The Administrative Assistant to support head office operations and handle building environment maintenance tasks. The ideal candidate will ensure smooth general administrative functions while maintaining a safe, functional office environment. This role requires strong organisational skills, bilingual proficiency, and a hands-on approach to multitasking in a dynamic business setting. This entry level role will provide a pathway into a range of career pathways within the company. Key Responsibilities - Provide comprehensive administrative support, including scheduling conference room meetings, managing personal files, filing documents, printing and preparing accounts payable reports. - Perform routine head office building maintenance list checks, recording items such as cleaning coordination, inventory of supplies, organisation of the common areas and preparing meeting rooms. - Manage office supplies procurement, equipment upkeep, and ensure compliance with basic safety and environmental standards and policies. - Business reception duties including handling incoming general calls, inquiry emails, and head office visitors professionally, maintaining confidentiality. - Assist with data entry, record-keeping, and deadline-driven tasks using Microsoft Office and other basic software. - Support team events, travel arrangements, and ad-hoc projects as needed. - Ensure all kitchen and coffee utilities are cleaned. All supplies are topped up. - Receive deliveries to Head Office.
The Sales Executive – Business Setup plays a key role in driving revenue growth for the Business Registration service line. This position is responsible for managing high-value clients, conducting professional consultations, closing complex deals, and supporting junior sales consultants. The role requires strong sales capability, deep understanding of business setup processes in Cambodia, and the ability to communicate confidently with international clients. Chinese-speaking ability is a strong advantage due to frequent engagement with Chinese-speaking investors and companies. 3. Key Responsibilities 3.1. Sales & Business Development • Generate and convert qualified leads into confirmed business setup engagements. • Conduct in-depth consultations with local and international clients regarding company registration, licenses, and compliance requirements. • Prepare professional quotations, proposals, and service explanations tailored to client needs. • Negotiate pricing and close deals in line with company policies and targets. • Achieve and exceed monthly and quarterly sales targets. 3.2. Client Consultation & Relationship Management • Act as a trusted advisor to clients throughout the pre-engagement phase. • Clearly explain legal structures, registration options, timelines, and costs. • Manage a portfolio of key and strategic clients, ensuring high satisfaction and repeat business. • Coordinate with Operations, Accounting, Tax, and HR teams to ensure smooth service handover after deal closure. 3.3. Sales Process & Reporting • Maintain accurate client records, pipelines, and sales reports in the CRM system. • Track lead sources, conversion rates, and deal status. • Submit regular sales performance reports to management. • Ensure compliance with internal sales procedures and approval processes. 3.4. Team Support & Mentoring • Support and mentor Junior Sales Consultants in sales techniques, client handling, and product knowledge. • Share best practices and contribute to improving sales scripts, consultation materials, and pricing strategies. • Assist the Head of Business Setup in sales planning and forecasting. 3.5. Market & Product Knowledge • Stay updated on Cambodian business laws, registration procedures, and regulatory changes. • Monitor market trends, competitor offerings, and client needs. • Provide feedback to management on service improvement opportunities.
The IT Officer is responsible for providing day-to-day technical support, system administration, and user training to ensure smooth operation of the company’s IT infrastructure and digital platforms. This role focuses on supporting non-technical users, maintaining internal systems such as MAQSU Accounting & Tax System, HR systems, Microsoft 365, and other digital tools, while also assisting with system integration, data security, and basic troubleshooting. The IT Officer will play a key role in helping staff adapt to technology and improving overall digital literacy within the organization. * Key Responsibilities 1. IT Support & Helpdesk • Provide daily IT support to staff for hardware, software, email, internet, and system access issues. • Troubleshoot common technical problems related to computers, printers, scanners, networks, and mobile devices. • Support staff in using Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint). • Assist staff in using internal systems such as Maqsu Accounting & Tax System and HR systems. • Respond to IT support requests in a timely and professional manner. 2. System Administration & Maintenance • Manage user accounts, access rights, and permissions for internal systems and platforms. • Maintain and update company IT assets (computers, software licenses, system access lists). • Coordinate system setup for new employees (email, system access, devices). • Ensure regular system backups and basic data security practices are followed. • Liaise with external vendors or system providers for system issues, upgrades, or troubleshooting. 3. Technology Implementation & Improvement • Support implementation and rollout of new systems or technology tools. • Assist management in testing, configuring, and documenting system processes. • Identify opportunities to improve workflows through technology and automation. • Support basic system integration between accounting, HR, and operational platforms where applicable. 4. User Training & Digital Literacy Support • Provide basic training and guidance to staff on: • Microsoft 365 usage • Accounting & HR systems • Data management and file organization • Prepare simple user guides, SOPs, or quick reference manuals. • Conduct short refresher training or one-on-one coaching for staff who need extra support. 5. IT Security & Compliance • Ensure staff follow basic IT security practices (password management, phishing awareness, data confidentiality). • Support implementation of company IT policies and acceptable use guidelines. • Report potential data breaches, system risks, or security incidents to management immediately. 6. IT Administration & Reporting • Maintain IT documentation, system logs, and asset inventory. • Prepare monthly IT support reports (issues handled, system status, improvement recommendations). • Support audits or reviews related to IT systems and data protection.
The Sales, Marketing Manager plays a pivotal role in driving business growth across all five core service lines of Making It Easy Co., Ltd.—including Market Entry & Business Relocation, Property On-Demand, Business Setup & Dissolution, Accounting & Taxation, and HR & Talent Management. This leadership position is responsible for overseeing the company’s sales and marketing strategies, executing client acquisition plans, expanding brand visibility, and building long-term market presence. The ideal candidate will inspire and manage a dynamic team, develop innovative go-to-market approaches, forge strategic partnerships, and identify new business opportunities. Ultimately, this role ensures Making It Easy Co., Ltd. is positioned as a trusted and leading business solutions provider in Cambodia. * Key Responsibilities 1. Strategy & Planning • Develop and implement sales & marketing strategies aligned with company objectives • Analyze market trends to support service development, positioning, and pricing strategies • Identify and pursue new business opportunities, partnerships, and client segments • Contribute to brand positioning by collecting market feedback and identifying service gaps • Coordinate with department heads to align marketing efforts with service delivery capacity 2. Sales & Business Development • Lead the team to generate leads and convert them into paying clients across all service lines • Identify and pursue strategic partnerships and B2B opportunities • Build and maintain relationships with prospective clients, investors, embassies, chambers, and key decision-makers • Prepare and negotiate client proposals, contracts, and service agreements • Conduct presentations and consultations to promote service offerings tailored to client needs • Work closely with internal departments to ensure smooth onboarding and service delivery • Monitor KPIs and report monthly on business development activities, deal pipelines, and conversion rates 3. Marketing Management • Manage digital marketing channels (social media, SEO, website, email marketing) • Plan and manage content calendars, campaigns, events, and promotional activities • Ensure branding consistency and positioning across all customer touchpoints • Develop pricing, packages, and marketing materials in collaboration with service units • Collaborate with the Sales & Marketing team to develop sales funnels and lead generation campaigns 4. Team Leadership & Supervision • Supervise and mentor marketing and sales staff (executives and designers) 5. Reporting & Performance Monitoring • Monitor KPIs and prepare monthly performance and revenue reports for CEO. 6. Representation & Events • Represent the company in external business events, expos, and seminars • Represent the company at business forums, expos, and networking events.
Position Summary The Content Creator is responsible for researching, writing, and producing high-quality content across all Making It Easy service lines. You will transform complex business, tax, accounting, HR, and legal topics into clear, engaging, and accurate content that educates clients and attracts new business. You will focus on Production (Scripting, Filming, Writing), working alongside a Video Editor (who handles the editing) and a Digital Marketing Executive (who handles distribution). You are the bridge between our technical experts and our audience. * Key Responsibilities 1. VIDEO SCRIPTING & PRODUCTION • Scriptwriting: Write engaging scripts for Short-Form (TikTok/Reels) and Long-Form videos for our CEO and Service Experts. • Event & Outdoor Filming: Capture raw footage during company events or outdoor activities using a phone or camera. (Our Video Editor handles the editing.) • Indoor Shoots: Coordinate with the Video Editor to set up the studio/lighting and help the speakers feel comfortable during recording. • Event Interviews: Conduct on-camera interviews with clients, partners, and attendees during events to capture authentic testimonials and insights. 2. ARTICLE WRITING & SEO • Article Writing: Write professional blog posts about business updates and company services. • SEO: Research and include relevant keywords to ensure our articles rank on Google. • Guides & Whitepapers: Create in-depth downloadable that generate leads and position Making It Easy as the industry authority. 3. SOCIAL MEDIA CONTENT • Copywriting: Write catchy, professional captions and headlines for all social media channels. • Content Planning: Work with the team to brainstorm ideas that fit our brand voice. 4. AD COPY & DIGITAL CONTENT • Ad Copywriting: Write conversion-focused copy for Facebook Ads, Google Ads, and LinkedIn campaigns—including multiple headline variations and CTAs • Landing Pages: Write persuasive landing page copy for campaigns when requested. • Email Marketing: Write email campaign content, newsletters, and nurturing sequences based on plans from the Digital Marketing Executive. 5. SALES SUPPORT MATERIALS • Case Studies: Write "Success Stories" about our clients to help the Sales team close deals. • Sales Tools: Assist in writing brochures, service guides, and proposal content when needed. 6. RESEARCH & EXPERT COLLABORATION • Internal Interviews: Schedule regular sessions with our Tax, HR, and Legal experts to gather accurate information—translating their expertise into content. • Market Watch: Monitor competitor content and industry trends to identify content opportunities. • Accuracy First: Verify all technical information with the relevant experts before publication. 7. BRAND VOICE & QUALITY • Brand Guardian: Ensure all content follows Making It Easy's voice • Proofreading: Review all content thoroughly before delivery to ensure grammatical excellence in English and Khmer. • Consistency: Adapt tone based on audience and platform while maintaining brand standards across all content formats. 8. CONTENT ORGANIZATION • File Management: Maintain organized content files with clear naming conventions and version control. • Templates: Build and maintain writing templates for recurring formats (articles, scripts, case studies) to work more efficiently. • Tracking: Update content status (In Progress, In Review, Completed) and communicate proactively on deadlines. 9. INTERNAL COMMUNICATIONS (Occasional) • Announcements: Write internal communications for policy updates, new services, and company news when requested. • Training Materials: Support onboarding and training documentation when needed.
1. Client Project Management: - Manage client-based projects related to accounting, taxation, and business compliance services. - Ensure timely delivery of monthly bookkeeping, tax filing, annual financial report and TOI filing for clients. - Develop tailored solutions to address client needs and resolve any compliance-related issues. - Build strong client relationships to ensure high retention and service excellence. - Oversee internal financial, accounting, and taxation controls for compliance and efficiency. - Supervise accounting and taxation operations with precision and accuracy. - Guide business decisions by leading teams and delivering financial reports and analysis. 2. Client Retention: - Build and maintain strong relationships with clients by delivering exceptional service and proactive communication. - Monitor client satisfaction levels and implement strategies to retain clients at the maximum rate. - Identify opportunities for sell add-on, cross-selling or upselling additional services to existing clients. 3. Accounting and Taxation Operations: - Ensure accurate bookkeeping, tax filings, and financial reporting for both clients and the companies. - Stay updated on changes in tax laws and regulations and provide guidance to the team and clients on compliance. - Prepare and oversee the annual tax on income filings and ensure adherence to deadlines. 4. Internal Financial Management: - Develop and maintain the company’s internal financial systems, policies, and controls. - Oversee the preparation of internal financial reports, including budgets, cash flow statements, and expense tracking. - Support the Operating Manager and CEO in making data-driven financial decisions. -5. Compliance Oversight: - Ensure all client and company operations comply with Cambodia’s tax and accounting regulations. - Provide expert advice on compliance-related matters to clients and internal stakeholders. - Conduct regular audits to verify the accuracy of financial records and adherence to compliance standards. 6. Team Leadership and Coordination: - Supervise and mentor the Accounting, Taxation and Business Compliance Team to maintain high standards of service delivery. - Collaborate with other managers to ensure alignment on company goals and priorities. - Provide training and updates to the team on new accounting and tax practices, including compliance requirements. 7. Reporting and Analysis: - Provide detailed financial reports and insights to the Operating Manager and CEO. - Analyze financial data to identify trends, risks, and opportunities for improvement. - Prepare performance reports for clients to demonstrate the value of services provided. * Key Skills & Competencies: - Expertise in Cambodian Taxation and Compliance Laws - Advanced Accounting and Financial Analysis Skills - Sales Skills and Client Relationship Management - Client Retention Strategies and Execution - Strong Problem-Solving and Decision-Making Abilities - Attention to Detail and Accuracy.
The Sales Executive – Business Setup plays a key role in driving revenue growth for the Business Registration service line. This position is responsible for managing high-value clients, conducting professional consultations, closing complex deals, and supporting junior sales consultants. The role requires strong sales capability, deep understanding of business setup processes in Cambodia, and the ability to communicate confidently with international clients. Chinese-speaking ability is a strong advantage due to frequent engagement with Chinese-speaking investors and companies. 3. Key Responsibilities 3.1. Sales & Business Development • Generate and convert qualified leads into confirmed business setup engagements. • Conduct in-depth consultations with local and international clients regarding company registration, licenses, and compliance requirements. • Prepare professional quotations, proposals, and service explanations tailored to client needs. • Negotiate pricing and close deals in line with company policies and targets. • Achieve and exceed monthly and quarterly sales targets. 3.2. Client Consultation & Relationship Management • Act as a trusted advisor to clients throughout the pre-engagement phase. • Clearly explain legal structures, registration options, timelines, and costs. • Manage a portfolio of key and strategic clients, ensuring high satisfaction and repeat business. • Coordinate with Operations, Accounting, Tax, and HR teams to ensure smooth service handover after deal closure. 3.3. Sales Process & Reporting • Maintain accurate client records, pipelines, and sales reports in the CRM system. • Track lead sources, conversion rates, and deal status. • Submit regular sales performance reports to management. • Ensure compliance with internal sales procedures and approval processes. 3.4. Team Support & Mentoring • Support and mentor Junior Sales Consultants in sales techniques, client handling, and product knowledge. • Share best practices and contribute to improving sales scripts, consultation materials, and pricing strategies. • Assist the Head of Business Setup in sales planning and forecasting. 3.5. Market & Product Knowledge • Stay updated on Cambodian business laws, registration procedures, and regulatory changes. • Monitor market trends, competitor offerings, and client needs. • Provide feedback to management on service improvement opportunities.