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Advanced Diagnostics & Repair:

• Diagnose and resolve intricate mechanical, electrical, and software-related issues using OEM tools (e.g., Ford IDS, Toyota TechStream).
• Perform major repairs (engine/transmission overhauls, hybrid battery servicing, ADAS calibrations).
• Stay updated on emerging technologies (e.g., over-the-air updates, bidirectional charging).

Quality Control & Compliance:

• Ensure all repairs meet OEM standards and safety regulations.
• Conducted final inspections of critical jobs before customer delivery.
• Team Leadership: Mentor junior technicians and apprentices.
• Lead troubleshooting sessions for challenging cases.

Customer Interaction:

• Explain technical issues and repair options clearly to service advisors/customers.
• Shop Efficiency: Optimize workflow to meet flat-rate times without compromising quality.

Education/Certifications:

• High school diploma or equivalent (required) ASE Master Technician certification (required) OEM certifications (e.g., Toyota T-TEN, BMW STEP) preferred EV/hybrid certification (where applicable)

Experience:

• 5+ years as an automotive technician
• 2+ years in a senior/leadership role
• Dealership experience preferred

Technical Skills:

• Expert-level diagnostic capabilities
• Proficiency with: Scan tools and oscilloscopes Welding/fabrication equipment HV systems (for EV/hybrid positions)
• Strong understanding of: CAN bus systems Automotive networking Software updates/flashing

Soft Skills:

• Leadership and mentoring ability
• Problem-solving mindset
• Clear communication skills
• Time management

Supporting Skill

• Technical Report to Factory
• Warranty Claim
• Holding Spare Part Cataloge