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ATM Support Supervisor

(IT Support)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 Bài đăng
Verified This job has been verified by the company as a real job vacancy. 22 Aug 2025
Nhà tuyển dụng đang hoạt động9 giờ trước The recruiter at this company was last active reviewing applications.
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ATM Support Supervisor

(IT Support)

WING BANK (CAMBODIA ) PLC
Nhà tuyển dụng đang hoạt động9 giờ trước The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

IT Hardware, Software

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

A Big Opportunity for ...

  • Study, prepare, and implement changes/initiatives to improve in the ATMs and CRMs networks and relevant ATM/CRM process to ensure the competitive advantage of the banks
  • Identify areas for process improvement and implement changes to enhance ATMs and CRMs operational efficiency and customer satisfaction.
  • Support ATMs and CRMs for onsite and offsite deployment.
  • Manage and maintain a network of ATMs and CRMs, ensuring their availability, functionality, and security.
  • Coordinate with branches, ATM operation, ATM vendor, finance team and other relevant team on operation support and issue.
  • Monitor cash levels in ATMs/CRMs at branches to ensure sufficient funds for customer transactions.
  • Manage offsite ATMs and CRMs to ensure sufficient funds for customer transactions.
  • ensure that regular inspections and preventive maintenance on ATMs and CRMs to identify and resolve technical issues have been performed by the vendor as schedules
  • Troubleshoot and resolve technical problems with ATMs/CRMs, such as cash jams, card reader errors, and connectivity issues.
  • Coordinate with vendors and service providers for repairs, maintenance, and upgrades of ATMs and CRMs.
  • Stay updated with the latest industry trends, technological advancements, and regulatory changes related to ATMs and CRMs.

Mở Đi

Male/Female

Yêu cầu công việc

  • Bachelor's degree in computer science, information technology, or a related field. Relevant certifications in ATM/CRM management are a plus.
  • At least 3 years experience in Banking
  • Minimum 2 years of experience in ATM Management
  • Strong knowledge of ATM technology and functionality.
  • Familiarity with cash management processes, including cash handling, reconciliation, and forecasting.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external vendors.
  • Proficient in MS Office applications, particularly Excel and Word.
  • Ability to work independently and handle multiple tasks simultaneously.
  • Strong organizational and time management skills to prioritize and meet deadlines.
  • Ability to travel

Những gì chúng tôi có thể cung cấp

Phúc lợi

Rewards for over performance

Làm nổi bật

  • Một công ty tuyệt vời
  • Tham gia một đội ngũ chiến thắng
  • Bạn có thể tạo nên sự khác biệt

Cơ hội nghề nghiệp

  • Cơ hội thăng tiến
  • Cơ hội đào tạo nghề
  • Học hỏi các kỹ năng và kỹ thuật mới

Nộp đơn công việc này

OR

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

IT Hardware, Software

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

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