Phnom Penh
Thông tin Cá nhân
Job Summary We are seeking a Chinese-speaking Procurement Manager to lead purchasing activities for a fast-paced logistics and transport operation in Phnom Penh. This role manages supplier relationships, cost control, and timely sourcing to support smooth daily operations. Key Responsibilities ● Manage end-to-end procurement activities, including sourcing, negotiation, purchase orders, and delivery follow-up. ● Build and maintain strong relationships with suppliers, ensuring quality, competitive pricing, and reliable supply. ● Coordinate closely with internal teams to understand demand, resolve issues, and support operational needs. ● Review market trends, compare quotations, and recommend cost-effective procurement solutions. ● Monitor inventory, lead times, and procurement records to ensure accuracy and compliance. ● Prepare reports, track performance, and support continuous improvement in purchasing processes.
Phnom Penh
Thông tin Cá nhân
1. Accounts Receivable Management • Manage daily Accounts Receivable operations. • Review and verify invoices before issuance to customers. • Ensure all customer invoices are accurately recorded in the accounting system. • Monitor customer balances and aging reports. • Maintain accurate customer account records and supporting documents. 2. Collection & Credit Control • Follow up on outstanding invoices and overdue accounts. • Conduct regular collection calls, emails, and customer visits when necessary. • Ensure collections are made according to approved credit terms. • Monitor customer credit limits and recommend adjustments when required. • Escalate high-risk or long-overdue accounts to management. 3. Customer Account Reconciliation • Prepare and send Statements of Account (SOA) to customers regularly. • Perform customer account reconciliations and resolve discrepancies. • Investigate and follow up on disputed invoices and payment issues. • Coordinate with Sales, Customer Service, and Operations teams to resolve billing concerns. 4. Cash Application & Reporting • Verify customer payments and allocate receipts accurately. • Reconcile AR balances with the General Ledger. • Prepare weekly and monthly AR aging reports. • Provide collection forecasts and cash collection updates to management. • Analyze collection performance and recommend improvements. 5. Process Improvement & Compliance • Ensure compliance with company policies and accounting procedures. • Assist in developing and improving AR processes and internal controls. • Support internal and external audits by providing required documents and explanations. • Maintain proper filing and documentation of AR records. 6. Reporting & Month-End Closing • Prepare monthly AR reports including: • AR Aging summary • Collection performance report • Customer outstanding list • Bad debt risk analysis • Support month-end closing by reconciling AR sub-ledger with General Ledger (GL). • Provide AR schedules for management review and audit requirements.
Phnom Penh
Thông tin Cá nhân
o Help TL Express expand its reach by: o Growing sales revenue through new and existing clients o Building and maintaining strong customer relationships o Supporting marketing & promotion events o Working closely with existing clients to deliver top-quality service
Phnom Penh
Thông tin Cá nhân
• Maintain daily office operations and administrative activities. • Organize, file, and maintain company documents (physical and electronic). • Prepare letters, memos, announcements, and reports. • Handle incoming/outgoing mail and courier services. • Maintain office cleanliness and coordinate with cleaners. • Maintain company asset register and conduct periodic asset inventory. • Monitor office supplies and coordinate purchasing. • Coordinate with vendors for maintenance and office services. • Prepare Purchase Order, Office stationery and another office need • Support fleet administration, vehicle maintenance, and courier coordination when required. • Ensure proper document archiving and compliance with company policies. • Another Task will be assigned by Supervisor
Phnom Penh
Thông tin Cá nhân
- Customer Experience Leadership - Establish and lead the Customer Experience Department. - Develop customer experience strategies, policies, and procedures. - Create a customer-centric culture across the organization. - Act as the voice of the customer within the company. - Customer Retention & Relationship Management - Monitor customer satisfaction and retention performance. - Develop customer retention and loyalty initiatives. - Identify at-risk customers and implement recovery plans. - Strengthen relationships with key customers . - Complaint & Service Recovery Management - Oversee customer complaint handling and escalation processes. - Ensure timely and effective resolution of customer issues. - Conduct root cause analysis and implement corrective actions. - Coordinate with internal departments to prevent - Customer Journey Improvement - Analyze customer feedback and service performance trends. - Identify customer pain points and improvement opportunities. - Lead customer experience improvement projects. - Work closely with Operations and Technology teams to improve service delivery.
Phnom Penh
Thông tin Cá nhân
II.Key Responsibilities 1.Sales & Business Development •Develop and implement sales strategies to achieve monthly and yearly sales targets. •Identify and develop new business opportunities in air express, logistics, and freightservices. •Build and maintain strong relationships with customers, factories, and trading companies. •Conduct sales visits, presentations, and negotiations with customers. •Prepare quotations and service proposals based on company pricing policy. •Follow up customer inquiries and ensure successful deal closure. 2.Customer Relationship Management •Maintain long-term relationships with key accounts and strategic customers. •Coordinate with Customer Service and Operations teams to ensure service quality andcustomer satisfaction. •Handle customer complaints and provide effective solutions. •Support customer payment collection and assist AR follow-up when required. 3.Market & Competitor Analysis •Monitor market trends, customer needs, and competitor activities. •Provide recommendations to Management on service improvement and pricingcompetitiveness. 4.Sales Team Management •Supervise, guide, and coach sales staff to improve performance. •Assign sales targets and monitor sales activities regularly. •Conduct sales performance reviews and provide improvement plans. 5.Reporting & Documentation •Prepare weekly and monthly sales reports and update Management on sales performance. •Ensure all customer data and sales activities are properly recorded in the company system.
Phnom Penh
Thông tin Cá nhân
Job Summary Sales Manager at TL AIR EXPRESS Co Ltd will lead growth in logistics and transport services, build strong client relationships, and drive revenue through strategic sales planning, market expansion, and team coordination in Phnom Penh. Key Responsibilities ● Develop and execute sales strategies to grow logistics and transport business. ● Identify new business opportunities and build a strong client pipeline. ● Maintain relationships with key customers and ensure high service satisfaction. ● Negotiate rates, proposals, and contracts with clients and partners. ● Monitor market trends, competitor activity, and sales performance. ● Coordinate with operations teams to deliver smooth and timely service. ● Prepare sales reports, forecasts, and updates for management.
Phnom Penh
Thông tin Cá nhân
A. Administrative Tasks and Responsibilities: • Procure and manage office supplies, equipment, and materials for both the warehouse and head office. • In charge of administration process of the company’s internal and external documents. • Act as a key-person to work with relative stakeholder and ministries. • Manage and renew contracts with subcontractors and suppliers on an annual basis. • Coordinate internal meetings, trainings, and company events/trips (logistics, food, and beverages). • Maintain accurate records of company fixed assets across all locations. • Supervise cleaning operations and facility maintenance to ensure compliance with company policies and standards. • Support ad -hoc projects and perform additional tasks assigned by the manager. Manage screening, interviews, and hiring process. • Handle orientation and probation follow -up. • Maintain HR files and update HRIS. • Monitor timesheets, leave, OT, and submit data for payroll. • Support grievance handling and disciplinary actions. • Assist KPI setting and appraisal tracking. • Support payroll preparation and employee benefits. • Coordinate training and maintain training records. • Ensure HR practices align with Cambodia Labor Law. • Prepare HR letters and support HR projects. • Prepare weekly and monthly HR reports. • Perform assigned tasks by Admin and HR Manager.
Sales Support • Handle customer inquiries via phone, email, WeChat, Telegram, etc. • Prepare freight card promptly. • Follow up the customer’s decision. • Process customer requests. Lead Management • Receive and qualify sales leads. • Contact prospective leads. • Schedule appointments for Outdoor Sales. • Update CRM report. Customer Service • Maintain relationships with existing customers. • Handle rate inquiries. • Provide shipment updates. • Coordinate after-sales support. Internal Coordination • Work with BDM for competitive rates. • Coordinate with Operations and Customer Service. • Liaise with overseas agents. Documentation • Prepare quotations. • Prepare service agreements. • Maintain sales records. Reporting • Daily inquiry report. • Quotation report. • Lead conversion report. • Weekly sales report.