Senior Officer, End User Services

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Senior Officer, End User Services

(IT Support)

Amret MFI

Krong Ta Khmau | Kandal

1 Bài đăng

Nộp đơn ở đây

Hồ sơ công ty Công việc từ công ty này 17

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Senior Officer, End User Services

Amret MFI, Krong Ta Khmau | Kandal

Nộp đơn ở đây

Senior Officer, End User Services

Amret MFI

Nộp đơn ở đây

Senior Officer, End User Services

(IT Support)

Amret MFI

Cambodia - Kandal

Krong Ta Khmau | Kandal

1 Bài đăng

13 May 2026

Nộp đơn ở đây

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

IT Hardware, Software

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

An Excellent Opportunity for ...

Install, assemble, and configure desktops, laptops, and peripherals (printers, scanners, etc.);
Perform software installation, troubleshooting, and maintenance for Windows, Mac, MS Office, email, and internet applications;
Ensure system security by applying patches, updates, and antivirus definitions regularly;
Provide first-level IT support to end users, diagnosing and resolving hardware and software issues;
Maintain and support LAN infrastructure; coordinate with Network team to escalate and resolve complex issues;
Administer Active Directory, DNS, email, and file servers, including user and computer account management;
Monitor and maintain IT systems to ensure stability, performance, and availability;
Support and maintain office equipment such as CCTV systems, printers, and photocopiers;
Track, manage, and report IT inventory for all branches, ensuring proper documentation and control;
Provide technical training and guidance to end users and junior IT support staff;
Support regional IT operations, including daily support, deployment, and follow-up on service issues;
Research new technologies and recommend solutions to improve IT support services and efficiency;
Develop, document, and update IT procedures, guidelines, and manuals; present and validate with management.

Mở Đi

Male/Female

Yêu cầu công việc

At least 3 years professional experience in supporting Windows Desktop Platform;
Microsoft and Linux experience both client and server site;
Microsoft Applications such as MS Office, Browser, and antivirus S/W;
Hardware, software installation, repairing troubleshooting/resolving software and operating system issues;
Understanding on network and firewall concept;
Strong diagnosing and solving skill of hardware faults like Printer, Photo Copier;
Understanding CCTV installation and design;
Bachelor of Computer Science / BAA;
Verbal and written communication both Khmer and English.