Partnering with senior leadership to develop and implement HR strategies that support overall business goals and objectives. Managing and resolving complex employee relations issues, including performance management, disciplinary actions, and grievances. Providing expert advice and guidance on HR policies and procedures, ensuring compliance with legal and regulatory requirements Assuring the monthly NSSF declaration is properly managed. Developing and maintaining relationships with hiring managers and potential candidates Staying informed about industry trends, recruitment best practices, and relevant employment laws. - Providing on the advisory of the Cambodia labor law to the concerning staffs. - - Experienced to handle LACMS system registration and the processing of foreign employee work permits Any other ad hoc tasks as requested by manager.
Identify, approach, and onboard corporate clients (offices, factories, schools, and organizations). Promote corporate food delivery solutions, including staff meals, events, and bulk orders. Prepare proposals, negotiate contracts, and close corporate deals. Maintain strong relationships with corporate clients to ensure repeat business. Coordinate with operations and merchant teams to ensure smooth service delivery. Track sales performance, client feedback, and market opportunities. Achieve monthly and quarterly sales targets.
Responsible for the overall operation at main warehouse night shift Developing and implementing efficient warehouse work plans to ensure the efficient receipt, dispatch, storage, and delivery of goods, meeting customer order demands. Adjusting warehouse workflows and resource allocation flexibly based on business volume and peak/off-peak season characteristics to ensure smooth and stable warehouse operations. Control both stock-in and stock-out. Review and prepare the receipt.
Sales and Profitability: Developing and implementing strategies to increase sales and profitability. Monitoring sales performance and identifying areas for improvement. Managing inventory and minimizing food waste. Customer Service: Providing excellent customer service and addressing customer needs and concerns. Handling customer complaints and resolving issues effectively. Ensuring a positive and welcoming shopping environment. Staff Management: Hiring, training, and supervising fresh food department staff. Scheduling employees and managing labor costs. Providing guidance and support to staff, fostering a positive work environment.
Developing and Implementing Strategies: Creating and executing digital marketing campaigns to achieve business goals. Managing Digital Channels: Overseeing social media, search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, and other online platforms. Analyzing Performance: Tracking and analyzing key performance indicators (KPIs) to measure campaign effectiveness and ROI. Identifying Trends: Staying up-to-date on the latest digital marketing trends and technologies. Budget Management: Managing and allocating the digital marketing budget effectively. Team Leadership: Potentially mentoring or managing a team of digital marketing specialists. Reporting: Providing regular reports on campaign performance and key metrics to stakeholders.
Campaign Strategy and Execution:Develop, plan, and execute promotional digital marketing campaigns across multiple platforms (Google Ads, Facebook, Instagram, LinkedIn, Email, etc.). Ensure campaigns are aligned with overall marketing objectives and target audience. Promotions and Offers Management:Create and manage promotions, offers, and discounts for various products/services.Coordinate with internal teams to ensure seamless execution of promotional strategies and campaigns. Content Creation & Management:Collaborate with the content team to produce promotional content (ads, landing pages, banners, newsletters, etc.) that resonates with the target audience. User Management:To manage WOWNOW user in Telegram group, update any promotion, Coupon, Etc ………. Social Media Promotion:Oversee the creation and scheduling of social media posts and promotions. Monitor trends and leverage social platforms to run engaging paid and organic campaigns. Market Research:Stay updated on industry trends, competitor strategies, and customer preferences to identify new promotional opportunities. Collaboration: Work closely with sales, content, design, and other teams to ensure alignment of promotional activities with company goals and branding.
Assist with conference and meeting translation (Chinese ↔ English). Support contract and document translation. Help with communication and coordination with overseas partners. Participate in partner negotiations and market research tasks. Support internal teams with translation and daily communication needs.
Campaign Planning & StrategyIndependently develop weekly/monthly/festive/large-scale promotional campaigns based on marketing calendars, sales targets, user needs, and market trends. Define campaign themes, engagement mechanics, rules, incentives, and visual creative direction. Design daily campaigns for traffic growth, user acquisition, repeat purchases, and conversion lift (e.g., flash sales, discounts, coupons, giveaways). Create detailed execution plans, budgets, resource requirements, and risk assessments. Campaign Execution & Project ManagementCoordinate cross-functionally (Design, Merchandising, Marketing, Ops) to ensure high-quality, on-time campaign implementation. Manage backend operations: campaign page setup, product listing, pricing, and promotional configuration. Monitor real-time execution, troubleshoot issues, and ensure seamless delivery. Data Analysis & Performance ReviewSet KPIs (traffic, orders, conversion rate, GMV, ROI, user growth), conduct pre-campaign forecasting, real-time tracking, and post-campaign deep-dive analysis. Analyze campaign performance using data tools; identify user behavior patterns; document learnings; drive optimization. Competitive Monitoring & Market InsightTrack industry trends, platform policy changes, and competitor campaign strategies to inform planning.
Administrative System Management: Develop and implement administrative policies; review and optimize processes to improve efficiency. • Office & Safety Management: Oversee office environment, renovation, hygiene, and landscaping; conduct safety inspections and manage emergency incidents. • Procurement & Asset Control: Handle purchasing of office supplies, fixed assets, and gifts; conduct vendor comparison; manage asset inventory, transfer, maintenance, and disposal. • Meetings & Events: Organize company-level meetings; plan and execute corporate culture activities including annual dinners, team building, birthday events, and staff engagement programs. • Expense Control: Monitor daily administrative expenses; perform cost analysis and propose cost saving solutions. • External Liaison & Reception: Coordinate with property management, cleaning, landscaping, and government authorities; manage reception for visitors and new hires.