Collect Cash on Delivery (COD) payments from customers according to issued invoices and delivery orders. Verify invoice details, customer name, amount, and signature upon collection. Ensure all collected cash is safely kept and accurately recorded. Submit daily cash collections, invoices, and supporting documents to the finance department on time. Report any shortage, overage, or customer payment issues immediately to the supervisor. Coordinate with delivery drivers, sales teams, and customer service for smooth COD operations. Maintain good relationships with customers while collecting payments professionally. Follow all company cash-handling procedures and internal control policies. Support inventory and delivery verification when required. Perform other related duties as assigned by management.
Design product packaging for individual products, products in a product line, or an entire product line Identify and assemble finished artwork based on the brand’s visual guidelines and style guides Review concepts with production artists and consult with clients, suppliers, and vendors when appropriate Create layouts for packaging designs, using drafting, illustration, or 3D software Master knowledge of packaging materials, manufacturing processes, printing techniques, and international standards Organize CAD files, manage resources, adhere to schedules and budgets, and communicate with clients and vendors Create mock-ups and visual designs to communicate conceptual ideas to sales teams Promote brand vision by consistently creating packaging that is creative, functional, and on-brand Other duties as assigned by the manager
Develop, implement, and manage digital marketing campaigns across social media, email, search engines, and display advertising. • Manage and grow the company’s online presence (Facebook, Instagram, TikTok, LinkedIn, website, etc.). • Create, schedule, and publish engaging content to drive traffic, engagement, and conversions. • Optimize campaigns for ROI using analytics tools (Google Analytics, Meta Ads Manager, TikTok Ads, etc.). • Conduct keyword research and implement SEO strategies to improve organic visibility. • Track, analyze, and report performance of digital marketing campaigns. • Collaboration: Work closely with internal teams (e.g., sales, product, and design) to align marketing efforts with business goals. • Design Contribution (Preferred): Create or assist in designing visually appealing marketing assets, such as social media graphics, email templates, or website visuals, using tools like Adobe Creative Suite, Canva, or Figma.
Assist the logistics team in daily operations, including inventory management, order processing, and shipment coordination Support the planning and execution of incoming and outgoing deliveries, ensuring accuracy and timeliness. Help maintain proper documentation for stock, shipments, and receipts. Monitor stock levels and report discrepancies or shortages to the supervisor. Assist in organizing warehouse operations to maintain a clean, safe, and efficient environment. Support the team in preparing reports related to deliveries, inventory, and logistics performance. Learn and follow company procedures and best practices in logistics and supply chain management. Collaborate with sales and procurement teams to ensure smooth operations.
Work with shippers and purchasers to check and confirm shipping documents, invoices, packing lists, bills of lading, and other related documents. Monitor ETD/ETA and update relevant parties and the shipment log regularly. Prepare and ensure all shipping documents, including import permits, stamped invoices/packing lists, and authorizations, are submitted to the broker in a timely manner for customs clearance. Coordinate closely with brokers, freight forwarders, and truckers to ensure shipments are delivered according to plan. Track shipments and resolve any issues or delays with customs, logistics partners, or internal stakeholders Ensure compliance with import regulations, company procedures, and customs requirements. Communicate effectively with internal teams and external partners to ensure smooth and timely import operations.
Supervise and review all import documentation, including invoices, packing lists, bills of lading, and permits, ensuring accuracy and compliance. Monitor ETD/ETA schedules and keep shipment logs updated, providing regular updates to management and internal stakeholders. Coordinate closely with brokers, freight forwarders, and transport providers to ensure timely customs clearance and delivery. Resolve shipment delays, customs issues, and discrepancies by liaising with relevant partners and authorities. Ensure compliance with Cambodian import regulations, company policies, and international trade requirements. Maintain accurate records and reports of all shipments, costs, and customs clearances. Provide guidance and support to junior staff or officers involved in import documentation and logistics. Build and maintain strong working relationships with suppliers, shipping agents, and internal departments.
Manage and coordinate the end-to-end recruitment process, including job posting, screening, interviewing, and onboarding. Support employee engagement activities and initiatives to promote a positive and productive work environment. Check and verify overtime records and ensure accurate payroll input. Maintain and update the HR master list and employee profiles to ensure accuracy and completeness. Handle employee relations matters, including issuing warnings and supporting disciplinary actions when required. Monitor and analyze employee retention and turnover to support workforce planning. Prepare and issue employment certificates and related HR documents as requested by employees. Review attendance, leave, and lateness records with relevant stakeholders and report updates to the HR Manager. Coordinate staff movements such as onboarding, internal transfers, promotions, and exits. Prepare monthly attendance reports and provide supporting documentation for payroll and final settlements. Communicate HR announcements (new joiners, transfers, promotions, resignations) through official channels. Perform other tasks and projects assigned by the HR Manager to support overall HR operations.
Check emails and WhatsApp messages daily to receive and process customer orders accurately. Prepare sales orders and issue invoices in a timely and correct manner. Create and update new customer profiles in the system. Update and manage product pricing based on company instructions. Verify customer order history including prices, products, and order frequency. Print and organize invoices in proper serial order for documentation and delivery. Receive and assist walk-in customers with orders, product information, and inquiries. Handle incoming calls and provide accurate information regarding company products, prices, and promotions. Re-check all WhatsApp and email orders to ensure every order has been properly issued. Prepare invoices in advance for next-day deliveries when receiving orders from the sales team. Record and maintain special price updates in Excel files for reference. Update client-based and product-based pricing accurately in the system. Process shipping commission and support delivery coordination when required. Maintain proper filing and documentation of all customer orders and invoices. Perform other related duties as assigned by management.
Operate the cash register and handle all types of transactions (cash, card, mobile payment) accurately. Provide friendly and efficient customer service, assisting with inquiries about products. Scan, bag, and process items quickly while ensuring accuracy and quality. Maintain an organized and clean checkout area. Handle returns, refunds, and exchanges according to company policies. Monitor product stock at the checkout area and coordinate with inventory/warehouse staff for replenishment. Ensure accurate cash balancing and reporting at the end of shifts. Follow all company policies, procedures, and safety standards. Assist in promotional campaigns and upselling products to customers when appropriate. Support other retail mart staff as needed in daily operations.