Field Investigator Task:

• Customer visiting and investigation to analyze customer's business for loan approval, financial factors and source of repayment.
• Prepare credit investigation report to management.
• Make appointment with customer and the related person.
• Confirm and take the photo of house and business place of customer if needed.
• Communicate with the authority or neighbor for check and collect the customer's information and documents.
• Make sure data collection from field corrected and clear information.
• Complete daily investigation report.
• Report daily task (done, pending and problem by team).
• Keep customer's information in confidential safe and security (CBC reported, Business, Income, Customer's personal document and working document).

Field Collector Task: 

• Call to overdue customer, Workplace and Business Place, witness, relative friend, and parents.
• Visit overdue customer / Current Address/ Workplace and Business Place.
• Make plan call and visit customer to solve the late payment by customer.
• Take action and Legal action with customer who late payment with JMC.
• Reposes Asset and Collected bad debt.
• Homeland visited and collected bad debt and solve the problem with customer and relative.
• Update collection reported and both activities (Call and Visit) into JMC system and Excel file.
• Monitor daily, weekly, and monthly target and actual result.
• Strongly manage and control staff and lead and motivate team.
• Ensure policy and guideline are complied.
• Other tasks assigned by manager.

• At least finish high school or university student in any field.
• Strong commitment with field work.
• Be able to drive a motorbike and must have a driving license for motorbike with engine power more than 125 CC.
• Good interpersonal skills.
• Good communication skills.
• Good calculation and explanation in number.
• Be able to read and write English.

Benefit: 

• Salary: Negotiable
• Working Schedule: Monday to Sunday (2 days off on rotation basic), 8:00 AM - 5:00 PM
• Transportation Allowance: Provided monthly gasoline allowance for traveling from home to work and back home.
• Transportation Gasoline: Provided to Outside Staff for Business’s purpose based on roles and responsibilities.
• Motor Rental: Provided to Outside Staff.
• Maternity Allowance: Provided for baby delivered to Male and Female staff.
• Marriage Allowance: Provided to all staffs.
• Funeral Contribution: Provided to staff for staff’s relative in 1st generation.
• Outpatient Coverage: Provided to all staffs and staff’s children.
• Bonus: Twice per year for Khmer New Year and Pchum Ben festival
• Salary Increase: Once a year
• Seniority payment: 15 days of salary per year (in June and December)
• Contract Type: Unfixed Duration Contract (UDC)
• Health Check-up: Once a year with private hospital (Sunrise Japan Hospital Phnom Penh)
• Overtime: 200% on Public Holiday
• Cell Phone and Phone Card Allowance: Based on company’s policies.
• Staff Loan: Provided to all staffs with low interest rate.
• Motor Insurance: Covered on (Third Party Liability (TPL), Own Damage, and Theft) for Outside Staff.
• Staff Insurance: National Social Security Fund (NSSF) for health and accident.
• Leave Allowance: Annual Leave 18days / year, Sick Leave 6days / year, Special Leave 7days / year, Maternity Leave 90days, Long Sick Leave up to 6 months.
• Covid-19 Leave: Provided paid leave until staff recovers and medical expenses.