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Smart Axiata Co Ltd

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This Company has been
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Smart Axiata, in Cambodia with over 8 million subscribers, is revolutionizing the digital landscape. The company is not just a mobile operator; it is transforming into a comprehensive mobile and digital technology brand, redefining lifestyle entertainment and professional productivity through a range of innovative offerings.​ Embedded within Smart’s ambitious portfolio is a clear vision – to create a digital technology ecosystem that empowers individuals, households and enterprises of all sizes. By bridging technology and daily life, Smart is laying the cornerstone for Cambodia’s aspirations to become a digital society and economy by the year 2030.​ Smart’s reputation as a trusted innovator is backed by a history of technological firsts in Cambodia. It was the first to roll out 4G LTE in 2014 and progressively introduced more advanced networks, like 4G LTE Advanced in 2016 and 4G LTE Advanced Pro with HD Voice a year later. The brand’s commitment to data network superiority was further cemented with the premiere of its 5G live showcase in 2019, a bold step towards next-generation connectivity.​
关于
工作 58
奖项
关于 Smart Axiata Co Ltd

雇主详情

  • 类型: Direct Employer
  • 行业: Telecommunications
  • 员工数量: 1001 to 5000

地址

No. 464A Monivong Blvd, Sangkat Tonle Bassac,Phnom Penh, Cambodia

公司愿景和使命

Smart Axiata, in Cambodia with over 8 million subscribers, is revolutionizing the digital landscape. The company is not just a mobile operator; it is transforming into a comprehensive mobile and digital technology brand, redefining lifestyle entertainment and professional productivity through a range of innovative offerings.​

Embedded within Smart’s ambitious portfolio is a clear vision – to create a digital technology ecosystem that empowers individuals, households and enterprises of all sizes. By bridging technology and daily life, Smart is laying the cornerstone for Cambodia’s aspirations to become a digital society and economy by the year 2030.​

Smart’s reputation as a trusted innovator is backed by a history of technological firsts in Cambodia. It was the first to roll out 4G LTE in 2014 and progressively introduced more advanced networks, like 4G LTE Advanced in 2016 and 4G LTE Advanced Pro with HD Voice a year later. The brand’s commitment to data network superiority was further cemented with the premiere of its 5G live showcase in 2019, a bold step towards next-generation connectivity.​

为什么您应该加入我们

At Smart, we offer:
- Competitive salary​
- Annual bonus​
- Monthly incentive​
- Phone credit​
- Seniority payment​
- Outpatient medical expenses​
- Health and accident insurance​
- Role and responsibilities training​
- National Social Security Fund (NSSF)​
- Education sponsorship​
- Employee engagement activities (such as team-building trips and our annual staff party)​
- Young, dynamic and diverse working environment​
- Other benefits, including life-long career development ​

我们的工作场所和文化

Our mission, vision and core values are guiding principles that make sure everyone at Smart is on the same page. We align ourselves with the company’s high standards and ambitious goals to create an environment that cultivates the right values.​
All Smart Axiata Co Ltd Jobs
The Junior Data Scientist is an entry-level role focused on collecting, analyzing, and interpreting data to help organizations make informed decisions. Responsibilities include cleaning and organizing datasets, developing basic models, generating reports, and visualizing data trends. Extract and cleanse structured and unstructured data. Develop end-to-end data pipeline. Perform exploratory data analysis (EDA) and ad-hoc analysis. Build data solutions based on business requirements. Develop predictive models. Improve and maintain existing solutions. Document business processes and knowledge management.
Planning & Demand Management Specialist is to coordinate, plan, analyse and translate business requirement to technical teams. The role demands setup of project schedule, resources, vendor management, business analysis. Update project status to management and perform planning and demand managing from business users and deliver solution. Interface all stakeholders including sales and service, marketing, customer service and other related department for demand management and understand the business requirement, simplifying and translate it to technical requirement and vice versa. Manage resource and vendor to accomplish the project on time Business analysis, outlining problems, opportunities and solutions for business users Provide quarterly demand management report and strategy for roadmap solution Compile and weekly/monthly report KPI of all CIO infrastructures Conduct feasibility of Key Projects and Carry out Project Management works of Key CIO projects Consolidate current process to optimize the resources, time, and achieving work effectiveness and efficiency. Ensure compliance with established security policy.
The Prepaid Administrator is to administer, maintain, and optimize telecom systems (CBS, EVC, UVC, Provisioning, SOAIF, Mediation) to ensure accurate billing, seamless service provisioning, and high system availability. The role ensures the services operate efficiently while resolving technical issues, automating processes, and supporting business objectives. System Management & Configuration: Administer Convergent Billing System (CBS), Electronic Voucher Center (EVC), and Unified Voucher Center (UVC) for prepaid recharges, balance updates, and promotions. Configure and troubleshoot provisioning systems for activations, service modifications, and deactivations. Ensure smooth integration between SOAIF, Mediation, and other OSS/BSS platforms. Operational Support & Troubleshooting: Investigate and resolve prepaid service issues (e.g., failed recharges, balance discrepancies, provisioning delays). Monitor system performance, logs, and alarms to preempt outages. Collaborate with vendors and internal teams for root-cause analysis and fixes. Process Improvement: Identify and implement automation for prepaid workflows (e.g., voucher distribution, promotions, notifications). Test and deploy system upgrades, patches, and new features. Compliance & Reporting: Ensure prepaid systems adhere to regulatory and business policies. Generate prepaid usage, revenue, and fraud analysis reports for stakeholders.
Validate and review configurations across billing, network, micro-service, 3rd party ser-vices and related systems to ensure accuracy and regulatory compliance with approval if required. Monitor system changes, implement and maintain alerts, notification alarms, and assur-ance controls within RAFM platforms. Perform daily, weekly, and monthly reviews of assigned processes, tasks and controls to support RAFM functions. Conduct configuration verification, validation, and ad hoc technical assurance activities within RAFM platforms. Investigate configuration issues and coordinate corrective/preventive/mitigation actions with relevant stakeholders. Develop and maintain the required processes, monitoring rules, and documentation of all integrated RAFM platforms. Prepare technical assurance reports and provide insights on configuration risks and con-trol effectiveness. Support continuous improvement of system synchronization, configuration assurance, monitoring capabilities, and operational controls to achieve the target level of operational excellence. Maintain awareness of emerging technologies and system changes that may impact assurance activities to set up the control review process. Monitor RAFM system performance, system availability, data integrity with recovery and backups.
Build valuable use cases using the existing data sets and drive business decision-making with the outputs which are business driven. Focus on outcomes and mediate user requests for data analysis. Drive outputs with a value proposition to a non-technical audience as a coherent story with clear and easy-to-follow conclusions with understandable and executable business outputs. Develop and build strategic analytics frameworks. Collecting requirements for both new and existing products of the company Handle prioritization of various initiatives and communicate with key stakeholders regarding progress. Perform hands-on data analysis to design predictive systems or improve the performance of systems. Work on all aspects of creating predictive intelligence, including collecting requirements, establishing analytics work plans, data exploration, cleansing, and preparation, identifying features, selecting algorithms, building, and testing models, and improving solutions. Define, build, and develop use cases and solutions to solve business problems using optimization, clustering, regression, statistical inference, and relevant techniques.
To do preventive maintenance and maintenance of power equipment: rectifier system, ATS, hybrid system, solar panels and controller module, and grounding system as approved schedule. To do preventive and troubleshooting of climate systems like air conditioning and cooling systems. To install power supply system equipment like rectifier system, ATS and battery To do expansion and reshuffle power supply system To run mobile generation backup sites in case of an EDC outage. To replace power supply equipment such battery, rectifiers, UPS, and Solar Panels To do fuel arrangement for Diesel and Gasoline Generator To dispatch technicians to sites To do PAT on power supply system
Develop, configure and maintain fraud detection rules and controls within RAFM systems. Monitor fraud alerts, traffic patterns, and system activities to identify potential fraud and leakage. Investigate suspicious activities and escalate cases for timely resolution with required actions from responsible teams. Analyze fraud trends and provide the recommendations of corrective, preventive actions or mitigation plan if any. Develop and enhance fraud monitoring tools, reports, and controls, but not limited to the followings of fraudulent cases. Maintain the accuracy of data and reference information used in fraud management sys-tems. Join for monitoring RAFM system performance, system availability, and data integrity with recovery and backups. Collaborate with internal teams and external partners to strengthen fraud prevention measures. Keep abreast of emerging fraud risks, industry trends, and best practices. Support projects and other duties assigned by management.
លក់សេវាកម្មអ៊ីនធឺណិតតាមផ្ទះដល់អតិថិជនគោលដៅ បង្កើនទំនាក់ទំនងជាមួយអតិថិជនគោលដៅ និងស្វែងរកអតិថិជនថ្មី ប្រមូលមតិកែលម្អលើទីផ្សារនិងរាយការណ៍ទៅអ្នកគ្រប់គ្រង ផ្សព្វផ្សាយសេវាកម្មអ៊ីនធឺណិត Smart@Home ដល់អតិថិជនជារៀងរាល់ថ្ងៃ ដោះស្រាយបញ្ហាជូនអតិថិជន និងផ្ដល់ព័ត៌មានផ្សេងៗនាពេលចាំបាច់
Operation, maintenance and configuration of MIFE/ESB/API layer platform and publishing APIs to MIFE. Support and participate in API design and specifications and integrated testing across sub system. Work closely with WSO2 system vendor, 3rd parties and stakeholders Assist in any tech issues related to API design/performance and API Gateway implementations To stabilize system performance, day to day monitor and alert to management for problem solving and escalating process Work within tight deadlines multi-task effectively Prepare reports on performance and technical key performance indicator Willing to work at night time if any operation required, 24h/7days on remote work and emergency onsite support.
Smart Axiata Co Ltd 奖项