● Support FMC implementation projects from planning through deployment and stabilization. ● Coordinate with engineering, operations, and vendors to ensure seamless solution integration. ● Review technical designs, implementation plans, and acceptance criteria for project readiness. ● Monitor rollout progress, resolve issues, and escalate risks to keep delivery on track. ● Perform site validation, testing, and quality checks to confirm solution performance. ● Document technical findings, implementation results, and improvement recommendations.
Manage interconnect agreements and wholesale partnerships, ensuring profitable and compliant operations. Drive growth of A2P SMS and messaging services , including business development and partnership management. Optimize routing, traffic management, and operational efficiency for interconnect and messaging platforms. Monitor and ensure revenue assurance, margin management, and fraud prevention in messaging services. Ensure compliance with regulatory standards, industry guidelines, and contractual obligations. Build and maintain strong relationships with vendors, operators, and strategic partners. Analyze KPIs, traffic patterns, and market trends to provide actionable insights and recommendations. Collaborate with cross-functional teams (Technical, Finance, Commercial, Customer Care) to support business opportunities. Prepare reports and business cases for senior management and stakeholders.
● Plan, design, and implement domestic IGW network solutions aligned with business and technical needs. ● Coordinate installation, testing, commissioning, and acceptance of new network elements and upgrades. ● Monitor network performance, identify issues, and support troubleshooting to maintain service stability. ● Work with internal teams and vendors to ensure timely delivery, quality control, and compliance. ● Prepare technical documentation, reports, and implementation plans for projects and operations. ● Support capacity planning, optimization, and continuous improvement of network infrastructure.
Manage interconnect operations, including A2P SMS traffic monitoring, routing optimization, and operational efficiency. Coordinate with partners and vendors to ensure seamless service delivery and adherence to contractual agreements. Support billing, clearing, and settlement processes, ensuring accuracy and timely reconciliation. Monitor KPIs, generate operational reports, and provide actionable insights for performance improvement. Detect and prevent fraud, including grey route monitoring, and implement proactive risk mitigation measures. Ensure compliance with regulatory requirements and industry standards. Support customer and partner inquiries, providing technical guidance and problem resolution. Collaborate with cross-functional teams (Finance, Technical, Commercial) to drive operational efficiency and revenue growth.
Develop and lead the product strategy and roadmap for corporate mobile services, ensuring alignment with market trends and business objectives. Drive innovation across mobile solutions to meet enterprise customer needs and maintain competitive advantage. Own revenue targets and manage the P&L performance for all corporate mobile products. Oversee product lifecycle management, from concept and design to launch and continuous improvement. Conduct in-depth market research and competitive analysis to identify opportunities, risks, and emerging trends. Work closely with Sales to support enterprise customer engagement and ensure strong value proposition delivery. Lead cross-functional collaboration with Engineering, Marketing, Finance, and Customer Experience teams. Develop and execute Go-to-Market (GTM) strategies, ensuring successful product adoption and business growth. Manage stakeholder communication, including updates to executive leadership and key business partners. Drive customer-centric improvements to enhance the corporate mobile experience and strengthen long-term client relationships.
PRINCIPAL ACCOUNTABILITIES 1. Customer Acquisition & Sales § Identify and acquire new Home WiFi, AO WiFi, and AO WiFi 5G customers. § Conduct direct sales activities through door-to-door sales, roadshows, events, and field prospecting. § Generate and maintain a healthy sales pipeline. § Achieve individual and team sales targets on a daily, weekly, and monthly basis. 2. Market Development § Explore new residential and business areas with sales potential. § Conduct market surveys and competitor analysis. § Identify opportunities to increase market penetration and customer coverage. 3. Lead Management § Follow up on leads generated from marketing campaigns, referrals, and digital channels. § Ensure timely conversion of qualified leads into active customers. § Maintain accurate customer records and sales reports. 4. Customer Relationship Management § Provide product information and consultation to prospective customers. § Address customer inquiries and coordinate with relevant departments to resolve issues. § Build and maintain strong relationships with customers to encourage referrals and retention. 5. Sales Operations § Complete customer registration and document collection in accordance with company policies. § Ensure accuracy and completeness of customer information submitted for installation and activation. § Coordinate with technical and installation teams to facilitate timely service delivery. 6. Reporting & Compliance § Submit daily, weekly, and monthly sales activity reports. § Track sales performance and provide updates on market feedback. § Comply with all company policies, procedures, and ethical sales practices.
ទំនួលខុសត្រូវ៖ -លក់ស៊ីមកាតជូនអតិថិជននៅតាមទីផ្សារ និងតំបន់ទីប្រជុំជន -លក់សេវាអ៊ីនធឺណិត -ណែនាំអំពីសេវាកម្ម និងអត្ថប្រយោជន៍នៃការប្រើប្រាស់ស៊ីមសែលកាត -រាយការណ៍ការលក់ប្រចាំថ្ងៃ បង្កើត និងរក្សាទំនាក់ទំនងល្អជាមួយអតិថិជន។
ទំនួលខុសត្រូវ៖ -លក់ស៊ីមកាតជូនអតិថិជននៅតាមទីផ្សារ និងតំបន់ទីប្រជុំជន -លក់សេវាអ៊ីនធឺណិត -ណែនាំអំពីសេវាកម្ម និងអត្ថប្រយោជន៍នៃការប្រើប្រាស់ស៊ីមសែលកាត -រាយការណ៍ការលក់ប្រចាំថ្ងៃ បង្កើត និងរក្សាទំនាក់ទំនងល្អជាមួយអតិថិជន។
ទំនួលខុសត្រូវ៖ -លក់ស៊ីមកាតជូនអតិថិជននៅតាមទីផ្សារ និងតំបន់ទីប្រជុំជន -លក់សេវាអ៊ីនធឺណិត -ណែនាំអំពីសេវាកម្ម និងអត្ថប្រយោជន៍នៃការប្រើប្រាស់ស៊ីមសែលកាត -រាយការណ៍ការលក់ប្រចាំថ្ងៃ បង្កើត និងរក្សាទំនាក់ទំនងល្អជាមួយអតិថិជន។