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Service Solution Manager

(Customer Service Manager )

Huawei Technologies (Cambodia) Co.,Ltd.
Doun Penh | Phnom Penh
  1 Post
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
2 day(s) ago
Recruiter active14 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Service Solution Manager

(Customer Service Manager )

Huawei Technologies (Cambodia) Co.,Ltd.
Recruiter active14 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Deeply understand customer requirements for professional services and collaborate with supporting departments to customize optimal solutions, while developing and maintaining relationships with account decision-makers.

  • Lead end-to-end service solution design based on Huawei's service product portfolio, including solution drafting, cost estimation, quotation preparation, and value proposition documentation.

  • Act as the bridge between sales and delivery teams, conducting solution feasibility reviews with delivery and service departments during pre-sales to ensure deliverability and manage customer SLA expectations.

  • Lead or participate in commercial negotiations for service solutions.

  • Achieve and exceed quantitative and qualitative sales targets while building and maintaining a robust short-, mid-, and long-term pipeline.

  • Develop and sustain decision-chain relationships and rapidly acquire in-depth knowledge of service solutions.

  • Understand operational delivery issues and coordinate to resolve customer concerns.

  • Provide weekly, monthly, and quarterly reporting as required.

Open To

Male/Female

Job Requirements

  • Demonstrated integrity with a passion to succeed and help others.

  • ICT background or service sales experience required

  • Customer-centric, self-motivated, and ambitious for career development within the organization.

  • Excellent capabilities in solution design, value presentation, and the ability to simplify complex solutions.

  • Good project management awareness, with understanding of basic service delivery processes and key risks.

  • Strong business negotiation capabilities, Excellent communication and presentation skills.

What we can offer

Benefits

- Rewards for over performanace

Highlights

- Join an experienced team

Career Opportunities

- Learn new Skills on the jobs