● Respond to online messages, calls, and patient inquiries in a prompt, friendly, and professional manner. ● Assist patients with appointment booking, rescheduling, and basic information about clinic services. ● Follow up on inquiries to ensure timely responses and smooth patient communication. ● Coordinate with clinic teams to support patient needs and resolve simple service issues. ● Maintain accurate records of messages, appointments, and customer interactions. ● Deliver a caring, positive experience that reflects the clinic’s service standards.
● Promote clinic services and assist customers with inquiries, bookings, and service information. ● Build and maintain strong relationships with patients, partners, and prospective clients. ● Follow up on leads, support sales targets, and help drive patient conversion and retention. ● Coordinate with internal teams to ensure smooth service delivery and customer satisfaction. ● Prepare daily sales updates and report market feedback to support business development.
● Perform facial and massage treatments based on client needs, safety standards, and clinic procedures. ● Assess client concerns and preferences, then recommend suitable treatments and aftercare guidance. ● Keep treatment rooms, tools, and equipment clean, hygienic, and well prepared at all times. ● Deliver warm, professional customer service to ensure comfort, satisfaction, and repeat visits. ● Support appointment flow, treatment records, and coordination with the clinic team as needed.
● Perform facial treatments and massage services according to client needs, safety standards, and clinic procedures. ● Assess client preferences and skin concerns, then recommend suitable treatments and aftercare guidance. ● Maintain a clean, hygienic, and welcoming treatment room, tools, and equipment at all times. ● Provide warm, professional customer service to ensure client comfort, satisfaction, and repeat visits. ● Support appointment flow, treatment records, and coordination with the clinic team as needed.
● Plan and manage paid digital campaigns across Google, Meta, and other channels to drive qualified leads. ● Optimize budgets, targeting, creatives, and landing pages to improve conversion rates and cost efficiency. ● Monitor performance data, prepare reports, and share actionable insights to guide marketing decisions. ● Collaborate with internal teams to align campaigns, promotions, and patient communication strategies. ● Test new audiences, channels, and offers to scale growth while maintaining strong campaign ROI. ● Support brand visibility through content ideas, campaign messaging, and market trend analysis.
● Manage HR administration, employee records, and documentation accurately. ● Support recruitment tasks such as posting jobs, screening, interviews, and onboarding. ● Coordinate staff training, induction, and development activities. ● Assist with attendance, leave tracking, payroll inputs, and HR reports. ● Support employee relations and help implement HR policies and procedures. ● Ensure compliance with company rules and local labor regulations. ● Work with management to support staffing needs and HR initiatives.
● Manage day-to-day HR administration, employee records, and HR documentation. ● Support recruitment activities, including job posting, screening, interviews, and onboarding. ● Coordinate staff training, induction, and development programs. ● Assist with attendance, leave tracking, payroll inputs, and HR reporting. ● Help maintain employee relations and support HR policies and procedures. ● Ensure compliance with company rules and local labor regulations. ● Work closely with management to support HR initiatives and staffing needs.
● Oversee daily clinic operations, schedules, staff performance, and service standards. ● Coordinate with dentists, reception, and support teams to ensure efficient patient flow. ● Monitor sales, revenue, budgets, and key performance indicators to support growth. ● Improve patient experience by maintaining high service quality and resolving concerns. ● Manage staffing, training, discipline, and teamwork to build a productive workplace. ● Ensure compliance with clinic policies, healthcare procedures, and operational controls.
● Oversee daily clinic operations, schedules, staff performance, and service standards. ● Coordinate with dentists, reception, and support teams to ensure efficient patient flow. ● Monitor sales, revenue, budgets, and key performance indicators to support growth. ● Improve patient experience by maintaining high service quality and resolving concerns. ● Manage staffing, training, discipline, and teamwork to build a productive workplace. ● Ensure compliance with clinic policies, healthcare procedures, and operational controls.