A Good Opportunity for ..
■ Job Type: Full-time
■ Salary Range: $500-$800
■ Work 5.5 d/w: Mon-Sat
■ Work 8 h/d: 8:00 AM - 5:00 PM or 8:30 AM - 5:30 PM
■ Workplace: #54, St. 388, Toul Svay Prey I, Boeng Keng Kang, Phnom Penh
Position Overview
The Admin Operations Supervisor is responsible for designing and improving the "Organizational OS (Operating System)" that supports the entire organization's operations.
This position is not a general management role. Working closely with the CEO, the Supervisor designs the organization's operational structures, systems, rules, and business processes.
Core Mission:
■ Systemization of organizational operations
■ Structural design of business processes
■ Optimization of operational costs (Cost Optimization)
■ Reduction and automation of manual tasks (Automation)
■ Structural problem solving for recurring issues
The goal is to build a system where the organization is controlled through structures and rules, not through individual judgment or emotional responses.
1. Key Responsibilities
■ Organizational OS Design
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Design and improve internal rules and systems
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Design and standardize business processes
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Build organizational operation frameworks
■ Systemization
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Design rules that do not depend on individual human judgment
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Standardize business flows and create operational manuals
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Systematize decision-making processes
■ Automation
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Reduce and automate manual tasks
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Promote the introduction of digital tools
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Improve operations using AI tools
■ Structural Problem Solving
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Analyze root causes of recurring problems
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Design and implement structural solutions
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Continuously refine rules and processes until problems are sustainably resolved
■ CEO Support
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Analyze and report on organizational operation issues
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Propose improvements to internal systems and rules to CEO
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Drive organizational improvement projects
■ Cross-Department Communication Improvement
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Identify and analyze issues in inter-department collaboration
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Design frameworks that promote effective communication
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Introduce and improve internal tools and systems
Example Tasks
■ Design and improve attendance management systems, ensuring fairness and revising rules when issues are identified
■ Design inter-department communication frameworks and collaboration systems
■ Evaluate and introduce internal tools (hardware and software)
■ Design and improve labor management systems
■ Optimize office operations and workplace environment
■ Research and analyze organizational issues, propose improvement plans
■ Revise internal rules and design new systems
■ Research global best practices from leading organizations and adapt them internally
■ Improve and update existing operations and systems using AI
Required Skills
■ Analytical Thinking
Ability to structurally analyze problems and design solutions through systems and rules. Decisions should be based on logic and rules, not personal judgment.
■ Business Process Design
Ability to understand business flows and design systems that improve efficiency. A foundational understanding of organizational management is required.
■ Research and Information Gathering
Strong ability to research best practices from organizations worldwide and propose adaptations that fit the organization.
■IT Literacy
Digital skills to effectively use office software, business management tools, collaboration platforms, and AI tools.
■AI Utilization
Ability to leverage AI tools to improve and update existing operations and systems.
Expected Attitude
■ A broad perspective that encompasses the entire organization
■ A mindset that solves problems through systems, not individual responses
■ Strong commitment to continuous improvement
■ Flexibility to adopt new methods, tools, and approaches
■ A stance of developing deep expertise across all operational areas
■ Willingness to question existing systems and seek better solutions
■ Strong sense of responsibility and ownership toward organizational improvement
The Supervisor is the "designer" of organizational operations. The role is not to run daily operations, but to build the structures that enable the organization to function sustainably.