Manage purchasing of raw materials, packaging, and supplies. Negotiate prices, contracts, and delivery schedules with suppliers. Monitor inventory levels and ensure timely replenishment. Prepare and process purchase orders and procurement documents. Ensure purchased materials meet quality and food safety standards. Coordinate with warehouse, production, and finance departments. Evaluate supplier performance and maintain supplier relationships. Control procurement costs and support budget targets. Prepare procurement reports and maintain accurate records. Ensure compliance with company policies and procurement procedures.
Purchase raw materials, packaging, and factory supplies. Contact suppliers for quotations, prices, and delivery schedules. Prepare purchase orders and procurement documents. Monitor stock levels to avoid shortages. Ensure purchased items meet quality standards. Coordinate with warehouse, production, and finance departments. Maintain supplier records and procurement reports. Support cost control and timely delivery of materials.
Supervise daily mechanical maintenance and repair activities. Monitor and ensure machinery and equipment are operating efficiently. Plan and implement preventive and corrective maintenance programs. Lead and support mechanical technicians in troubleshooting equipment issues. Coordinate maintenance schedules to minimize operational downtime. Inspect mechanical systems, equipment, and facilities regularly. Ensure compliance with workplace safety regulations and maintenance standards. Prepare maintenance reports, work schedules, and technical documentation. Monitor spare parts usage and coordinate inventory requirements. Support installation and commissioning of new machinery and equipment. Work closely with operations and engineering teams to improve machine performance. Train and guide junior technicians and maintenance staff.
Sales Activities Identify and approach potential customers. Promote and explain company products and services to customers. Provide professional consultation based on customer needs. Achieve monthly and yearly sales targets. Prepare quotations and follow up with customers. Customer Relationship Management Build and maintain strong relationships with customers. Handle customer inquiries and provide after-sales support. Resolve customer complaints professionally. Maintain customer records and sales reports. Market & Product Knowledge Stay updated on product knowledge and market trends. Monitor competitor activities and customer feedback. Suggest improvements for products and sales strategies. Reporting & Coordination Prepare daily, weekly, and monthly sales reports. Coordinate with internal departments for smooth service delivery. Participate in sales meetings and training programs.
Call Center Operations Supervise daily call center activities and ensure smooth operations. Monitor inbound and outbound calls to maintain service quality. Ensure customer inquiries and complaints are handled professionally and efficiently. Manage call queues and service response times. Team Supervision Lead, coach, and motivate call center agents. Conduct performance evaluations and provide regular feedback. Monitor attendance, scheduling, and manpower planning. Support recruitment and onboarding of new staff. Customer Service Management Ensure high customer satisfaction and service standards. Handle escalated customer complaints and difficult cases. Improve customer experience and service processes. Performance Monitoring & Reporting Monitor KPIs such as call handling time, customer satisfaction, and resolution rates. Prepare daily, weekly, and monthly operational reports. Analyze call center performance and recommend improvements. Training & Development Conduct coaching sessions and product/service training. Identify skill gaps and training needs for team members. Support continuous improvement initiatives. Compliance & Administration Ensure compliance with company policies and call center procedures. Maintain accurate records and documentation.
Phnom Penh
Thông tin Cá nhân
Maintain and update the fixed asset register accurately and timely. Record asset acquisitions, disposals, transfers, and depreciation calculations. Ensure proper capitalization of company assets in accordance with accounting policies. Conduct periodic physical verification and inventory counting of fixed assets. Reconcile fixed asset balances with the General Ledger (GL). Prepare monthly depreciation schedules and related accounting entries. Monitor asset movement and coordinate with relevant departments regarding asset management. Assist in month-end and year-end closing activities related to fixed assets. Support internal and external audits by providing fixed asset documentation and reports. Ensure compliance with company policies, accounting standards, and tax regulations. Analyze fixed asset data and provide reports to management. Assist in improving fixed asset control procedures and internal controls.
Phnom Penh
Thông tin Cá nhân
Purchase raw materials, packaging, and factory supplies. Contact suppliers for quotations, prices, and delivery schedules. Prepare purchase orders and procurement documents. Monitor stock levels to avoid shortages. Ensure purchased items meet quality standards. Coordinate with warehouse, production, and finance departments. Maintain supplier records and procurement reports. Support cost control and timely delivery of materials.
Phnom Penh
Thông tin Cá nhân
Manage daily maintenance operations for equipment, machinery, and facilities. Develop and implement preventive and corrective maintenance plans. Monitor maintenance schedules and ensure timely completion of repair works. Lead and supervise maintenance technicians and engineering staff. Coordinate with operations teams to minimize equipment downtime. Ensure all maintenance activities comply with safety regulations and company standards. Manage maintenance budgets, spare parts, and inventory control. Liaise with Chinese-speaking suppliers, contractors, and management teams. Prepare maintenance reports, performance analysis, and technical documentation. Support installation, testing, and commissioning of new equipment or systems. Conduct root cause analysis and implement improvement plans for recurring issues. Ensure proper maintenance records and documentation are maintained.
Phnom Penh
Thông tin Cá nhân
Supervise daily thawing, washing, and descaling operations Supervise fish cutting processes (head removal, tail removal, gut removal) and ensure bubble cleaning quality Supervise manual weighing and filling of fish into cans according to standard guidelines Supervise pre-cooking, draining, and cooling processes to ensure correct operation flow Support internal and external audits by ensuring proper documentation, traceability, and compliance readiness Ensure full traceability of finished goods from production to warehouse Maintain accurate production records, batch documentation, and labeling records Coordinate with Maintenance Department to ensure machine performance, uptime, and quick breakdown resolution Monitor equipment condition to minimize downtime and production interruption Report technical issues and follow up on corrective actions Monitor production yield and minimize material loss throughout the process Identify and reduce waste, inefficiencies, and process deviations Ensure continuous improvement in productivity and operational efficiency Assign workforce for daily production operations based on production plan Provide on-the-job training to operators to improve skills, performance, and compliance awareness Supervise staff discipline, teamwork, and adherence to SOPs Coordinate with Production, QA/QC, Maintenance, and Warehouse teams to resolve operational issues Identify root causes of production problems and implement Corrective and Preventive Actions (CAPA) Ensure smooth communication between departments to maintain production flow