Digital Support Officer (Night Shift)

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Digital Support Officer (Night Shift)

(IT Support)

KB PRASAC Bank

Chamkar Mon | Phnom Penh

4 Bài đăng

Nộp đơn ở đây

Hồ sơ công ty Công việc từ công ty này 39

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Digital Support Officer (Night Shift)

KB PRASAC Bank, Chamkar Mon | Phnom Penh

Nộp đơn ở đây

Digital Support Officer (Night Shift)

KB PRASAC Bank

Nộp đơn ở đây

Digital Support Officer (Night Shift)

(IT Support)

KB PRASAC Bank

Cambodia - Phnom Penh

Chamkar Mon | Phnom Penh

4 Bài đăng

Hôm nay

Nộp đơn ở đây

Mức độ kinh nghiệm

Entry Level

Chức năng công việc

IT Hardware, Software

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

A Big Opportunity for ...

Receive all issues by phone, e-mail, and related communication from the user.
Provide first line support for all related Digital Banking Department to user.
Record the information on all issues in to Helped Desk system.
Assign, communicate, and follow up on received issue to responsible staff.
Timely escalation of all unresolved issues to the relevant internal and external departments.
Response solution of issue to the user in a professional and timely manner.
Pro-active monitoring of devices to ensure it’s not impact business operation.
Provide support to IT and card operation service.
Great communicator, able to truly understand what the request or issue is and then seek the solution.
Perform other tasks assigned by the supervisor.

Mở Đi

Male/Female

Yêu cầu công việc

Bachelor’s degree in IT/MIS, Business Administration, or Accountancy.
A technical knowledge of IT comprehension is required.
Dealing with people and have worked in an IT Support role experience.
Able to work in a flexible time environment (night time and holiday).
Quick comprehension, hard work and responsibility.
Professional PC skills.
Measurement and control reliability.
Good spoken and written English.
Good integrity, positive attitude, helpful, high commitment, competence and motivation.