Phnom Penh
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KEY ACCOUNTABILITIES • Content Planning & Strategy: Develop and refine creative concepts for various platforms, ensuring alignment with overall brand goals. • Provide support in developing the script and crafting the storytelling framework prior to shooting. • Media Production Management: Coordinate end-to-end production processes & creation (e.g., short videos, vlog, podcast, filming, editing, finalization) and manage schedules, budgets, and resources. • Collaboration & Coordination: Work cross-functionally with internal teams and external partners to fulfill project objectives, deadlines, and quality benchmarks. • Quality Assurance & Performance Tracking: Ensure all deliverables maintain brand consistency and evaluate project performance to recommend improvements. • Innovation & Trend Analysis: Keep up-to-date with emerging trends in content marketing and media production, proposing new ideas for enhanced engagement. • Compliance and Risk Management: Ensure all content adheres to legal, ethical, and copyright guidelines and manage any potential risks or controversies that could arise from published content • Prepare weekly and monthly to superior • Other Tasks Assigned by the line manager JOB REQUIREMENTS (Education, Qualification/Skills/Behaviors, and Related Experiences) Education • Bachelor’s degree in Marketing, Media Production, Communications, preferably Tourism and Hospitality Management. Experience • A minimum of 3 years of relevant working experience. MS Office and Software • Proficiency in video editing software (e.g., Adobe Premiere, Final Cut Pro, Cap Cut), familiarity with social media platforms, and basic project management skills. Other Skills • Strong communication, attention to detail, creativity, and the ability to collaborate effectively with diverse teams and stakeholders. . Skilled in balancing multiple projects, organizing tasks, and managing timelines in a fast-paced environment.
This position involves the creation and management of tour quotations and agreements, coupled with proactive customer engagement strategies to optimize client experience and achieve sales objectives. KEY ACCOUNTABILITIES • Lead Generation: Conduct targeted cold and warm outreach to identify and engage qualified prospective clients, actively pursuing referrals to expand the corporate client base. • Promotion and Offer Communication: Effectively communicate current promotions and discounts to leads and clients to drive sales. • Proposal and Agreement Development: Prepare and present compelling corporate tour quotations and service agreements to clients. • Client Needs Analysis and Program Recommendation: Conduct detailed cost-benefit analyses to understand client requirements and recommend tailored corporate tour programs. • Tour Coordination and Problem Resolution: Collaborate with the Tour Operations team to address and resolve corporate tour-related issues, ensuring seamless service delivery. • Client Relationship Management and Retention: Develop and maintain strong, long-term client relationships to maximize customer lifetime value and ensure client satisfaction. • Prepare accurate and detailed corporate tour rooming lists to facilitate smooth accommodation arrangements. • Financial Coordination and Payment Tracking: Liaise with the accounting team to manage tour invoices and ensure timely client payment. • Performance Reporting and Analysis: Track appointments, sales activities, and client feedback, generating comprehensive weekly and monthly performance reports for management review. • Weekly Reporting: Provide concise weekly sales and activity reports to the management team. • Perform other duties and responsibilities as assigned by management.