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Patient Engagement Specialist ( Outpatient )

(Customer Service Assistant)

Global Talent
Ruessei Kaev | Phnom Penh
  1 帖子
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
3 天前
招聘人员活跃1 周 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Patient Engagement Specialist ( Outpatient )
Global Talent, Ruessei Kaev | Phnom Penh

Patient Engagement Specialist ( Outpatient )

Global Talent

Patient Engagement Specialist ( Outpatient )

(Customer Service Assistant)

Global Talent
招聘人员活跃1 周 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

经验水平

Experienced Non-Manager

工作职能

Customer Service, Support

就业行业

Accounting/Audit/Tax Services

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Fantastic Opportunity for ...

  • Welcome and guide patients during registration, consultation, and treatment processes.
  • Provide clear information on outpatient services, procedures, waiting times, and payment options.
  • Act as the main contact point for patients, responding to inquiries and concerns promptly.
  • Collect and verify the patient’s demographics, medical history, and chief complaints.
  • Coordinate between patients, doctors, nurses, and administrative staff to ensure smooth service delivery.
  • Ensure continuity of care by tracking patient progress and providing reminders.
  • Protect patient confidentiality in line with hospital policy.

打开

Male/Female

职位要求

  • Bachelor’s degree in Nursing, Public Health, Healthcare Management, Psychology, or related field.
  • At least 2 years’ experience in patient services, customer service, or healthcare support (hospital/clinic experience preferred).
  • Knowledge of outpatient procedures and hospital service workflows.
  • Computer skills: MS Office, hospital information systems.
  • Strong communication and interpersonal skills in Khmer; English proficiency is an advantage.
  • Teamwork and ability to collaborate with clinical and non-clinical staff.

Working conditions:

  • Working days: 5 days per week.
  • Working hours: 8.00 – 18.00 (include 1-hour lunch break).
  • Days off, holiday: 2 days off per week (rotation).
  • Salary: Based on our policy/ Based on your performance
  • Pay change: Twice a year (January and July).

我们能提供什么

好处

- Overtime,
- commuting allowance,
- rental support allowance,
- seniority payment,
- 13th-month salary

亮点

- NSSF and Medical support

工作机会

- learning support