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Delivery Supervisor

(Delivery, Courier)

Wow Now
Boeng Keng Kang | Phnom Penh
  1 Bài đăng
Verified This job has been verified by the company as a real job vacancy. Hôm nay
Nhà tuyển dụng đang hoạt động11 giờ trước The recruiter at this company was last active reviewing applications.
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Delivery Supervisor

(Delivery, Courier)

Wow Now
Nhà tuyển dụng đang hoạt động11 giờ trước The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

Driver, Delivery, Motorbike

Ngành nghề

Internet Services

Trình độ học vấn tối thiểu

Professional Certificate

Loại công việc

Full Time

Mô tả công việc

A Great Opportunity for ...

  • Recruiting, training, and guiding delivery teams.
  • Assisting drivers with issues and ensuring successful deliveries.
  • Ensuring sufficient regional delivery capacity and responding to emergencies.
  • Monitoring the delivery process to identify bottlenecks and areas for improvement.
  • Implementing and testing new initiatives to improve delivery quality.
  • Developing and executing company payment structures.
  • Reviewing and updating standard operating procedures.
  • Develop the Rider team and cash deposit, delivery team leader.
  • Manages attendance for Rider in daily and makes sure Rider works enough each shift.
  • Retain and reduce resignation rate % in his team.
  • Handle onboarding and offboarding of riders and dispatchers.
  • Be responsible for Riders' quality of service and performance management - delivery times, success rates with customer satisfaction.
  • Ensuring consistent delivery standards and customer satisfaction.
  • Addressing quality issues and implementing solutions to improve customer experience.
  • Conducting audits and deep dives to identify areas for improvement.
  • Ensuring compliance with regulations and policies.
  • Handling emergencies and resolving issues promptly.
  • Dispatch/ assign orders to riders.
  • Highly communicative, manages Rider teams with a pleasant personality

Mở Đi

Male/Female

Yêu cầu công việc

  • Fresh graduate students and High School students are encouraged to apply.
  • Previous experience in Operations or CS is an advantage.
  • Strong communication and interpersonal skills-Basic math and computer skills.
  • Ability to handle issues accurately and responsibly, friendly, positive attitude, and professional appearance.
  • Ability to work flexible hours, including weekends and holidays.
  • Ability to stand for extended periods.
  • Good Command in English and Chinese.

Những gì chúng tôi có thể cung cấp

Phúc lợi

-Rewards for over performance

Làm nổi bật

- Join an experienced team

Cơ hội nghề nghiệp

- Learn new Skills on the job