Develop and implement strategic sales plans to achieve corporate sales goals; Identify, pursue, and close new business opportunities through targeted sales efforts; Manage and expand relationships with key corporate clients, ensuring high levels of customer satisfaction; Lead negotiations and contract discussions with clients, ensuring profitable outcomes; Monitor market trends and competitor activities to identify new sales opportunities; Collaborate with marketing and product teams to develop tailored sales strategies; Prepare and present sales reports, forecasts, and performance analysis to management; Ensure compliance with industry regulations and company policies during all sales processes.
Build and manage performance sales team, providing coaching, mentoring, and motivation to achieve sales targets; Develop and maintain accurate sales forecasts, budgets, and sales plans to enable effective sales operations and resource planning; Develop and maintain strong relationships with customers and key accounts, ensuring customer satisfaction, retention, and upselling opportunities; Provide sales reports regularly to management, including team performance, team target, individual target, and customer feedback on sale promotion; Work closely with technical to effective sales collateral, tools, and training programs to enable the sales team to succeed; Continuously review and improve the sales process, identifying areas for improvement and implementing best practices to optimize sales performance; Use CRM systems to monitor the sales pipeline and team productivity; Conduct competitor analysis and market research to stay updated on industry trends, new product features, and pricing strategies.
Network planning and design: responsible for outdoor wireless networks( including 5G NR, 4G LTE, NB-loT, microwave transmission, etc). Pre-planning and detail planning, output network planning scheme. Wireless transmission analysis: use professional simulation tools ( such as Atoll, Planet, U-Net. Etc) to carry out wireless transmission model correction, coverage prediction, capacity analysis and interference analysis. Site Survey and planning-organize or participate in the on-site survey of potential site, evaluate the feasibility of the site and determine the key parameters of the antenna handing height Aith angel downward inclination angle and so on. Frequency and PCI/PRACH planning: Responsible for the frequency planning, code planning ( Such as PCI) and random access channel (PRACH) planning of the network to maximize network performance and minimize interference. Program output audit: output site design drawings, equipment configuration lists and technical specifications, and participate in the audit of the design plan of the cooperative unit. New technology research: Track and study new outdoor network technologies ( such as millimeter waves, drone base station, AI energy saving etc,) and evaluated their application feasibility.
Transmission Network Planning & Design: Design transmission networks including fiber, microwave, and IP/MPLS backhaul, calculate link budgets, bandwidth requirements, and path engineering; Implementation & Deployment: Lead installation, commissioning, and integration of transmission equipment. Configure microwave radios, fiber nodes, OLTs/ONUs, switches and routers; Network Operations & Maintenance: Monitor transmission network KPIs and availability, Troubleshoot fiber cuts, microwave outages, interface errors, and routing issues; Capacity & Performance Management: Analyze traffic trends and ensure capacity is optimized, implement upgrades and expansion as required; Documentation & Reporting: Prepare site acceptance documents, test report, and configuration records, maintain updated network topology diagrams and asset lists.
Responsible for submission of Annual, Quarterly, and Monthly Statistical Communication Reports, Quality of Service (QoS) Reports, Cost-Based Reports, Base Station Installation Reports, Mobile Data Reports, Annual Gross Revenue Reports, and Radio and Microwave License Renewals. Assist the Manager in drafting, translating documents. Meet with government representatives to discuss regulatory requirements, deliver documents, and ensure compliance with relevant authorities. Collaborate with internal departments to offer legal guidance and representation for compliance-related matters as needed. Responsible for daily reports on Internet Service Provider (ISP) bandwidth usage and website blocking activities to TRC. Perform other duties as directed by the Legal Manager to support departmental and organizational objectives.
Financial Planning & Strategy: Develop and execute the company's financial strategy to ensure alignment with business objectives, including long-term financial planning, capital structure optimization, and investment strategies; Budgeting & Forecasting: Lead financial planning and analysis, including the preparation of comprehensive budgets, financial forecasts, cash flow projections, and variance analysis; Financial Reporting & Analysis: Oversee the preparation of accurate and timely financial reports -Income statements, balance sheets, cash flow statements- for internal management; Risk Management & Compliance: Identify, assess, and mitigate financial risks, and ensure strict adherence to all relevant accounting standards; Cash & Capital Management: Manage organizational cash flow and liquidity, optimize working capital, manage debt financing activities, and evaluate investment opportunities to maximize returns; Operational Efficiency & Cost Control: Collaborate with other department leaders to manage costs, improve profitability per business area, and drive efficiency improvements across the organization; Team Leadership: Lead and mentor the finance, accounting, and potentially other administrative teams, fostering a culture of high performance and continuous improvement; Stakeholder Relations: Manage relationships with external partners, including auditors, banks, investors, and regulatory agencies.
IPRAN planning & Architecture Design: Design IPRAN network architecture across across Access, aggregation, and pre-aggregation layers; Develop IP schema: IP addressing, subnetting, VLAN planning, routing plan; Configuration & Deployment: Configure Layer 2/Layer 3 protocols, VLAN/QinQ?LACP/OSPE,IS-IS; Network Operation & Maintenance: Monitor IPRAN KPIs: latency,jitter, packet loss, interface errors, troubleshoot IP/MPLS issues, routing loops, link flaps, fiber degradation; Performance & Capacity Management: Analyze bandwidth usage and prepare capacity expansions, Optimize routing paths for 5G URLLC and eMBB services; Documentation & Reporting: Maintain updated network diagrams, configuration records, IP plans, prepare implementation plans, MOPS, change request, and incident report.
Developing and implementing customer service policies and procedures; Monitoring customer satisfaction and handling escalations; Analyzing customer feedback and improving support strategies; Oversee daily customer service operations and team performance; Train, mentor, and develop customer support representatives. Handle customer escalations and complex service issues. Monitor KPIs such as response time, resolution rate, and customer satisfaction scores; Analyze customer feedback to identify service improvement opportunities; Collaborate with sales, marketing, and product teams to improve customer experience; Manage customer support tools and CRM software; Ensure compliance with company policies and industry regulations; Maintain an up-to-date knowledge of company products, services, and policies; Stay updated on customer service trends and technologies; Prepare regular reports on customer service metrics and team performance; Perform other works assigned by management.