Overseeing and assessing customer service staff activities and providing them with regular performance-related feedback. Maintain hygiene and tidiness of the Customer Service Counter Assisting customer service staff with duties where required and training staff in areas of customer service and company policies. Received customer request, write receipt, receive payment from customer, and clear payment to accounting Investigating and solving customer service complaints, both internal and external Maintaining documentation pertaining to customer service department activities. Prepare Cash collection report for The Elysée, Elite Town, La Seine, and future projects to be included Issue and delegate information and announcements to the customer Join with the sales department to check the handover house to the owner and the Delivery Invoice to the Customer Follow up on outstanding fees with the house owner or tenants to pay the Space of Rental fee, Electricity fee, Water fee, Parking fee, Management fee, Property Tax fee, and other fees. Access the Car and motorcycle parking card and the Elevator Card. Cooperate and process customer concerns and requests to management. Performing additional duties where needed assigned by the Property Manager.
ធ្វើលិខិតស្នាមផ្សេងៗ ដូចជាៈ លិខិតស្នើសុំទិញ ជួលជុល សុំកញ្ចប់ថវិការសម្រាប់ចំណាយ និង បុរេប្រទាន។ល។ និងថែរក្សាលិខិតស្នាមទាំងនោះអោយបានត្រឹមត្រូវទាំងចេញទាំងចូល។ ធ្វើរបាយការណ៍អំពីសម្ភារៈដែលមាននៅក្នុងឃ្លាំងប្រចាំខែ (Monthly Material Risk Slow and Never) ត្រួតពិនិត្យ និងធ្វើរបាយការណ៍លើការប្រើប្រាស់សម្ភារៈ ទ្រព្យសម្បត្តិរបស់ក្រុមហ៊ុន ជាប្រចាំតាមផ្នែកនីមួយៗអោយបានត្រឹមត្រូវ និង ចំគោលដៅ កាត់បន្ថយការចំណាខ្ជះខ្ជាយ ត្រួតពិនិត្យលើការបើកសម្ភារៈចេញពីឃ្លាំង និង ការទិញសម្ភារៈចូលអោយបានត្រឹមត្រូវ ត្រួតពិនិត្យ និងសម្របសម្រួលលើ ការងារជួសជុល ការងារតម្លើង និងការងារដែលពាក់ព័ន្ធនឹងហេដ្ឋារចនាសម្ព័ន្ធសំណង់អគារ ត្រួតពិនិត្យលើការប្រើប្រាស់ និង ផ្ទៀងផ្ទាត់សំបុត្រម៉ូតូជាមួយផ្នែកសន្តិសុខអោយបានត្រឹមត្រូវ ធ្វើផែនការការងារប្រចាំថ្ងៃ ចាត់តាំង និង វាយតម្លៃការងារ បុគ្គលិកថ្នាក់ក្រោម ធ្វើរបាយការណ៍ បិទបញ្ជី តាមដានសន្និធិដែលជិតផុតកំណត់ប្រើប្រាស់ និង ផុតកំណត់ប្រើប្រាស់ ធ្វើរបាយការណ៍គ្រប់គ្រង់លើការប្រើប្រាស់ហ្គាស និង ការដឹកចេញ-ចូល ធ្វើរបាយការណ៍លទ្ធផលការងារប្រចាំខែជូនថ្នាក់លើ គ្រប់គ្រង និងធ្វើរបាយការណ៍សន្និធិឃ្លាំងប្រចាំខែ (Monthly Closing Report Cover for Control)
• Processing Slip Fund Transfer (Fund Arrangement) • Preparing documents for open and closed for groups Finance Division • Update Daily and Weekly Bank statements- investment • Print and Stamp on monthly Bank statements- investment • Control BAB report credit line (Checking Doc. From Act. Control rediscount and repayment • Prepare slip Fixed loan Interest • Other tasks assigned by Deputy/Manager
- Joint inspection of all technical, repair works, and site management. - Jointly inspect work performance and solve the problem at the Site. - Check the site internally for other problems. - Inspect/Detail/ drawing for all technical work. - Joint Handover with the sales team and the owner. - Prepare BOQ and submit to the Sales and QS team for house repair. - Prepare to request budget package for house repair. - Verify and check the payment claim before submitting to Management. - Evaluate and recommend materials that can be used or replaced, and material quality testing. - Prepare weekly, Monthly maintenance reports which include progress, change cost, and confirm the impact or work delay, other issues related to the work, and recommend solving the problem if necessary to Management. - Manage on water supply and connect the water to the new house - Manage the cutoff of electricity and water drop, and the AR house. - Manage on connect and not yet connect the EDC house. - Manage on electricity data in the project
• Develop effective business plan and sales strategy that ensure company sales targets and profits • Development of action plans to penetrate new markets both local and overseas • Handle overall domestics rice related sales. • Contribute development product, selling marketing strategies to growth advancement within competitive industry. • Develop and maintain good relationship with all members and clients to ensure high levels of client satisfaction • Ensure the company branding • Establish monthly sales report and sale activities including organizing sale event/function • Assist in the representation the organization at trade exhibitions, events and demonstrations if needed • Control the marketing development budget delivery of all marketing activity within agreed budget • Visiting customers and potential customers to identify needs or promote products and services and develop solutions. • Other tasks assigned time to time by Management
1. Develop and implement leasing strategies, marketing plans, annual revenue budgets, and expense proposals for management approval. 2. Lead and manage public relations and social media campaigns to strengthen brand image and attract customers through marketing events and promotions. 3. Conduct market and competitor analysis to maintain competitiveness; oversee leasing implementation, KPI setting, and team training to ensure productivity. 4. Manage operational and financial budgets to ensure efficiency and profitability; monitor annual budgets and resolve outstanding accounts receivable issues. 5. Review and control operational reports, address delays, and ensure timely and accurate rent collection in compliance with company policies. 6. Maintain strong relationships with tenants and resolve complaints/issues according to company policies. 7. Collaborate with relevant departments to ensure smooth and effective operations. 8. Other tasks will be assigned by top management and the line manager
Maintenance plumbing system based on schedule from team leader/senior Test water system corporate with condo unit handover process Record water meter in building C1-C7 and living unit to bookkeeping department for issuing invoice Install and repair on plumbing work in the units and public area Monitor water storage tanks and valve on floor of building C1-C7 Monitor and maintenance pump room of building C1-C7 Monitor and maintenance water treatment, sewers and main holes C1-C7 Clean pump room and storage tanks of building C1-C7 Daily reports to team leader or supervisor.
• Establish and design flower plan, shrub and landscape plant at the public area, garden, houses and showrooms. • Create guild line or SOP of operations in gardening department. • Make recommendation to project manager or relevant departments where to design the flower plan to attract visitor and beautifulness upon expertise of its role. • Maintain with all outdoor trees and garden by ensure that view of plants beauty and attractive for guests. • Maintain and check with lava, worms, insect with pruning and chemical spray by monthly. • Decorate and monitor indoor plant by weekly for green leave beautifulness. • Ensure that the irrigation system for garden is working efficiently and that any issues of irrigation system been brought to attention of the Course Superintendent Action. • Ensure that health and safety regulation of plants follow standard of operations. • Allocate flexible of human resources upon certain workload. • Other tasks are assigned by project manager.
1. Infrastructure Operations and Maintenance (Top Priority): Ensure the stability of industrial-grade facilities. • Responsible for the daily maintenance of factory buildings, warehouses, and offices, focusing on industrial loads, ventilation, waterproofing, and fire protection. • Responsible for the operation and maintenance of the park's industrial facilities, such as the power distribution system, drainage system, fire protection, network, and control systems. • Responsible for the maintenance of public areas such as park roads, parking lots, landscaping, and public lighting. 2. Park Safety Management (Bottom Line): Address industrial risks. • Public Security Management: Security patrols, access control registration (strictly monitoring the entry and exit of people, vehicles, and goods), surveillance, and theft and vandalism prevention. • Fire Safety: Regularly inspect the company's fire-fighting equipment, conduct fire drills, and focus on the storage and transportation of hazardous chemicals (where applicable). Production Safety Assistance: Cooperate with park management to inspect enterprise violations and assist in resolving emergency safety incidents (such as equipment failures and leaks). 3. Enterprise Customer Service (Customized): Targeted at enterprises, more closely aligned with their needs. • Handle repair reports, inquiries, and complaints from resident enterprises (such as equipment failures and noise complaints). • Assist enterprises with park entry and exit procedures. • Assist plumbers and electricians with water meter reading, garbage removal (including assistance with industrial solid waste sorting), and coordination of temporary storage. 4. Park Environmental Management: Maintain a clean and suitable industrial production environment. • Clean public areas, focusing on roads, restrooms, and garbage stations, and conduct targeted cleaning around production areas. • Responsible for the sorting and removal of industrial and domestic waste, and assist qualified entities in the disposal of industrial waste. • Maintain the park environment to ensure it does not affect factory ventilation, vehicle access, or production safety. 5. Comprehensive Park Management: Ensure the overall orderly operation of the park. • Develop and implement park management rules and regulations to regulate production, construction, transportation, and other activities (e.g., vehicle entry and exit times, noise control). • Responsible for the daily management, training, and assessment of the property management team (maintenance, security, cleaning, etc.). • Record and maintain various work data (e.g., energy consumption, repair rate, safety incidents), and report regularly to the park owner or manager. 5. Property Management of Temporary Commercial Stores and Shops