product knowledge, market approach, and negotiation skills. Distributor & Customer Relationship Management Build and maintain strong relationships with distributors, dealers, wholesalers, agro-shops, and large farming groups. Lead expansion of new distribution networks and strengthen existing partnerships. Resolve key customer issues and support field sales in closing major deals. Market Development Identify opportunities for new product introductions or improvements based on farmer needs. Coordinate field demonstrations, farmer training, and promotional programs. Collaborate with the Marketing team to design campaigns that increase product visibility and demand. Reporting & Analysis Monitor sales performance, margins, and market share. Prepare monthly, quarterly, and annual reports for management. Use data-driven insights to adjust sales strategies.