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The Digital Business Specialist plays a key role in supporting the institution’s digital product development and digital transformation. The ideal candidate should possess both technical and business insight, with knowledge in web application development and willingness to learn financial product development and microfinance operations.

Responsibilities:

• Collect and analyze business requirements to enhance digital products and translate them into technical specifications and system features
• Develop and implement digital product policies and procedures to ensure consistent delivery and client satisfaction
• Conduct testing, troubleshooting, and performance monitoring of digital products to ensure reliability and usability
• Involve in the integration between digital platforms and core banking system, and third-party services
• Facilitate the cooperation between the institution and service provider companies
• Collaborate with IT Department and external vendors to ensure timely and quality delivery of digital initiatives
• Design, develop, and maintain business intelligence dashboards and reporting platforms, ensuring data accuracy, consistency, and accessibility for management decision-makings
• Work with relevant departments to identify reporting needs and automate performance data collection and visualization
• Provide technical assistance and training to relevant teams on digital tools and reporting systems
• Contribute to project documentation, prototype, user manuals, and business requirement development for digital initiatives
• Participate in planning and implementing new digital strategies under the Business Development Department.

• Bachelor’s degree in Computer Science, Management Information Systems, Finance and Banking or related field

• Minimum 1 year of experience in mobile or web application development
• Knowledge of PHP and SQL database for web application development
• Proficient in written and spoken Khmer and English
• Demonstrated interest or willingness to learn financial product development and microfinance operations
• Good coordination and communication skills across technical and non-technical teams
• Innovative mindset with attention to detail and a focus on efficiency
• Experience in the financial sector is an advantage.