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Customer Service Officer

(Customer Relation Officer)

Lee's Food Service
Saensokh | Phnom Penh
  1 ប្រកាស
Verified This job has been verified by the company as a real job vacancy. ថ្ងៃនេះ
អ្នកជ្រើសរើសត្រូវបានសកម្ម4 ម៉ោង កន្លងទៅ The recruiter at this company was last active reviewing applications.
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Customer Service Officer

(Customer Relation Officer)

Lee's Food Service
អ្នកជ្រើសរើសត្រូវបានសកម្ម4 ម៉ោង កន្លងទៅ The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

FMCG

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

A Fantastic Opportunity for ...

  • Check emails and WhatsApp messages daily to receive and process customer orders accurately.
  • Prepare sales orders and issue invoices in a timely and correct manner.
  • Create and update new customer profiles in the system.
  • Update and manage product pricing based on company instructions.
  • Verify customer order history including prices, products, and order frequency.
  • Print and organize invoices in proper serial order for documentation and delivery.
  • Receive and assist walk-in customers with orders, product information, and inquiries.
  • Handle incoming calls and provide accurate information regarding company products, prices, and promotions.
  • Re-check all WhatsApp and email orders to ensure every order has been properly issued.
  • Prepare invoices in advance for next-day deliveries when receiving orders from the sales team.
  • Record and maintain special price updates in Excel files for reference.
  • Update client-based and product-based pricing accurately in the system.
  • Process shipping commission and support delivery coordination when required.
  • Maintain proper filing and documentation of all customer orders and invoices.
  • Perform other related duties as assigned by management.

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

  • Minimum high school diploma or Bachelor’s degree in Business Administration, Management, or a related field is preferred.
  • Good communication skills in Khmer; basic English is an advantage.
  • Strong attention to detail and accuracy in data entry and invoicing.
  • Proficient in MS Office (Excel, Word, Email).
  • Good organizational and time management skills.
  • Friendly, service-minded, patient, and customer-focused attitude.
  • Able to work under pressure and handle multiple tasks at the same time.
  • Willing to work overtime when required and be flexible in work schedule.
  • Honest, responsible, and a good team player.

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

- Rewards for over performance

រំលេច

- Join an experience team

ឱកាសការងារ

- Learn new SKills on the job

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

FMCG

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

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