រាយការណ៍ជោគជ័យ

1. Training Needs Analysis

• Conduct skills gap assessments and training needs analyses

• Collaborate with managers to identify performance improvement areas

• Develop learning roadmaps aligned with company goals

2. Program Design & Development

• Design instructor-led, virtual, and e-learning programs

• Create training materials, presentations, and assessments

• Develop onboarding and leadership development programs

• Ensure content is engaging and aligned with adult learning principles

3. Training Delivery

• Facilitate workshops, webinars, and classroom sessions

• Coordinate external training providers when necessary

• Support blended learning approaches

4. Evaluation & Reporting

• Measure training effectiveness using KPIs and feedback surveys

• Track employee development progress

• Provide reports and recommendations to leadership

5. Learning Technology Management

• Manage Learning Management Systems (LMS)

• Upload and update digital learning content

• Monitor completion rates and learner engagement

Required Skills & Competencies

• Strong instructional design knowledge

• Excellent presentation and facilitation skills

• Proficiency with LMS platforms and e-learning tools

• Project management skills

• Strong communication and interpersonal abilities

• Analytical and problem-solving skills

Qualifications

• Bachelor’s degree in Human Resources, Education, Organizational Development, or related field

• 2–5 years of experience in training or talent development

• Certification (e.g., CPTD, ATD, SHRM) is a plus

Key Performance Indicators (KPIs)

• Training completion rates

• Employee performance improvement

• Learner satisfaction scores

• Retention and internal promotion rates