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Assistant Manager, Merchant Acquisition

(Customer Service Manager )

Woori Bank Cambodia
Boeng Keng Kang | Phnom Penh
  1 帖子
Verified This job has been verified by the company as a real job vacancy. 26 Nov 2025
招聘人员活跃1 天 前 The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
招聘人员活跃1 天 前 The recruiter at this company was last active reviewing applications.
在此申请
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Assistant Manager, Merchant Acquisition

Woori Bank Cambodia
Phnom Penh
在此申请

Assistant Manager, Merchant Acquisition

(Customer Service Manager )

Woori Bank Cambodia
招聘人员活跃1 天 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 帖子
26 Nov 2025
Verified This job has been verified by the company as a real job vacancy.
招聘人员活跃1 天 前 The recruiter at this company was last active reviewing applications.
在此申请

经验水平

Experienced Non-Manager

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

An Excellent Opportunity for ...

  • Identifying and onboarding new corporate merchants & Merchant Partnership included but not limit to partner with providing discount / gas station etc.,
  • Support lead generation and follow up on potential merchant opportunities.
  • Prepare and present proposals and contracts to new merchants.
  • Conduct market research to identify prospective merchants and market trends.
  • Assist in organizing promotional campaigns to attract new merchants.
  • Regularly track progress, and implement corrective actions as necessary to ensure targets are met.
  • Provide administrative and operational direction and support to ensuring smooth coordination between various departments and branch offices understand their sales objectives and achieve individual and team target.
  • Track and report on sales performance and merchant acquisition metrics.
  • Assist in the preparation of sales presentations and reports.
  • Maintain and update list of potential customer with accurate information related to merchant contacts, opportunities, and sales stages.
  • Support the sales team in troubleshooting and resolving merchant inquiries or concerns.
  • Facilitate the smooth onboarding of new merchants by coordinating necessary documentation and ensuring all process requirements are met.
  • Provide post-acquisition support to merchants, ensuring they are fully compliance with bank’s systems and processes. Monitor KHQR delivery status , ensure Merchant has smooth payment acceptance.
  • Maintain strong relationships with existing merchants, addressing their needs and ensuring high levels of satisfaction.
  • Regularly check in with merchants to assess their experience and identify opportunities for upselling or additional services.
  • Collaborate with various departments including Operations, Call center, and Compliance to ensure smooth execution of merchant onboarding and processes.
  • Work closely with the Marketing team to create merchant-specific promotions and sales collateral.
  • Support the leadership team with ad-hoc tasks and projects related to merchant acquisition and sales.
  • Maintain accurate records of all merchant interactions, sales progress, and acquisition data.
  • Prepare regular performance reports for internal teams and management.
  • Help track and ensure that sales targets are met within the prescribed time frame.
  • Weekly meeting with group Operation Directors and Branch Manager, CAOs for performance discussions.
  • Daily, Weekly, Monthly report, Require report.
  • Perform other tasks as assigned by supervisor

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Male/Female

职位要求

  • Bachelor’s degree in Business, Sales Management, or a related field.
  • Minimum of 3 years of experience in sales support, merchant acquisition, or a similar role within banking industry, e-commerce, or payment solutions environment.
  • Familiarity with Merchant web portal and sales support software.
  • Strong communication, interpersonal, and negotiation skills.
  • Excellent organizational skills with the ability to handle multiple tasks simultaneously.
  • Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint) for slide presentation
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong problem-solving skills and a customer-focused mindset.
  • Excellent knowledge in sales and marketing skills
  • Good English language in both Speaking and Writing.
  • Ability to travel as needed for merchant meetings or events.
  • Experience in merchant services, e-commerce platforms, or sales support.
  • Familiarity with marketing or promotional strategies to attract merchants.

我们能提供什么

好处

We offer competitive remuneration package and opportunity for career and personal development.

亮点

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工作机会

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来自该雇主的更多职位

经验水平

Experienced Non-Manager

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

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