Tiếng Việt
Client Service Manager
(Customer Service Manager )
Mức độ kinh nghiệm
Chức năng công việc
Ngành nghề
Trình độ học vấn tối thiểu
Loại công việc
Mô tả công việc
A Fantastic Opportunity for ...
• Own key client relationships and act as their main point of contact
• Resolve complaints and problems quickly, with solutions that actually hold up
• Build and refine client service processes and standards as we grow
• Lead, mentor, and coach a team of account executives
• Track client satisfaction and report results to leadership
• Onboard new clients and keep the team aligned on service standards
• Work closely with strategy, creative, and production to keep everyone on the same page
Mở Đi
Yêu cầu công việc
• Bachelor's degree in Business, Marketing, Communications, or a related field
• 3–5 years in client service or account management, ideally at an agency
• A track record of managing key accounts and keeping clients genuinely satisfied
• Experience leading or mentoring a team
• Strong communicator, well organized, and steady under pressure
• Familiar with CRM tools, reporting dashboards, and MS Office/Google Workspace
• A good read on marketing, events, and customer engagement tactics
Những gì chúng tôi có thể cung cấp
Phúc lợi
Làm nổi bật
Cơ hội nghề nghiệp
Nộp đơn công việc này
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