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Senior Officer, End User Support

(IT Support)

AEON Specialized Bank (Cambodia) Plc.
Chamkar Mon | Phnom Penh
  2 帖子
Verified This job has been verified by the company as a real job vacancy. 08 Sep 2025
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
在此申请
公司简介 该公司的职位 21
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Senior Officer, End User Support

AEON Specialized Bank (Cambodia) Plc.
Phnom Penh
在此申请

Senior Officer, End User Support

(IT Support)

AEON Specialized Bank (Cambodia) Plc.
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Chamkar Mon | Phnom Penh
  2 帖子
08 Sep 2025
Verified This job has been verified by the company as a real job vacancy.
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
在此申请

经验水平

Entry Level

工作职能

IT Hardware, Software

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

An Excellent Opportunity for ...

  • Quarterly ID access review (communicate the list of user IDs to all departments, sections or units for review)
  • Monthly user access review with HR
  • Create, amend and revoke the user access ID from the system
  • Transaction adjust/deletion from AFIS and CCI system
  • Manage and support daily request/incident
  • Communicate with end-user to understand their request
  • Resend Billing to customers that haven’t received
  • Reset password, un-lock user of AS400, CCI, AFIS, MonSys, AD, CRC and others.
  • Resolve the known issues which always occur such as IP address, Office 365, Team, VPN, WebSite, Email
  • Escalate the issues to relevant sections: system operation, system development, infrastructure and information security if required
  • Answer phone and respond the email timely manner
  • Share knowledge, assign tasks and support team
  • Others assigned by Line Manager

打开

回国
Male/Female

职位要求

  • Bachelor’s degree in computer science or related field
  • Proven work experience with infrastructure or core banking system
  • Familiar with IT system and MS Office
  • Response and resolve user’s request actively
  • An ability to manage and control the request
  • Follow the procedure and guideline of IT management
  • Be able to communicate with end-user and the other sections to resolve the request
  • Support at weekend and public holiday
  • Support and train team member
  • Good at English (Reading, Writing , Speaking)

我们能提供什么

好处

· Performance Bonus
· Khmer New Year Bonnus
· Pchum Ben Bonnus
· Annual Salary Review
· Insurance
· Annual Leave
External & Internal Training

亮点

  • 优秀的公司
  • 加入团队
  • 您可以有所作为

工作机会

  • 机会晋升
  • 职业培训机会
  • 学习新技能和技巧
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经验水平

Entry Level

工作职能

IT Hardware, Software

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

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