Build good relationship with dealer and existing customer Consult with customer about JMC’s products and keep all customer confidential information Support sales admin to check and scan disbursal document to make payment for dealer Monitor and feedback competitor activities in the market Find out the key challenges in the market and propose to line manager Ensure sales results are achieved with sales target
Check overdue list from collection system, relevant documents,… Prepare daily plan for visit to overdue customers to push payment Conduct visit overdue customer/current address/workplace and bussiness place Visit to relevant parties, witness and workplace to seek customer’s information or payment Re-confirm SMS fail with customers or relatives Negotiate patiently and carefully with difficult customers to efficiency Visit homeland, collect bad debt and solve problem with customers and relatives Updating the activity report (visiting) in collection system ontime Monitor daily, weekly and monthly target and actual result To facilitate collection activities, building relationship and good communication in team Provide the supporting to others Following the policy and internal rule of collection department consistently Other tasks will be assigned by Manager.
* Field Investigator Task: Customer visiting and investigation to analyze customer's business for loan approval, financial factors and source of repayment. Prepare credit investigation report to management. Make appointment with customer and the related person. Confirm and take the photo of house and business place of customer if needed. Communicate with the authority or neighbor for check and collect the customer's information and documents. Make sure data collection from field corrected and clear information. Complete daily investigation report. Report daily task (done, pending and problem by Team). Keep customer's information in confidential safe and security (CBC reported, Business, Income, Customer's personal document and working document). * Field Collector Task: Call to overdue customer, Workplace and Business Place, witness, relative friend, and parents. Visit overdue customer / Current Address/ Workplace and Business Place. Make plan call and visit customer to solve the late payment by customer. Take action and Legal action with customer who late payment with JMC. Reposes Asset and Collected bad debt. Homeland visited and collected bad debt and solve the problem with customer and relative. Update collection reported and both activities (Call and Visit) into JMC system and Excel file. Monitor daily, weekly, and monthly target and actual result. Strongly manage and control staff and lead and motivate team.
Maintain relationships with sales team by providing support, information, guidance and service improvements. Contribute to team effort by accomplishing related results as needed & in order to achieved with sales target. Work closely with team and all departments. Make good relationship with Dealer and provide good service to customer. Assist sales team to prepare internal documents (Application Form/ Loan Agreement, Disbursal Form, RC control and others). Keep all customers confidential information. Track number of disbursals in daily and update to management.
Field Investigator Task: Customer visiting and investigation to analyze customer's business for loan approval, financial factors and source of repayment. Prepare credit investigation report to management. Make appointment with customer and the related person. Confirm and take the photo of house and business place of customer if needed. Communicate with the authority or neighbor for check and collect the customer's information and documents. Make sure data collection from field corrected and clear information. Complete daily investigation report. Report daily task (done, pending and problem by team). Keep customer's information in confidential safe and security (CBC reported, Business, Income, Customer's personal document and working document). Field Collector Task: Call to overdue customer, Workplace and Business Place, witness, relative friend, and parents. Visit overdue customer / Current Address/ Workplace and Business Place. Make plan call and visit customer to solve the late payment by customer. Take action and Legal action with customer who late payment with JMC. Reposes Asset and Collected bad debt. Homeland visited and collected bad debt and solve the problem with customer and relative. Update collection reported and both activities (Call and Visit) into JMC system and Excel file. Monitor daily, weekly, and monthly target and actual result. Strongly manage and control staff and lead and motivate team. Ensure policy and guideline are complied. Other tasks assigned by manager.
Network & Security Architecture concept and implantation Own the design and lifecycle of the two‑tier firewall architecture (Palo Alto at the edge and FortiGate at internal/DMZ tier ), including HA pairs, policy segmentation, and east–west traffic control. Implement and optimize zone‑based segmentation, micro‑segmentation, and zero‑trust principles across datacenter, campus, and branch networks. Routing, Switching & Performance Design and operate BGP/OSPF between sites, ISPs, and MPLS/SD‑WAN (if applicable). Manage L2/L3 infrastructure (Cisco/Aruba/Juniper/etc.): VLANs, VTP, LACP, Spanning‑Tree, HSRP/VRRP, QoS, and Multicast if used. Firewall & Threat Prevention (Palo Alto + FortiGate) Own policy frameworks for App‑ID, User‑ID, SSL/TLS decryption (where appropriate), URL filtering, IPS/IDS, WildFire, DNS security, Anti‑Malware, and Geo‑IP. Regularly review rules for recertification, cleanup shadowed/unused rules, and enforce least‑privilege. VPN & Third ‑ Party Connectivity Lead all site‑to‑site IPsec VPNs for branches and partners: key exchange (IKEv2), crypto profiles, PFS, lifetimes, tunnel monitoring, link redundancy, and failover. Establish third‑party connectivity standards (onboarding checklist, routing policy, NAT strategy, scoped firewall policies, identity/control, logging & SLAs). 5) Monitoring, Logging & Incident Response Build and tune proactive monitoring/alerting (e.g., FortiAnalyzer, Panorama, Syslog/SIEM, NetFlow/IPFIX, SNMP, PRTG/SolarWinds/Zabbix). Compliance, Risk & Change Management Conduct periodic risk assessments, vulnerability remediation (with SOC/Blue Team), and policy attestation. Business Continuity & DR Architect HA/failover for firewalls, VPN site to site , core switches, and WAN edge; test DR and site failover. Maintain backup/restore procedures, configuration version control, and offline vaulting for device configs and licenses. Leadership & Vendor Management
Server Administration (Windows & Linux): Install, configure, and maintain Windows Server and Linux systems, including Active Directory, DNS, DHCP, File, and Web Services. Manage user accounts, permissions, and access control to ensure a secure and stable environment. Perform regular system patching, updates, and hardening to maintain compliance and minimize vulnerabilities. System Monitoring & Optimization: Monitor server performance, uptime, and resource utilization using tools such as, Zabbix, or Nagios. Analyze system logs, troubleshoot performance issues, and apply optimization techniques to enhance efficiency. Plan and execute system upgrades, migrations, and capacity expansion to support organizational growth. Virtualization & Storage Management: Deploy and manage virtualization platforms such as VMware, Hyper-V, or KVM. Configure and maintain storage systems, ensuring redundancy, scalability, and optimal performance. Implement backup and disaster recovery solutions to protect critical data and ensure business continuity. Security & Compliance: Apply system hardening standards and manage security configurations to reduce risks. Respond to and resolve vulnerability assessments (VA) from the Group Security Consultant. Participate in security investigations and maintain proper documentation of remediation actions. Automation & Scripting: Develop and maintain automation scripts using PowerShell, Bash, or Python to streamline administrative tasks. Implement scheduled jobs and scripts to monitor services, automate patching, and enforce system policies. System Maintenance & Support: Provide technical support for server-related incidents and system maintenance activities. Manage system documentation, standard operating procedures (SOPs), and change records. Handle IT asset management, hardware lifecycle, and equipment movement as per policy.