រាយការណ៍ជោគជ័យ

Operations:

• The starter must ne punctual and well-groomed at all times according to club standards.
• The starter must always give guests a warm welcome and smile with guests.
• The Starter must control the start times of all guests based on the daily tee sheet.
• At the start of the shift the starter must check the daily bookings.
• The starter is responsible for keeping the starter area neat and tidy ensuring tees, yardage charts and scorecards are available
• The starter must record the guests name, cart number, nationality and how many holes they will play.
• The starter must pro-actively tell the golfer about the pin positions and the speed of the greens
• The starter must closely monitor the 1st and 10th tees and be aware where each group is
• The starter must inform the cashier and caddy master if the guest(s) play extra holes
• The starter must provide an accurate weekly golfer nationality report.
• The starter must always be stationed in or around the starter area.
• The starter must ensure that all guests follow the Club dress code and report any issues immediately.
• The starter must also help to ensure that caddies are always well groomed and have all the necessary equipment.
• Any problems must be reported to the Caddy Master immediately.
• During special events and tournaments, the Starter must assist in collecting scorecards and scoring.

Admin: Starter will make sure that all the information’s related to the department are updated, on the board on daily basis, but also in chat group:

• Weekly roster
• Daily booking, tee sheet
• Weather forecast
• Extra caddy training plan
• Golf course information

HR: -

• Starter should be on site 30 minutes before the caddies to ensure proper organization. -
• Must work on time and sign in-out and scan as per company policy -
• Incase cannot scan must fill the form pass to Supervisor Marshal/Starter for signature -
• Leave requests must be done at least 2 days in advance, -
• In case of emergency, Supervisor Marshal/Starter will be the first person informed.

Financial: -

• Tips from the guest is not mandatory, and will depend of the quality of service provided by the caddie

Health and Safety: -

• Make sure all guest and caddies are always safe on the golf cart, and on the course. -
• If raining and lightening, will help caddie master will control that players and caddies on the course are safe

Confidentiality: -

• Starter should never mention, communicate any information, pictures about the guests on social medias, or any other communication support, unless the guest approved it.

Other: -

• To comply with all standards of performance, behavior, and operational policies and procedures of the club.
• Performs other relevant duties as directed by General Manager or Department Head.

•  Male/or female
• Must be 18 year of age and above
• High school diploma
• Be able to speak English is a plus