Job Summary Customer Service Chinese Speaking at Orchid Group Hospital in Phnom Penh, Chamkar Mon. Support patients and clients with clear, professional communication in Chinese and English, while coordinating service needs in a fast-paced healthcare setting. Key Responsibilities ● Respond to patient and client inquiries in Chinese and English with professionalism ● Assist with appointment booking, service coordination, and follow-up communication ● Support sales and business development activities by handling client service needs ● Maintain accurate records of customer interactions, requests, and issue resolution ● Coordinate with internal teams to ensure smooth patient service and satisfaction ● Provide timely updates on services, procedures, and hospital information
1. Strategic Leadership & Alignment • Partner with the CEO and executve leadership team to develop and execute the organization’s long term business strategy and growth objectives. • Develop HR strategies aligned with organizational goals, focusing on talent acquisition, retention, development, and succession planning. • Drive workforce transformation by fostering a performance-driven culture that aligns with company values and enhances employee engagement. 2. Talent Management, Performance & Development • Lead the recruitment and talent acquisition strategy to ensure the company atracts, develops, and retains top talent. • Facilitate development of the company’s performance targets that drive individual and team performance to achieve organizational success. • Lead annual performance appraisal process and talent discussions to identify high potential talent for future succession. • Implement and continuously improve employee development programs, including training, mentoring, and coaching, to maximize employee potential. • Oversee leadership development programs, succession planning, and career pathing to ensure a pipeline of future leaders. 3. Employee Engagement & Culture • Champion organizational culture, inclusion, and employee engagement initiatives that promote a positive and productive work environment. • Promote diversity, equity, and inclusion (DEI) strategies to ensure a diverse and inclusive workplace. • Foster effective communication between leadership and employees, ensuring a culture of transparency and trust. 4. Compensation & Benefits • Oversee the benchmarking, design and implementation of competative compensation structures and benefits programs to atract and retain high-quality talent. • Ensure the organization remains competitive with market compensation trends and legally compliant with all regulatory requirements. 5. HR Operations & Technology • Leverage HR technology and analytics to drive data-driven decision-making and improve HR operations, processes, and workflows. • Oversee the efficiency and effectiveness of HR systems, tools, and resources, ensuring they support business goals. 6. Change Management & Organizational Development • Lead and support organizational change initiatives, guiding the company through transformation periods, restructuring and integration. • Implement strategies for organizational development, fostering agility, innovation, and continuous improvement. 7. Compliance & Risk Management • Ensure compliance with all federal, state, and local labor laws, as well as industry regulations, in all aspects of HR. • Oversee employee relations, addressing issues and grievances in a fair and equitable manner while minimizing legal risks. 8. HR Budgeting & Resource Management • Develop and manage the headcount planning and HR budget, ensuring that resources are allocated effectively to support business objectives. • Provide guidance on HR-related expenses and cost-saving measures to optimize the HR function’s impact on the botom line.
Job Summary We are seeking a Senior Legal and Compliance Executive to support hospital operations in Phnom Penh, ensuring legal integrity, regulatory compliance, and effective risk management across the organization. Key Responsibilities ● Advise management on legal, compliance, and regulatory matters affecting hospital operations. ● Draft, review, and negotiate contracts, agreements, policies, and internal legal documents. ● Monitor healthcare laws, labor rules, licensing requirements, and other applicable regulations. ● Support investigations, incident reviews, and corrective actions related to compliance risks. ● Coordinate with external counsel, regulators, auditors, and internal stakeholders as needed. ● Maintain accurate legal records, case files, approvals, and compliance documentation. ● Develop and deliver guidance to staff on legal procedures, ethics, and compliance standards.
Job Summary Experienced Admin Manager to lead daily administrative operations at Orchid Group Hospital in Phnom Penh. You will improve office efficiency, support hospital leadership, and ensure smooth coordination across departments. Key Responsibilities ● Oversee daily administrative operations and maintain efficient office workflows. ● Coordinate internal communication and support hospital management initiatives. ● Manage office supplies, vendors, records, and general facility administration. ● Supervise administrative staff and ensure timely completion of assigned tasks. ● Support budgeting, reporting, and process improvements for operational excellence. ● Ensure compliance with hospital policies, procedures, and documentation standards.