Branch Operation Support Officer in Phnom Penh

Branch Operation Support Officer

(Operation staff)

WING BANK (CAMBODIA ) PLC

Boeng Keng Kang | Phnom Penh

1 Bài đăng

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Branch Operation Support Officer

Branch Operation Support Officer

WING BANK (CAMBODIA ) PLC

Nộp đơn ở đây

Branch Operation Support Officer

(Operation staff)

WING BANK (CAMBODIA ) PLC

Cambodia - Phnom Penh

Boeng Keng Kang | Phnom Penh

1 Bài đăng

Thông tin Cá nhân

Nộp đơn ở đây

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

Project, Operations Management

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

A Good Opportunity for ..

Contribute to consistent service levels to customers across all branches and own department, regardless of fluctuations in staffing due to absences, leave, or unexpected high demand.
Provide readily available support to branches reducing the need for existing branch staff to work overtime or handle excessive workloads.
Ensure consistent adherence to bank policies, procedures, and regulatory requirements across all branches by providing trained personnel to temporarily fill staffing gaps.
Performing a variety of routine operational tasks to ensure consistent service delivery and adherence to bank procedures.
Support the development and implementation of policies, procedures, and controls to enhance the efficiency and effectiveness of branch operations.
Participate in cross-functional projects and initiatives to improve overall operational performance and customer experience.
Participate in training programs to enhance skills and knowledge, and contribute to the onboarding of new staff in both branch and back office roles
Foster strong communication and collaboration among branches and back office teams to ensure alignment in achieving service delivery objectives.
Undertake additional responsibilities and tasks as assigned by the manager to support overall branch operations and meet organizational goals

Mở Đi

Male/Female

Yêu cầu công việc

Bachelor degree in any field preferably in Business, IT, Banking, or English
At least 2 of experience in relevant fields
1 year experience in conventional banking i.e. customer service, Teller, Branch Operation Support, or in digital Banking
Good understanding of basic banking operations and procedures.
Excellent customer service skills and a professional demeanor.
Able to travel across provinces
Good English (speaking and writing)

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Phúc lợi

*Rewards for over performance

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