Polite answer inbound calls and respond to customer inquiries in a timely manner Document and report on customer feedback to improve the customer experience Manage and update customer database with notes for each customer
1. Sales & Commercial Strategy Develop and implement short-term and long-term commercial and sales strategies aligned with company objectives. Drive revenue growth across all sales channels (projects, dealers, retail, contractors, architects, developers, and distributors). Define pricing strategies, margin controls, and promotional plans to maximize profitability. 2. Market & Business Development Identify new market opportunities, projects, and business partnerships within the construction and architecture ecosystem. Build strong relationships with key stakeholders such as developers, architects, consultants, contractors, and government/private project owners. Monitor market trends, competitor activities, and customer needs to maintain competitive advantage. 3. Sales Leadership & Team Management Lead, coach, and develop the sales and commercial teams to achieve and exceed sales targets. Set clear KPIs, sales targets, and performance management frameworks for the team. Foster a high-performance sales culture focused on accountability, collaboration, and results. 4. Key Account & Project Management Oversee major accounts and strategic projects, ensuring successful bidding, negotiation, and contract execution. Support the team in closing high-value deals and managing long-term client relationships. Ensure effective coordination between sales, technical, supply chain, and finance teams for project delivery. 5. Forecasting, Reporting & Budget Control Prepare sales forecasts, budgets, and commercial performance reports for management review. Track sales performance, pipeline status, and market share, providing actionable insights. Ensure compliance with company policies, credit control, and risk management guidelines. 6. Cross-Functional Collaboration Work closely with Marketing, Operations, Finance, and technical teams to ensure integrated commercial execution. Contribute to product positioning, go-to-market strategies, and brand development initiatives. 7. Other The others task assignment by top management
I. Position Overview The Area Sales Manager is responsible for managing and growing sales performance within the assigned territory by developing customers, managing distributors and project accounts, and executing company sales strategies. The role focuses on achieving sales targets, expanding market coverage, and strengthening relationships within the construction and architecture ecosystem. II. Key Responsibilities 1. Sales & Territory Management • Manage and grow sales within the assigned region. • Achieve monthly, quarterly, and annual sales targets. • Develop territory sales plans aligned with company objectives. • Monitor market trends, competitor activities, and pricing movements. 2. Channel & Customer Development • Develop and manage relationships with dealers, distributors, retailers, contractors, and project customers. • Identify new business opportunities and expand customer base in the assigned territory. • Ensure proper product availability and visibility in the market. 3. Project Sales Support • Identify construction projects and follow up with contractors, architects, and consultants. • Support tender submissions, quotations, and pricing coordination. • Track project pipeline and ensure timely follow-up until order closing. 4. Sales Team Supervision (if applicable) • Supervise Sales Executives / Sales Representatives in the assigned area. • Provide coaching, daily direction, and on-the-job training. • Monitor team performance and ensure target achievement. 5. Reporting & Administration • Prepare and submit regular sales reports (daily, weekly, monthly). • Update sales forecasts and pipeline reports. • Ensure compliance with company policies, pricing guidelines, and credit terms. 6. Customer Relationship & Service Excellence • Maintain strong customer relationships and handle complaints professionally. • Coordinate with internal teams to ensure smooth delivery and customer satisfaction. • Promote long-term partnerships and repeat business. 7. Other • the others task assignment by top management
Identify and develop new business opportunities in assigned areas Promote and sell Nippon Paint products to dealers, contractors, and customers Build and maintain strong relationships with existing clients Achieve monthly and yearly sales targets Conduct market research and monitor competitor activities Provide product knowledge and technical support to customers Prepare sales reports and update customer records regularly Coordinate with internal teams to ensure customer satisfaction
Identify and develop new business opportunities in assigned areas Promote and sell Nippon Paint products to dealers, contractors, and customers Build and maintain strong relationships with existing clients Achieve monthly and yearly sales targets Conduct market research and monitor competitor activities Provide product knowledge and technical support to customers Prepare sales reports and update customer records regularly Coordinate with internal teams to ensure customer satisfaction
Identify and develop new business opportunities in assigned areas Promote and sell Nippon Paint products to dealers, contractors, and customers Build and maintain strong relationships with existing clients Achieve monthly and yearly sales targets Conduct market research and monitor competitor activities Provide product knowledge and technical support to customers Prepare sales reports and update customer records regularly Coordinate with internal teams to ensure customer satisfaction
Identify and develop new business opportunities in assigned areas Promote and sell Nippon Paint products to dealers, contractors, and customers Build and maintain strong relationships with existing clients Achieve monthly and yearly sales targets Conduct market research and monitor competitor activities Provide product knowledge and technical support to customers Prepare sales reports and update customer records regularly Coordinate with internal teams to ensure customer satisfaction
Identify and develop new business opportunities in assigned areas Promote and sell Nippon Paint products to dealers, contractors, and customers Build and maintain strong relationships with existing clients Achieve monthly and yearly sales targets Conduct market research and monitor competitor activities Provide product knowledge and technical support to customers Prepare sales reports and update customer records regularly Coordinate with internal teams to ensure customer satisfaction
Identify and develop new business opportunities in assigned areas Promote and sell Nippon Paint products to dealers, contractors, and customers Build and maintain strong relationships with existing clients Achieve monthly and yearly sales targets Conduct market research and monitor competitor activities Provide product knowledge and technical support to customers Prepare sales reports and update customer records regularly Coordinate with internal teams to ensure customer satisfaction